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Some supervisors and staff may not think about the importance of contacting Reliant in different situations. This is a quick reference of instances when the Reliant office should be contacted immediately or as soon as possible:
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If you aren't sure who your Liaison or Program Team Lead is, you can find the names and contact information for them on the Central Staff Contact Page. |
What | Contact | Field Manual Page |
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A Reliant employee is injured while “on the job.” | Program Liaison (during Reliant office hours) Benefits@reliant.org (on weekends or after Reliant office hours) | Physical Safety |
A Reliant employee's actions are a severe violation of the Reliant policy, including the Code of Conduct. (This includes but is not limited to |
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moral issues, |
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gross misconduct, dishonestly, etc.) | Program Team Lead | Corrective Action |
Any allegation is made either by the Reliant |
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employee or about the Reliant |
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employee as it relates to |
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Harassment or |
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Discrimination. | HR Director (notifyHR@reliant.org) | Workplace Harassment and Discrimination |
You receive a significant complaint from a congregant, student, ministry client, or anyone else you are ministering to regarding a |
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Reliant employee. | Program Team Lead | Corrective Action |
A formal grievance cannot be resolved at the local level. | HR Director (notifyHR@reliant.org) | Grievance System |
You or the Reliant employee anticipate any of the following changes: |
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| Program Liaison | Employment Changes |
When a |
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Reliant employee is unable to perform their normal number of hours for more than a week due to illness (such as short-term or long-term disability) or any other reason |
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. | Program Liaison | Leave of Absence |
A Reliant employee |
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needs a leave of absence – |
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parental, sabbaticals, personal leaves, military leaves, etc. |
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Program Liaison | ||
A Reliant employee returns from a leave of absence |
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. | Program Liaison | Leave of Absence |
A Reliant employee |
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is exiting staff |
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. | Program Liaison | (International Workers) |
A Reliant employee is traveling outside of their normal staff assignment (especially internationally) as a part of their ministry role (for example, short-term missions or summer programs) |
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. | Program Team Lead | Travel Notification |
A Reliant employee takes time |
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away from work for 5 days or more for anything not related to Paid Time Off (PTO) |
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. | Program Liaison | |
A Reliant employee is seemingly dissatisfied or there is unresolved conflict or strained team relationships. | Program Team Lead |