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As we are experimenting with BILL for LT, you should still be familiar with the Event Advances rules and protocols as it relates to spending and approving purchasesread through Allowed Event Expenses so you understand what purchases are allowed for the LT Program.

The following articles from BILL will assist you as you learn this new platform.

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UI Expand
titleDenying a Transaction

What does the Denied status mean?

We see two use cases for denying a transaction: 

  1. First, a transaction is coded incorrectly or has the wrong receipt attached. You can deny it, and it will kick back to the spender, allowing them to re-submit. You can leave Leave a comment to tell them why it was denied. 
  2. Second, some transactions fall outside of policy. If a spender makes a transaction for themselves with a BILL card or spends funds on an unapproved item(s), they will need to reimburse the LT fund themselves (which may also incur an admin fee and/or credit card fee).

If a transaction is denied, how will my spender know?

When a transaction is denied, BILL will send an email notification to the spender letting them know their transaction was denied and include the comment you left on the transaction. The email will look like this:

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