Tntconnect 4.x version and beyond no longer supports the datasync function. As long as long as you don’t upgrade to version 4.x or later (in other words stay at version 3.x), Tntconnect will work just fine and continue to import the datasync files. If you have already updated to a 4.x or beyond you can try to revert to the older version if possible, continue using your current version that can't do the data sync (not recommended), or switch to another database.

Getting started with Tntconnect

  1. Visit http://www.tntware.com/tntmpd/downloads/ in a browser of your choice
  2.  Download Tntconnect
    • You can download any version, but we recommend using the latest non-beta version available. This version should be highlighted on the left column under “Install Tntconnect Now!”
  3.  Install and run Tntconnect.
  4. The Tntconnect first run wizard will guide you through creating your local database and getting Tntconnect up and running. Follow the steps and refer to the TntWare website if you have any problems
  5. Once you create your database and your personal record, you'll see a welcome popup [Figure a0]. Click "continue" to finish your initial setup (do not click "Address Input" or "Gift Input".)

    Figure a0 - Welcome Popup

Importing the Tntconnect DataSync file 

The Tntconnect DataSync file is the easiest and fastest way to sync all of your donor and gift information in one easy step.

  1. From Reliant's website click on the “DataSync File” button to download your personal ntconnect DataSync file. This file is created the moment you click the button, so it will always have the most up to date data.

  2. If your Tntconnect installation was associated with .tntmpd file types, you can simply double click the downloaded file. Otherwise, in the Tntconnect program, click on "Tools" (in the top menu bar) and select “Address and Gift Import from File,” and browse to your downloaded file [Figure a1].

    Figure a1 – Address and Gift Input from File

  3. You might be prompted to find the matching country from a drop down. Select the correct option and click “OK” [Figure a2].

    Figure a2 – Find Country Window

  4. Tntconnect will analyze the DataSync file and present you with a summary view [Figure a3] which highlights the number of contacts that will be added to your Tntconnect database, the gifts associated with those contacts, the total amount of those gifts, and the dates of the oldest and most recent gifts.

    Since you are just starting out, you should not have any donors yet in Tntconnect, so make sure the “Try to match new accounts with existing contacts” check box is UNCHECKED. Click "Next" to import your donors.


    Figure a3 – DataSync Summary

  5. You will have the opportunity to customize which contacts to add to your Tntconnect database [Figure a4]. By default, all contacts in the DataSync file will be imported. Clicking “Next” on this screen will add all your donors to your contact list.

    Figure a4 - Add contacts

  6. Once your contacts have been added you'll see Tntconnect analyze your gifts. The next screen gives you the opportunity to customize which gifts will be added to your Tntconnect database [Figure a5]. Like contacts, all gifts will be imported by default. Clicking “Next” to import all of your gifts.

    Figure a5 - Add gifts

  7.  You will then see a summary of the gifts to be synced [Figure a6]. Click on “Sync” to finish adding the gifts.

    Figure a6 – DataSync Gift Summary

    Lastly, you'll see a congratulations popup [Figure a7]. Click "ok" and you're done! (The next time you sync follow the "Ongoing Datasync Instructions" as these instructions only apply for your very fist sync)


    Figure a7 - Congratulations!