Q: A donor has asked if Reliant can accept gifts of cryptocurrency. Is this possible?

A: Yes! Donations of cryptocurrency are welcome. 

• • Donors can find out more information about this giving option on our website.
  • You can provide donors considering this option with this giving page.
  • Donors should seek counsel from a trusted tax advisor on how they can maximize the benefits of giving cryptocurrency.

Q: How are cryptocurrency gifts processed?

A: Our platform for receiving a crypto gift is Engiven. Engiven serves non-profits in accepting and converting cryptocurrency gifts. Donations are converted the moment a donor gives and the money is automatically transferred to Reliant's bank account. You can find out more about Engiven on their website.

Q: Does Engiven charge a fee for their services.

A: Yes. As with any service created to provide solutions such as this, there is a fee involved. Engiven charges Reliant 4% of the exchanged value of the crypto gift. However, the Engiven fee is not deducted from the missionary or church project intended as the recipient of the gift. It is paid for by Reliant's general fund. The intended missionary or church project will be credited for the full converted amount of the gift. 

Q: A donor has told me they gave a cryptocurrency donation but has not received confirmation from Reliant. What do I do?

A: It is very likely that Reliant received the donation without all the information needed to process the gift.

• • Encourage the donor to reach out to us at gift.services@reliant.org so we can ensure the gift is credited properly.
  • You may also reach out to us at any time to inquire about a cryptocurrency gift issue.
    
    

Q: A donor has told me they gave a cryptocurrency donation but I have not seen it appear in Staffnet or Toolbox. What do I do?

A: It is very likely that Reliant received the donation without all the information needed to process the gift. Without an entry in the memo field of the form, we are unable to connect the gift with the correct intended missionary.

• • Send us an email at gift.services@reliant.org so we can start researching this for you. 
  • If needed, you may need to also encourage the donor to reach out to us to ensure we receive the documentation we need to properly credit the gift.