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The Reimbursement and Expense Recovery Bonus Standard and Policy applies to all expenses incurred beginning January 1, 2023. Any expenses incurred in 2022 (even if they are submitted in early 2023) will follow our previous policies and use the previous year's forms. Please take time to watch the Reimburse and Expense Recovery LEARN course to help understand the new key changes to the previous standards and how to use the new expense submission request forms. 


General Standards

Submission Requests


General Standards

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Stewardship
Stewardship

Stewardship Responsibility

As noted in the policy linked above, field staff are expected to utilize sound judgment and careful financial management in regard to ministry-related expenses. This means ensuring that Reliant financial resources are used appropriately; support the ministry; comply with Reliant policies, applicable laws, regulations, and donor restrictions; and consider the reputation of the ministry in the sense that we strive for propriety in both fact and appearance. Our stewardship responsibility also means utilizing Reliant's non-profit status for ministry purposes alone and not for personal benefit (e.g. avoiding state sales tax on personal items). 

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General Criteria
General Criteria

General Criteria for Determining A Permissible Expense

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Note: Reliant reserves the right to determine whether or not an expense fulfills the above criteria and to decline reimbursement of expenses that do not meet the criteria. 

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Request Types
Request Types

Submission Request Types

Payment of a ministry expense may be done through the following types of submission requests:

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Note

Key Change to the Standard: The bonus for estimated taxes has been increased to 25% (instead of the previous 20%). It is also now defaulted to automatically be added to the expense recovery bonus expense. In the past, the default was to not add the bonus, and field staff had to check the box to request that it be added.

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Alternative
Alternative

Alternative Expense Submission Types

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titleAlternative Expense Submission Types
  • Expense Advance: Field staff may request advance payment for anticipated reimbursable expenses through an "Expense Advance." Advances are not available in all cases but will be considered for approval on a case-by-case basis.
  • Per Diem: Field staff may request per diem while traveling opting to receive a daily set amount for travel expenses (lodging and meals) instead of submitting individual expense receipts for those travel expenses. 
  • Grant: For expenses related directly to a ministry project fund, field staff and associates also have the option of requesting payment through a "Grant" rather than a project fund Reimbursement. (See Reimbursements vs. Grants for more details.) Grants are typically used for the expense of an item that will belong to the broader ministry/project on a long-term basis. 
  • Support Goal: Certain recurring monthly expenses (e.g., monthly mobile phone service costs) can only be recovered by submitting an updated support goal. We encourage employees to use this benefit to offset recurring monthly costs. Associates are not eligible for this benefit and therefore will not be able to recover certain recurring monthly expenses.

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Forms
Forms

Expense Submission Forms

All expense submissions should use the appropriate form, each of which is listed in the drop-down below with accessible links. Please open a new form for each month's expense submission (rather than copying a form that has previously been submitted) in order to ensure the use of updated forms and to aid accurate and timely expense processing.   

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titleRelevant Forms


Note

Key Change to the Standard: The term Expense Submission is now used rather than simply Reimbursement when describing a submitted expense since an expense could be either a Reimbursement or an ERB or a related Advance.

Links for Applicable Expense Submission Forms

  • Current approved Expense Submission Request Forms are required for expense submission.
    • U.S.  Expense Submission Form
    • International Expense Submission Form
    • Project Fund Expense Submission Form
    • Continuing Education Form (all costs associated with continuing education must be submitted using only this form and pre-approval is required)
    • Spiritual and Ministry Planning Retreat Form (all costs associated with Spiritual and Ministry Planning Retreats must be submitted using only this form and pre-approval is required)
  • Expense Advances, primarily relating to large, expected travel expenditures, will be considered on a case-by-case basis.
  • Exception Requests are available for submission in the event of a denied Reimbursement or a late submission. 
  • Grants are available for expenses related directly to a project fund. The full grant process involves submitting a grant request and following the Board's policy on grant reporting.
  • Per Diem - U.S. / Per Diem - International is available to use for travel expenses incurred during longer periods of traveling (5 days or more)
  • Support Goal- support goal submission is specific to program teams. Please reach out to the appropriate program liaison for assistance.

With each expense submitted on the relevant form there should be:

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titleKey Components of Any Expense Submission

An explanation for each expense submitted, including:

  • Description of the expense
  • Whom the item is for:
    • First and last names of the people involved
    • The ministry relationship of the person(s) to the field staff. If the expense relates to five or more people, list them as a group with a specific number in the group (e.g. 12 ministry partners). Actual names are not necessary for groups of five or more people. Otherwise, the use of actual first and last names is required, if the relationship is not uniform with all members of the group.
  • Specific ministry purpose of the expense (be as detailed as possible). For more secure locations, please see Secure Lexicon for more details. 
  • Cost of the item (the portion of the cost that is ministry related if not 100%)
  • Date of the expense (a new Reimbursement form is needed for each month in which an expense is incurred) 

Itemized original receipts and other appropriate substantiating documents (if applicable) must be submitted with the form.

*Please refer to all Reimbursement Standards below, which detail receipt information and other specific criteria.


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Timeframe
Timeframe

Submission Timeframe

For all Reimbursements and ERBs, requests must be received within 60 days after the end of the month in which the expense is incurred. An expense is incurred when an item is purchased or, in the case of pre-payment for travel, when the travel has actually taken place, as long as both the payment date and travel date are listed on the receipt for documentation. 

