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• I called to check on you and see if you're ok. You can even leave this on a voicemail. The key is to be heartfelt and concerned about them as a person.
• Noticed your gift didn’t arrive at the usual time and wanted to see if something happened.
• *then seek to discover what’s blocking their giving. Maybe they’ve fallen on hard financial times and need to reduce their giving but couldn't figure out how, maybe they’re in the hospital, maybe they can’t find their giving envelope, or maybe they want to transition to giving online but can’t figure it out. Your job is to discover what’s happening and how you can help.
• Can't give or need to pause:
  • Affirm their partnership, thank them for what they have been able to give, and let them know they are still a very valuable member of your ministry team. Thank you so much for your giving. What you've been doing for me is extremely valuable. As a result of your faithful giving, (name) has been impacted by the gospel through (story).  
  • Ask if they would consider staying on at a lower amount. Ok, you can't give $200 a month any longer, would you ask the Lord if He would give you the resources to support this ministry for $100 monthlyat a lower amount?
  • (if no) Would you consider staying on my team until the end of this year? That would give me time to go find some new supporters to replace your giving.
  • (if no) Ask for connections. Who do you know that I should know? Who do you know who is like you and has a heart for ministering to (your people group)? Would you be able to introduce me to them? 
  • If the Suspended giver has completely dropped off your team, invite them to ask the Lord if He wants them to come back on at half. What do you have to lose!? 

No matter what, please take this opportunity to affirm their partnership, thank them for what they have been able to give, and let them know they are still a very valuable member of your ministry team. For many who are in a season where they can no longer give financially, they actually want to know other ways they can help you. It’s a human-nature thing… when we are forced to take something away, we long to replace it with something of equal value. So, please give your supporter this chance. Remind them of the other ways they can help you in ministry (prayer team, volunteer, connect you with others) and ask them if one or some of those seem interesting. Some will really like the idea of helping to “replace” their financial support by introducing you to others who might want to give.

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