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  • Website: www.lighthouse-services.com/reliant
  • Toll-Free Telephone
    • Direct Dial

      • English speaking USA and Canada: 844-544-1444
      • Spanish speaking USA and Canada: 800-216-1288
      • French speaking Canada: 855-725-0002
      • Spanish speaking Mexico: 01-800-681-5340

      AT&T USA Direct

      • All other countries: 800-603-2869 (must dial country access code firstclick here for access codes and dialing instructions)
  • E-mail: reports@lighthouse-services.com (must include organization name with report)
  • Fax: (215)  215-689-3885 (must include organization name with report)
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This reporting site and telephone number is available 24 hours a day and 7 days a week for anonymous reports of misconduct, fraud, abuse, harassment, discrimination, and other violations of Reliant’s Code of Conduct. If you do not require anonymity, you may make a confidential report by emailing notifyHR@reliant.org or calling 407-490-0141.

See Reporting Flow Chart for a helpful graphic with the types of employee reporting.

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Yes, this Employee Reporting Hotline, administered through Lighthouse Services, provides you the opportunity to maintain anonymity. You even have a couple of levels of anonymity that you may use when making a report via the website or phone:

  1. Not provide any of your contact information to Lighthouse.
  2. Provide your contact information to Lighthouse, but Lighthouse does not pass it along to Reliant. They act as an intermediary in further anonymous communication between you and Reliant.

You will be able to create a PIN that you can use to follow-up on your report.

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Reliant leadership will be notified by Lighthouse of a report and will begin investigating promptly. The more details and information that you can provide in your report, the more helpful it will be for an investigation.

Reliant will protect those who make a report in good faith and not tolerate any retaliation against staff members or volunteers who raise genuine concerns. Such retaliation is cause for disciplinary action up to and including termination of employment. (See Suspected Misconduct and/or Fraud, and Whistleblower Protection.)

How do I call the Reporting Hotline if I'm outside of the U.S.?

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Depending on where you are, you can use of the the following numbers:

  • For English-speaking Canada: 844-544-1444
  • For French-speaking Canada: 855-725-0002
  • For Mexico: 01-800-681-5340
  • For all other countries via AT&T USA Direct: 800-603-2869 (must dial country access code first; see below for access codes and dialing instructions)

International Toll-free Hotline Access Instructions

View file
nameInternational Toll-free Hotline Access Instructions.pdf
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