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The Aetna Employee Assistance Program (EAP) will be available to all Reliant employees (with the exclusion exception of *our Reliant International employees staff currently covered under the Aetna medical plan) effective starting 1/1/2021. Please see below to learn about this new resource. *For International employees staff covered under the Aetna medical plan - see Aetna International EAP - Mental Health/Personal Support Resources for details on your Aetna International EAP Plan. |
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The COVID-19 pandemic has caused employees and missionaries people around the world to experience the stress of making almost constant regular adaptations in uncertain circumstances. Reliant is committed to proactively supporting our employees and missionaries so they can stay well to serve well within wellness among our staff during the pandemic and beyond. Therefore, for beginning in 2021 we are introducing a new service - the : The Aetna Employee Assistance Program (EAP).
Employee Assistance Programs (EAP) are employee benefit programs offered by businesses and organizations to help employees deal with personal and work-related issues they that may have that negatively a negative impact on their work performance, health and general well-being. These initiatives usually include an initial professional assessment of the issue, immediate counseling, counselling and referral to long term counseling (if needed) for employees and , often, their immediate familyfamilies.
The EAP program is designed to be used as needed, and in conjunction with other practical and spiritual resources to support employees and missionaries in the following ways, the existing avenues of support Reliant staff receive through their churches, communities, and leadership. Here are some examples of the additional support an EAP could provide:
- Short-term counseling for mental/emotional health issues. The Aetna EAP program offers 6 free counseling sessions, per issue, per year, for each family member. Reliant employees and missionaries can call the staff will have a designated toll-free phone number and for an initial assessment from a licensed professional. They will then be paired with a counselor whose credentials best align with the caller’s problem and preferences. Those who call the EAP can request a counselor based on gender, area of expertise and Christian beliefs. The Aetna EAP has over 5,000 Christian counselors within their nationwide network.
- Daily life assistance and referrals. The Aetna EAP can help Reliant employees and missionaries in accessing also provides Reliant staff access to services for dealing with the daily difficulties of life. This service provides free 30-minute consultations with professionals specializing in financial and legal problems, including identity theft, among other things. The EAP also assists callers in finding referrals for dealing with typical family needs, such as childcare, eldercare, and educational resources.
- Education and information. The Aetna EAP provides the Resources for Living website that contains articles, information, and tools to assist employees and missionaries in learning Reliant staff to learn more about mental/emotional health and work/life balance.
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Employees referred for counseling will receive structured telephonic, face-to-face, or online support. A case manager oversees the process of matching the Once you have been connected to a counselor, sessions last for up to 50 minutes. The Aetna plan covers 5 6 counseling sessions per issue, per year, per enrolled member (or dependentfamily member). Aetna can connect employees to Christian counselors based on their Christian (religious) preference and gender preferencethe employee's preferences. Types of counseling services provided include:
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