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If the criteria for determining a permissible expense are not met on the original submission, the expense may be resubmitted on a new submission form with the corrected information (in the event it was due to insufficient documentation) or an appeal may be submitted through an exception request in the event that the reason for denial was related to other criteria that require a director review for approval.
Order of Pay
Reliant will pay approved Reimbursements and ERBs following Reliant's Order of Pay. While Order of Pay considers a variety of additional payroll-related elements, expense submissions follow this order:
- Current ERB
- Back Pay (if applicable), including any previously submitted ERB waiting for funding as long as the bonus remains eligible for Back Pay (See Back Pay for Bonus below for more detail)
- Back Reimbursements (formerly known as cabinet expenses), meaning unpaid Reimbursements waiting for funding and paid in the order they were received as long as the Back Reimbursements remain eligible for Reimbursement (See Back Reimbursements below for more detail)
- Current Reimbursement. (Again, reimbursements are paid in the order they are received).
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As a reminder, timecards must be up to date for hourly employees to be eligible for receiving reimbursements and expense recovery bonuses. |
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Key Change to the Standard: Terminology has changed wherein "Back Reimbursement" was formerly known as a "cabinet expense". A Back Reimbursement is a reimbursement that is held back from paying due to a lack of sufficient funds. If there are multiple back reimbursements they are put into a queue and are paid in the order from which they are received. |
Non-Employee Expenses
There are expenses that are submitted that are not connected to full-time/part-time Reliant employees. Read the below options for more details on the different types of expenses submitted.
Non-Employee Expenses
There are expenses that are submitted that are not connected to full-time/part-time Reliant employees. Read the below options for more details on the different types of expenses submitted.
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Associate Expenses Associates are volunteers who have been approved to conduct ministry on behalf of Reliant. Expenses incurred by Reliant associates should meet the general criteria outlined in this standard. Associates are not eligible for any expense recovery that has a taxable component or that is submitted for recovery through a support goal.
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Associate Expenses Associates are volunteers who have been approved to conduct ministry on behalf of Reliant. Expenses incurred by Reliant associates should meet the general criteria outlined in this standard. Associates are not eligible for any expense recovery that has a taxable component or that is submitted for recovery through a support goal
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| 90 day Eligibility Extension for Taxable Expenses for Associates who are Pre-Employed Field Staff |
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Key Change to the Standard: In the past, this was only offered to International Associates. It is now offered to all Associates. |
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Family Expenses Expenses incurred related to a Reliant employee's family members (spouses that are not also a Reliant employee/associate and/or children) that coincide with a field staff's job or ministry may potentially be eligible for recovery, but typically only as a taxable expense. If unsure if the family costs are recoverable, prior to purchase, please submit a pre-approval form. As a reminder, Reliant does currently offer Child-Care Reimbursement through our Cafeteria Plan (tax-saving benefit). |
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Project Fund Expenses Reliant also manages funds for ministries, non-profits, and churches as well as funds for individual MTD accounts. When an expense is not related directly to a field staff's specific job role but is more closely aligned to a project or ministry, a project fund Reimbursement can be submitted. Reimbursements from a project require all the same documentation as those from an MTD account and are processed according to the same submission deadlines. Project fund reimbursements also require approval by a designated signer for the fund. These types of Reimbursements are paid directly from the project fund, based on available funds as well as based on the order in which they were received. The MTD account balance the field staff is responsible for does not incur the expense for these reimbursed costs (therefore the order of pay from the MTD account does not apply) so it is possible for an employee who has backpay and back Reimbursements to receive payment for a Reimbursement that was submitted to be paid from a project fund. Reliant pays project fund Reimbursements if there are available funds in the project fund. It is possible for a project fund to accumulate back Reimbursements. (See Project Fund Reimbursements for more details.) If an expense being submitted through a project fund will be owned, stored, and considered solely the property of the church/ministry (with no personal usage by the individual submitting the request) then, the church/ministry will not be taxed for expenses that are normally fully or partially taxed to the field staff MTD fund. If a project fund expense is not an item that will be considered the sole property of the church/ministry, then the project fund is still able to submit it as a taxable expenditure (including expenses with a partial taxable component) that is then recovered through an Expense Recovery Bonus (ERB) as long as it is a paid employee requesting the project fund reimbursement. The ERB for project funds can only be routed through a paid employee's payroll; therefore, Reliant associates may not request an expense recovery using a project fund for payment for any taxable expenditures. If the paid employee does not wish to have any taxable implications associated with their payroll from the project fund expense or, as in the case of an associate, is unable to have any taxable implications, then they may choose to pursue the route of requesting a grant (See Project Fundraising and Grants Program) for the project fund expense recovery rather than a project fund reimbursement. |
Sufficient Funds
As noted above, expense submissions may draw on funds from either the MTD account for which the field staff or associate is responsible or a project fund pertinent to the field worker's ministry. In either case, sufficient funds are required before payment is issued for the expense submission. (See also "Lack of Funding for Reimbursements and ERBs" below for details on what occurs when sufficient funds are not available.)
