Q: A donor prefers to give by check. What do I do?

A: First, remember to thank them!

Ask them to set up a profile on Reliant.org, where they can start a new recurring gift and indicate they want to give by check, then send their check directly to Reliant. Make sure the check is made out to Reliant with your name and fund number included in the memo line.

If they don't want to use the website:

Give them a How to Start Giving card to fill out and send directly to Reliant with their first check.

If they cannot complete a How to Start Giving card:

Ask them to send the first check directly to Reliant. Complete the New Gift Form on Staffnet and email it to giftservices@reliant.org ideally before the check arrives at Reliant. This ensures the gift is correctly directed to the account you are responsible for. 


Q: What if the donor gave the first check directly to me? 

A: Send the check to Reliant with a completed New Gift Form from Staffnet or How to Start Giving card. This ensures the gift is correctly directed to the account you are responsible for. 


Q: Can I send Reliant more than one check and New Gift Form at a time?

A: Yes. You can usually fit four New Gift Forms and four checks in an envelope for the cost of a regular stamp. If you have more than four checks, consider using a large envelope, which costs less than sending multiple smaller envelopes. 


Q: Where do I send the checks and New Gift Forms?

A: Mail the checks to Reliant-MTD, 11002 Lake Hart Dr., Ste. 100, Orlando, FL 32832-7106


Q: What if the check is made out to me instead of Reliant?

A: First, ask them to rewrite it to Reliant. If you can’t get them to re-write it...


Related pages