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Please review the table below for more details on the timing of receiving Reimbursement/bonus funds based on the submission date. 

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Payment Dates
Payment Dates

Payment Dates

Reimbursement Submitted By...Paid to the Bank Account of Field Staff By...
Between 1st - 15th of the monthThe last business day of the same month
Between the 16th - 31st of the monthThe 20th of the following month, or the preceding business day if the 20th falls on a weekend or holiday

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Expense Recovery Bonus (ERB) Submitted By...

Paid to the Bank Account of Field Staff By...

Last day of the monthPayment included in the following month's paycheck

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Review
Review

Submission Review and Approval

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titleProject Fund Expenses

Project Fund Expenses

In addition to individual MTD accounts, Reliant also manages funds for ministries, non-profits, and churches. When an expense is not related directly to a field staff's specific job role but is more closely aligned to a project or ministry, a project fund Reimbursement can be submitted. Reimbursements from a project require all the same documentation as those from an MTD account and are processed according to the same submission deadlines. Project fund reimbursements also require approval by a designated signer for the fund. 

These types of Reimbursements are paid directly from the project fund, based on available funds as well as based on the order in which they were received. The MTD account balance the field staff is responsible for does not incur the expense for these reimbursed costs (therefore the order of pay from the MTD account does not apply) so it is possible for an employee who has backpay and back Reimbursements to receive payment for a Reimbursement that was submitted to be paid from a project fund. Reliant pays project fund Reimbursements if there are available funds in the project fund. It is possible for a project fund to accumulate back Reimbursements. (See Project Fund Reimbursements for more details.) 

If an expense being submitted through a project fund will be owned, stored, and considered solely the property of the church/ministry (with no personal usage by the individual submitting the request) then the expenses are attributable to the church/ministry, which is not taxed for expenses that are normally fully or partially taxed to the field staff MTD fund. 

If an expense is not for an item that will be considered the sole property of the church/ministry, then a field staff can still specify that the project fund (rather than an MTD account) should be the source of funds for a Reimbursement or ERB. In the case of an ERB, the taxable expenditure (including expenses with a partial taxable component) is processed in a manner similar to ERBs funded through MTD accounts. The ERB for project funds can only be routed through a paid employee's payroll; therefore, Reliant associates may not request an expense recovery using a project fund for payment for any taxable expenditures. 

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Funds1
Funds1

Sufficient Funds

As noted above, expense submissions may draw on funds from either the MTD account for which the field staff or associate is responsible or a project fund pertinent to the field worker's ministry. In either case, sufficient funds are required before payment is issued for the expense submission. (See also "Lack of Funding for Reimbursements and ERBs" below for details on what occurs when sufficient funds are not available.)

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Lack of Funding
Lack of Funding

Lack of Funding for Reimbursements and ERBs

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titleExiting Employment with Unpaid Reimbursements

Exiting Employment with Unpaid Reimbursements

If a field staff is exiting employment and has reached his/her final month of payroll without receiving enough funds to fully cover the total amount of a submitted reimbursement, Reliant will automatically reimburse a portion (based on available funds) of the submitted reimbursement without the field staff needing to submit a request for partial payment of the reimbursement.

Note

Key Change to the Standard: In the past, Reliant would only pay partial payments when it was requested, which included during exiting. Now, for exiting staff only, Reliant will automatically pay partial reimbursements (without receiving a request) if the funds are available.


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Order of Pay
Order of Pay

Order of Pay

Reliant will pay approved Reimbursements and ERBs following Reliant's Order of Pay. While Order of Pay considers a variety of additional payroll-related elements, expense submissions follow this order:

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Info

As a reminder, timecards must be up to date for hourly employees to be eligible to receive Reimbursements and ERBs. 

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Removed or Denied Expense Requests
Removed or Denied Expense Requests

Resolution of Removed or Denied

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Expense Requests

Upon its review of expense submissions, Reliant may remove or deny expenses or return submitted expense forms due to a variety of reasons. Explanations for the return or denial of submitted expenses can be found in Google comments within the Google Doc, the Reliant email of field staff, or Staffnet. Field staff are responsible for checking their Reliant email and Staffnet for reimbursement notes and to initiate with Reliant if there are questions about those notes. Reliant will notify field staff via email or Google Drive comments if a form is fully denied.  

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If the expense was removed due to a policy issue, a formal exception request must be submitted.

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Receipt Guidelines
Receipt Guidelines

Receipt Guidelines

Reliant requires that itemized receipts for expenses greater than $75 must be submitted along with the appropriate form. (The only exception to the $75 limit is that a receipt is always needed for all hotel/lodging receipts regardless of the amount requested for reimbursement.)

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titleReceipts for Shared Expenses

Receipts for Shared Expenses

If a Reliant field staff pays an individual for a portion of an expense that requires a receipt (and the portion exceeds $75), he/she will need to submit two receipts.  This includes both a copy of the original receipt with the full expense amount listed from the individual who collected the money and paid for the full expense as well as a hand-written or mobile/banking app receipt for the portion paid to the individual. These two receipts provide Reliant with sufficient documentation of transactions. The expense submission should include all details required for the hand-written or mobile/banking app receipts as detailed above. 

Specific

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Standards by Expense Type

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Reimbursement and Expense Recovery Guidelines by Expense Type
Reimbursement and Expense Recovery Guidelines by Expense Type

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