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The Aetna Employee Assistance Program (EAP) will be available to all Reliant employees (with the exclusion of International employees covered under the Aetna medical plan) effective starting 1/1/2021. Please see below to learn about this new resource. For International employees covered under the Aetna medical plan - see Aetna EAP - Mental Health/Personal Support Resources for details on your Aetna International EAP Plan. |
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General Information
Employee Assistance Programs (EAP) are employee benefit programs offered by businesses and organizations to help employees deal with personal and work-related issues they that may have that negatively a negative impact on their work performance, health, and general well-being. These initiatives usually include an initial professional assessment of the issue, immediate counseling, counselling and referral to long-term counseling (if needed) for employees and , often, their immediate familyfamilies.
The EAP program is designed to be used as needed, and in conjunction with other practical and spiritual resources to support employees and missionaries in the following waysthe existing avenues of support, Reliant staff receive through their churches, communities, and leadership. Here are some examples of the additional support an EAP could provide:
- Short-term counseling for mental/emotional health issues. The Aetna EAP program offers 6 six free counseling sessions, per issue, per year, for each family member. Reliant employees and missionaries can call the Reliant staff will have a designated toll-free phone number and for an initial assessment from a licensed professional. They will then be paired with a counselor whose credentials best align with the caller’s caller's problem and preferences. Those who call the EAP can request a counselor based on gender, area of expertise, and Christian beliefs. The Aetna EAP has over 5,000 Christian counselors within their nationwide network.
- Daily life assistance and referrals. The Aetna EAP can help Reliant employees and missionaries in accessing also provides Reliant staff access to services for dealing with the daily difficulties of life. This service provides free 30-minute consultations with professionals specializing in financial and legal problems, including identity theft, among other things. The EAP also assists callers in finding referrals for dealing with typical family needs, such as childcare, eldercare, and educational resources.
- Education and information. The Aetna EAP provides the Resources for Living website that contains articles, information, and tools to assist employees and missionaries in learning Reliant staff to learn more about mental/emotional health and work/life balance. .
Eligibility
The Aetna Resources for Living Employee Assistance Program (EAP) is available to all Reliant employees serving in the United States.
*For International staff covered under the Aetna medical plan - see Aetna International EAP for details on your Aetna International EAP Plan.
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Reliant encourages all employees and missionaries staff to proactively attend to their physical, mental, and emotional health as we work within our God-given assignment to advance God’s kingdom. God's kingdom. The Aetna member website is designed to serve various industries with varying worldviews. Many of its vendors share our perspective. Thus, they welcome requests for consideration of specific needs and values. As with all information provided by outside vendors, we encourage employees and missionaries field workers to use biblical discernment and filter all information through the truth of God's word as found in the scriptures. |
Contacting Aetna's EAP Plan
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Coming Soon! To avoid confusion with employees trying to access this service before it is available, this information will published later in December, prior to 1/1/2021. 1-888-238-6232, TTY: 711 Aetna's call center is available 24 hours per a day, 7 seven days a week, 365 days per a year. |
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https://www.resourcesforliving.com/login Username: Reliant Password: EAP
Coming Soon! To avoid confusion with employees trying to access this service before it is available, this information will published later in December, prior to 1/1/2021.
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Covered Services
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Employees referred for counseling will receive structured telephonic, face-to-face, or online support. A case manager oversees the process of matching the Once you have been connected to a counselor, sessions last for up to 50 minutes. The Aetna plan covers 5 six counseling sessions per issue, per year, per enrolled member (or dependentfamily member). Aetna can connect employees to Christian counselors based on their Christian (religious) preference and gender preferencethe employee's preferences. Types of counseling services provided include:
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This service is very broad and covers a variety of needs members may be facing. By reaching out to contacting Aetna's EAP you’ll be able to explain , you can explain your needs to someone on the phone. Aetna will do the leg work for you to find trusted service providers or put you in touch with recommended third-party experts. Types of potential services include:
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Aetna offers support services to help members build a heathier healthier lifestyle in the following areas:
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Management Assistance Services Direct Line 1-800-243-5240 Do you have a local or international team to manage? Do you need development coaching to help you manage the everyday challenges of management? M Managers call in with their request requests and receive a return call within two business hours. An expert will work with you to develop a schedule of practical support. This could take the form of training, coaching, emotional support, or education around one or more of the following:
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Are you experiencing symptoms of stress or anxiety? Struggling with lightheadedness, trouble concentrating, a pounding heart, trouble relaxing or sleeping, and mood swings? Aetna's mindfulness-based stress reduction technique can work alone or in combination with any of the above services. The Aetna clinical team will assess your needs. If they find that AWARE would be a good option for you, you’ll you'll be connected with a clinical therapist who can best meet your needs. You’ll You'll have an initial consultation during which you can talk about your current emotional state, your goals, and what you’d you'd like to get out of the mindfulness session. You’ll You'll be guided through the development of developing a personalized plan with impactful weekly mindfulness techniques and exercises. Aetna will put you in touch with a professional practitioner for one-to-one support. Your practitioner will create a six-week mindfulness plan and help you learn how to put it into practice. The coaching plan comprises one session per week and will be designed to:
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Boost your emotional health using the myStrength MyStrength website and mobile app. These confidential, clinically proven self-help resources offer: Insight through articles, videos, and eLearning programs
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The following Care Kits are available free of charge for many of life's important milestones and special events.
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https://www.resourcesforliving.com/find-counselor
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Resources
- EAP Benefit Summary
- Coping with Distress from Current Events - link to a list of seminars and resources