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The actual quantity or days' supply you can receive may vary for each medication you use. Your doctor's instructions on how to take the medication, as well as state and federal dispensing guidelines and how the medication is packaged, may impact the quantity or days' supply you can receive.
How do I send Express-Scripts a new prescription?
If you have a prescription from your doctor:
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Before you go to your doctor, download the mail order fax form (This form can be found on the Express-scripts.com website under the Menu option: Benefits - Forms and Cards - subheading: To request a new prescription from your doctor ). Bring the form to your Doctors office and ask your doctor to fill it out and fax it to the number indicated on the form. NOTE: Only your doctor may fax the completed form to us. Alternatively your doctor can e-Prescribe if applicable.
Can I transfer my prescriptions from a retail pharmacy to Express-Scripts home delivery pharmacy?
If you have existing maintenance prescriptions that are eligible, you can request to have them transferred from a retail pharmacy and delivered to you through Express-Scripts home delivery pharmacy. To review your home delivery opportunities, go to the Home page and for any medication that displays a purple "Transfer to Home Delivery" option, click the button, then select the item and click "add to cart." After you add your retail medication to the cart, you will need to go through the checkout process in order to finalize the transfer to home delivery. Express Scripts will then reach out to your doctor to receive their approval.
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