Welcome to Solomon!

Enter the Access Code below

Access code is invalid

Solomon Logo

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

UI Expand
titleShort-Term Counseling

Employees referred for counseling will receive structured telephonic, face-to-face, or online support. A case manager oversees the process of matching the
employee with a counselor who has the appropriate experience and specialization. The employee then works with the counselor to schedule each session.

Once you have been connected to a counselor, sessions last for up to 50 minutes.  The Aetna plan covers 5 counseling sessions per issue per year per enrolled member (or dependent). 

Aetna can connect employees to counselors based on their Christian (religious) preference and gender preference. 

Types of counseling services provided include:

  • Marital/Family stress
  • Child care and behavioral concerns
  • Social adaptation needs
  • Alcohol/Substance Abuse
  • Work/Life Balance
  • Depression
  • Crisis response - catastrophic accident, employee death(s), natural disaster, violent attack


UI Expand
titleWork-'Life Support Services (Legal, Financial, Etcetc.)

This service is very broad and covers a variety of needs members may be facing.  By reaching out to Aetna's EAP you’ll be able to explain your needs to someone on the phone. Aetna will do the leg work for you to find trusted service providers or put you in touch with recommended third-party experts.

Types of potential services include:

  • Assistance with finding child-care providers
  • Assistance finding elderly parent care providers
  • Legal Services
  • Financial Services
  • Travel arrangement services

...