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Q: A donor prefers to give by check. What do I do?

A: First, remember to thank them! Then have them send their first check to you. When you receive the check, fill out the New Gift Form on Staffnet, print it out and send the check and form to Reliant. This is preferable to them sending it directly to Reliant so that you can make sure the donor's contact information is correct and that the gift is directed to the account you are responsible for.

Q: If the donor filled out the Offline Giving Form, do I send that to Reliant with the check?

A: No. Use the information from the Offline Giving Form to complete the New Gift Form on Staffnet. Print out the New Gift Form and send it with the check to Reliant. It's easier for our Gift Services department to enter the typed information from the New Gift Form than the handwritten information from the Offline Giving Form.

Q: Can I send Reliant more than one check and New Gift Form at a time?

A: Yes. You can usually fit four New Gift Forms and four checks in a envelope for the cost of a regular stamp. If you have more than four checks, consider using a large envelope, which costs less than sending multiple smaller envelopes. 

Q: Where do I send the checks and New Gift Forms?

A: Mail the checks to Reliant-MTD, 11002 Lake Hart Dr., Ste. 100, Orlando, FL 32832-7106

Q: What if the check is made out to me instead of Reliant?

A: First, ask them to rewrite it to Reliant. If you can’t get them to re-write it...

• Go somewhere where you can get a money order (the post office, 7-11, your bank, etc.) and sign the check over to them.

• Have them give you a money order made out to Reliant.

• • Under sender/from, put your fund number and the donor name.

  • There will typically be a small fee for the money order.