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If you are using a counselor of your choice, you can still utilize the member care benefits. If we do not have direct bill set-up with your provider, add the monthly expense to your SGW on the Ministry Expense Tab. You will need to submit the receipts to international@reliant.org so that we can transfer 25% of the cost to your MTD fund to help with your expenses. We will do these transfers quarterly, so we prefer you send them in batches rather than one at a time.

FAQs

What if I have completed 12 sessions?

When 12 sessions are completed, we will discontinue the subsidy. You’re MTD account will be billed for 100% of the costs.

What if my counseling provider is not listed as one of the vetted counseling providers?

We will only be providing the subsidy to vetted counselors. So for counselors not listed you can turn in counseling costs through the International Expense Allowance as a Hardship Allowance up to one time per month.

What is the process for vetting new counselors?

As we continue to grow we will be looking for new counselors. Therefore if you have a counseling provider that is not on our list of vetted counselors, we would love to connect with them. Send an email to international@reliant.org if you have a counseling provider you’d like to suggest. We will vet new counseling providers each new calendar year.

What if counseling is required by my supervisor?

Follow the General Counseling for a International Worker subsidy and payment plan.