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Sometimes participants do not know that they have overpaid. (It is common for participants to pay $5 extra because of the $695 fee and not realize it). If the Reliant gift processing department receives a payment for an amount over what is owed this is the process they will follow...
So for those overpayments under $25...
One participant's over payments to the program will not be switched to another student’s underpaid registration. |
They could however, request a refund for their over paid fees and then follow the directors below under donating towards payments for other participant program fees.
The only exceptions is if a church sends in payments to help the students in their church, payment amounts may be switched from an overpaid student to an underpaid one. The church needs to provide written confirmation that this is acceptable to them. As the program finance administrator, you may have participants who want to make over payments because they raised that money and since they signed the financial integrity form that said they can not keep money raised they may be wanting to donate that to the program. Rather than the participant making an over payment read the donations/tithing info |
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Donating towards payments for other participant program fees.
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