This is the page for workers covered by the Aetna insurance plan. For employed international workers not covered on Aetna's insurance, you now have access (effective 1/1/21) to another Aetna EAP - see Employee Assistance Program (EAP) - Resources for Living. |
In addition to the ongoing stresses of cross-cultural ministry, the COVID-19 pandemic has caused people around the world to experience the additional stress of making regular adaptations in uncertain circumstances. Reliant is committed to proactively supporting wellness among our staff during the pandemic and beyond. Therefore, in 2021 we are highlighting a service included in the Aetna International Medical Plan: The Employee Assistance Program (EAP).
Employee Assistance Programs (EAP) are employee benefit programs offered by businesses and organizations to help employees deal with personal and work-related issues that may have a negative impact on their work performance, health and general well-being. These initiatives usually include an initial professional assessment of the issue, immediate counseling, and referral to long term counseling (if needed) for employees and their families.
The EAP program is designed to be used as needed, and in conjunction with, the existing avenues of support international workers receive through their churches, communities, and leadership. Here are some examples of the additional support an EAP could provide:
Reliant encourages all staff to proactively attend to their physical, mental, and emotional health as we work within our God-given assignment to advance God’s kingdom. The Aetna member website is designed to serve a wide variety of industries with varying worldviews. Many of its vendors share our perspective. Thus, they welcome requests for consideration of specific needs and values. As with all information provided by outside vendors, we encourage employees and workers to use biblical discernment and filter all information through the truth of God's word as found in the scriptures. |
Please see the phone number on the back of your Aetna card or call 800-231-7729 (or collect 813-775-0190). |
|
How to get started: |
Employees referred for counseling will receive structured telephonic, face-to-face, or online support. A case manager oversees the process of matching the Once you have been connected to a counselor, sessions last for up to 50 minutes. The Aetna plan covers 5 counseling sessions per issue per year per enrolled member (or dependent). Aetna can connect employees to counselors based on their Christian (religious) preference and gender preference. Types of counseling services provided include:
|
This service is very broad and covers a variety of needs members may be facing. By reaching out to Aetna's EAP you’ll be able to explain your needs to someone on the phone. Aetna will do the leg work for you to find trusted service providers or put you in touch with recommended third-party experts. Types of potential services include:
|
Aetna offers support services to help members build a heathier lifestyle in the following areas:
|
Do you have a local or international team to manage? Do you need development coaching to help you manage the everyday challenges of management? Managers call in with their request and receive a return call within two business hours. An expert will work with you to develop a schedule of practical support. This could take the form of training, coaching, emotional support or education around one or more of the following:
|
Are you experiencing symptoms of stress or anxiety? Struggling with lightheadedness, trouble concentrating, a pounding heart, trouble relaxing or sleeping and mood swings? Aetna's mindfulness-based stress reduction technique can work alone or in combination with any of the above services. The Aetna clinical team will assess your needs. If they find that AWARE would be a good option for you, you’ll be connected with a clinical therapist who can best meet your needs. You’ll have an initial consultation during which you can talk about your current emotional state, your goals and what you’d like to get out of the mindfulness session. You’ll be guided through the development of a personalized plan with impactful weekly mindfulness techniques and exercises. Aetna will put you in touch with a professional practitioner for one-to-one support. Your practitioner will create a six-week mindfulness plan and help you learn how to put it into practice. The coaching plan comprises one session per week and will be designed to:
|
Boost your emotional health using the myStrength website and mobile app. These confidential, clinically proven self-help resources offer: Insight through articles, videos and eLearning programs How to get started: You can also download the myStrength app by: 1. Searching for “myStrength” in the iTunes or Google Play store |