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General Information
Employee Assistance Programs (EAP) are employee benefit programs offered by businesses and organizations to help employees deal with personal and work-related issues that may have a negative impact on their work performance, health, and general well-being. These initiatives usually include an initial professional assessment of the issue, immediate counseling, and referral to long-term counseling (if needed) for employees and their families.
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- Short-term counseling for mental/emotional health issues. The Aetna EAP program offers 6 free counseling sessions, per issue, per year, for each family member. Reliant staff will have a designated toll-free phone number for an initial assessment from a licensed professional. They will then be paired with a counselor whose credentials best align with the caller’s problem and preferences. Those who call the EAP can request a counselor based on gender, area of expertise and Christian beliefs. The Aetna EAP has over 5,000 Christian counselors within their nationwide network.
- Daily life assistance and referrals. The Aetna EAP also provides Reliant staff access to services for dealing with the daily difficulties of life. This service provides free 30-minute consultations with professionals specializing in financial and legal problems, including identity theft, among other things. The EAP also assists callers in finding referrals for dealing with typical family needs, such as childcare, eldercare, and educational resources.
- Education and information. The Aetna EAP provides the Resources for Living website that contains articles, information, and tools to assist Reliant staff to learn more about mental/emotional health and work/life balance
Eligibility
The Aetna Resources for Living Employee Assistance Program (EAP) is available to all Reliant employees serving in the United States.
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This service is very broad and covers a variety of needs members may be facing. By reaching out to contacting Aetna's EAP you’ll be able to explain you can explain your needs to someone on the phone. Aetna will do the leg work for you to find trusted service providers or put you in touch with recommended third-party experts. Types of potential services include:
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Aetna offers support services to help members build a heathier healthier lifestyle in the following areas:
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The following Care Kits are available free of charge for many of life's important milestones and special events.
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https://www.resourcesforliving.com/find-counselor
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Resources
- EAP Benefit Summary
- Coping with Distress from Current Events - link to a list of seminars and resources