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FAQ


Who is eligible for Continuance Coverage?

Reliant employees covered on Reliant's domestic vision insurance plan (through EyeMed) are eligible for continuance coverage under the following circumstance:

  • The benefits eligible (30 hours or more) Reliant employee exited employment with Reliant.

Dependents of Reliant employees covered on Reliant's Domestic vision insurance plan (through EyeMed) are eligible for continuance coverage on Reliant's vision plans under the following circumstances:

  • The benefits eligible (30 hours or more) Reliant employee exited employment with Reliant
  • The Reliant employee becomes eligible for Medicare coverage (due to turning age 65 or another qualifying reason)
  • In the event of the death of a Reliant employee
  • In the event of divorce or legal separation from the Reliant covered employee
Can you change your coverage when transferring to Continuance?

No, when switching to continuance coverage, there is NOT an option to change your selected vision plan (adding and dropping dependents etc). The coverage offered is the same coverage that the employee had prior to the loss in benefits eligibility. 

The only exceptions that allow a change in the vision coverage are during Reliant's annual Open Enrollment period (Mid October-Mid-November for coverage effective January 1st) or in the event of the death or divorce from the Reliant employee or if the Reliant employee became eligible for Medicare, in which case a change to the covered persons on the policy would be appropriate.

What is the Cost of the Continuance Coverage?
The cost of the continuance coverage is the premium cost for the selected vision plan. There are no additional fees charged by Reliant.
How long does someone have to make a decision about Continuance Coverage?
Reliant needs to receive the check for the 1st month of continuance coverage as well as the continuance coverage enrollment paperwork no later than 45 days after the date in which the Reliant employee lost benefits eligibility with Reliant. In most cases it is preferable to make a decision about coverage well before that date, in order to provide seamless vision coverage for the employee and if applicable, the employee's dependents.
When are Continuance Coverage premiums due?
The initial check for continuance coverage must be received within 45 days of when the employee's benefits eligibility with Reliant ended. The ongoing checks for Continuance coverage must be received by Reliant by the 20th of the month for which the coverage is being paid. In most cases (unless previous arrangements have been made) if the check for continuance coverage is not received by the last business day of the month for which coverage was provided, Reliant will cancel the coverage.  
Can I cancel Continuance Coverage at any time?
Yes, you can cancel continuance coverage at any time by emailing us at hr@reliant.org informing us of the last day you (or any applicable dependents) are to be covered. Requests to cancel continuation coverage require a minimum of 5 business days to be processed and cannot be made retroactive.
Can I change my Continuance Coverage once I've selected it?
Yes, during Reliant's annual Open Enrollment period  (Mid October-Mid-November for coverage effective January 1st), there is an option to change your selected vision plan (adding and dropping dependents etc.)

Questions?

 Jennifer Greening

Email:   benefits@reliant.org

Phone: 407-630-5904

Title: Benefits Coordinator

Department: Benefits and Employment Services Team

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4 Comments

  1. Tonya Bartels please review for content, user-63f97 please review for editing. 

    1. Barb Seckler the only other thing I would add is to the canceling at anytime, that we have to be notified within 30 days (maybe less so there is time to process the request) of the desired cancellation date.  It's not that big of a deal with vision but we should keep it consistent and based off the medical deadline since that is the most strict.

  2. user-63f97

    Barb Seckler and Tonya Bartels I have completed my review for editing purposes.

  3. user-2ce9f you can make this look pretty then I'll do a final look through if you assign review to me.  Thanks!