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Tip
titleSmartphone App

Download the Express-Scripts app to refill prescriptions, check an order status, view your medications, or access a digital version of your Prescription ID Card

 

FAQ

How can I maximize my savings and utilize the Home Delivery Service?

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  • Refills usually arrive in less time. Refills ordered online are usually delivered within 3 to 5 days after Express-Scripts receives your order. If you mail in a refill, please allow 6 to 9 days for delivery.
  • Renewals ordered online are usually delivered in 5 to 8 days once Ex[press-Scripts receives your physician's approval of the renewal. Renewals that are mailed to us usually arrive 7 to 11 days after we receive your order.
  • New and renewal prescriptions faxed from your doctor's office are usually delivered in 5 to 8 days. Please allow 24 to 48 hours for the prescription to appear online once your doctor has faxed the prescription.

How and

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when can I

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reorder medications? 

When it's time to reorder your medication, you will see your order on your Home page. The best time to reorder is when you have about a 14-day supply of your medication left. This will help ensure that you receive the medication you need when you need it.

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