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Crisis Communication Levels
Crisis Communication Levels


Specific Readiness Level To Determine Next Steps


Level 5Level 4Level 3Level 2

Team leader or all team members must leave the country

Individual team members must leave the country

Prepare: Evacuation Imminent

International Crisis Evacuation Assistance

Heightened risk of evacuation, visa, or business-related exits or deportation.

Review all Evacuation Preparedness Plans to decide if evacuation routes, etc. are up to date.

Review the recommended individual stay-go assessment to determine next steps

Field leaders will follow the safety and well-being priorities for removal from a crisis situation as outlined on the International Risk Priorities 

Standard overseas operating levels and risks

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titleEvacuation Trigger Points for Action

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Evacuation Trigger Points for Action
Evacuation Trigger Points for Action


Steps to Reduce Probability and Consequences

  1. Create sustainable business practices, timelines, and Evacuation practices
  2. Keep up to date with latest news in the region -Helpful International Risk Management Resources
  3. Maintain awareness of visa processes and adjust accordingly
  4. Maintain awareness of government surveillance and keep in close contact with team leader
  5. Maintain security policies and practices


Applicable Corporate Policies


Crisis Resolution Protocol

  • As soon as you are able, begin documenting all events. Eventually, move all documentation to the Tracking Log created by Reliant and shared with you in the one-drive team crisis management plan folder. The Tracking log will allow you to continue to document details and will also serve as a way to communicate those new updates to all parties involvedand gathering information 
  • Contact Reliant to report the incident: Crisis Reporting for International Incident
  • Reliant will reach out to receive more details and complete an initial Crisis Reportfor their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
  • Determine the location and status of all personnel that might be affected. This includes the visa and legal standing of each member.
  • If appropriate and with the consultation of the International Crisis Manager, seek clarity on the situation with the appropriate government office If it will not raise suspicions
  • Begin caring for all affected Team Members
  • Coordinate all actions with the International Crisis Manager. Reliant may advise you to reach out to request evacuation/travel assistance through our insurance provider (See: International Crisis Evacuation Assistance)
  • Consider all actions through the lens of protecting local believers
  • International Risk Assessment will be preformed before returning
  • Return or Resumption of Operations After An Evacuation

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