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Policy Name:Electronic Signatures
Scope:All Employees
Revision Date:November 21, 2017
Last Review Date:June 16, 2023

Policy Summary


Excerpt

Reliant accepts legally binding approval from our employees via electronic means such as email or being logged in to web applications. These kinds of approval are in lieu of a traditional "pen and ink" signature. This makes administration easier for our employees worldwide.

Such "signatures" need to meet two conditions:

  1. The identity of the employee or party is securely verified. Reliant employees must use a password-protected, Reliant-issued account. (
    Status
    subtletrue
    colourBlue
    title1: Verified ID
    )
  2. The employee or party clearly communicates their approval. (
    Status
    subtletrue
    colourGreen
    title2: I Approve
    )

Common Examples: an email from a verified Reliant.org email account and an employee saying "I approve this change."  or an employee logged in to a web application, who submits a form online while logged in and stored as a record in our database.  

As of the 2015 update of this policy, Reliant can no longer accept e-signatures from a personal email account.

...

UI Expand
titleCases and Details

The general principle for electronic approval is:

Status
subtletrue
colourBlue
title1: Verified ID
 + 
Status
subtletrue
colourGreen
title2: I Approve
 = Electronic Approval


Consider these example cases and notes.

Attachments to Email: Microsoft Office or PDF Documents

  • A document or form in Word, Excel, or PDF formats can include an indication of employee approval (
    Status
    subtletrue
    colourGreen
    title2: I Approve
    ) but must be sent from a Reliant account to indicate identity (
    Status
    subtletrue
    colourBlue
    title1: Verified ID
    )
  • Typing a full name or fund number inside a Word, Excel, or PDF document does not provide sufficient indication of identity.
  • The internal process to record the submission should include the attached document and some record of the received email to verify identity.

Google Documents from Reliant Verified Account

A Google Document, Spreadsheet, or Form submitted from a verified @reliant.org Google Account verifies identity (

Status
subtletrue
colourBlue
title1: Verified ID
). 

A comment or interaction in the form or document can verify both identity and indicate approval. See also Supervisor Approval for Google Forms.

Comments, Interactions, or Forms using any Reliant Verified Account

  • A comment on a Google spreadsheet or document can verify both identity
    Status
    subtletrue
    colourBlue
    title1: Verified ID
     and indicate approval 
    Status
    subtletrue
    colourGreen
    title2: I Approve
    .  See also Supervisor Approval for Google Forms.

  • An electronic record submitted via a Reliant website like Staffnet or Toolbox or Reliant.org  This can be both 
    Status
    subtletrue
    colourBlue
    title1: Verified ID
     and indicate approval 
    Status
    subtletrue
    colourGreen
    title2: I Approve
    • In 2015 right now, the example would be submitting an MTD Support Goal.
    • Future example: a checkbox on StaffnetToolbox
    • Lots of things are available in theory here but have to be programmed.
  • For office users, a comment submitted via Solomon can indicate both 
    Status
    subtletrue
    colourBlue
    title1: Verified ID
     and indicate approval 
    Status
    subtletrue
    colourGreen
    title2: I Approve
  • Interactions are usually submitted to a data source - so it is stored in CRM, in a Google spreadsheet. It could even be converted to a simple email.

Date and Time

Accepted documents or records should include the date they were submitted (and date approved and date received, if different).

  • Date submitted is usually also understood as the date the employee approved the document. For old paper records, these can be thought of as the a) date on the signature line, the b) date postmarked and the c) date received in the mail. For electronic records, these dates are usually all the same.
  • For email or electronic documents, dates are nearly always recorded automatically and it is not required to have a "date" field alongside a signature inside a document.
  • For manually signed ("pen and ink") documents, a date field is required, and internal processes should take care to note the date received if different.

...

All documents can be approved or acknowledged via our policy except the items explicitly listed here

DocumentReason for ExceptionRequired By
I-9 FormI-9 forms must include an identification verification process by an approved Reliant employee.

See Also

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