Lack of Funding for Reimbursements and ERBs
If the funding source (i.e., MTD account or project fund) lacks sufficient monies to cover the submitted expense, then the expense submission is considered a back reimbursement or back pay, as described below.
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Back Reimbursement If the funding source does not contain sufficient funds to provide full reimbursement for the amount on an expense submission request form, Reliant will hold the form and delay reimbursement, storing the expense submission as a "back reimbursement" until sufficient funds are available in the funding source, according to Reliant's order of pay protocol. If a field staff has more than one back reimbursement, they will be paid out in the order in which the reimbursement submissions were received once funds become available for the whole amount of each individual reimbursement. If the funding source covers only a portion of a back reimbursement, Reliant will not automatically partially pay the reimbursement. Field staff may request a reduction in the back reimbursement for a partial payment or completely remove it from the queue, but in such cases, the remaining portion of a partial back reimbursement or the back reimbursement removed from the queue will not be eligible for reinstatement should funding become available later. To illustrate the process for partial reimbursement, suppose a field staff submits a $1,000 reimbursement that is next in line for the order of reimbursement payout and only $650 is available to pay out. The field staff may elect to send an email to reimbursements@reliant.org asking the reimbursement team to pay the $1,000 reimbursement using the available funds and acknowledging that the field staff forfeits any un-reimbursed portion of that reimbursement. Note: this action is completely voluntary and at the discretion of the field staff. Here's a sample email of how to word the email.
Unpaid back reimbursements will be retained by Reliant for the remainder of the calendar year in which the expenses were incurred, plus two (2) additional calendar years. Once this period has expired (i.e., after January 31st of that next year, when all expense reimbursements have been completely processed and paid by Reliant), any un-reimbursed back reimbursement expenses will be marked as expired and can no longer be paid. Example: expenses submitted in 2019 are eligible for payment as a back reimbursement until January 31, 2022, if the field staff has raised sufficient funds by December 31, 2021. |
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Family Expenses Expenses incurred related to a Reliant employee's family members (spouses that are not also a Reliant employee/associate and/or children) that coincide with a field staff's job or ministry may potentially be eligible for recovery, but typically only as a taxable expense. If unsure if the family costs are recoverable, prior to purchase, please submit a pre-approval form. As a reminder, Reliant does currently offer Child-Care Reimbursement through our Cafeteria Plan (tax-saving benefit). |
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Project Fund Expenses In addition to individual MTD accounts, Reliant also manages funds for ministries, non-profits, and churches. When an expense is not related directly to a field staff's specific job role but is more closely aligned to a project or ministry, a project fund Reimbursement can be submitted. Reimbursements from a project require all the same documentation as those from an MTD account and are processed according to the same submission deadlines. Project fund reimbursements also require approval by a designated signer for the fund. These types of Reimbursements are paid directly from the project fund, based on available funds as well as based on the order in which they were received. The MTD account balance the field staff is responsible for does not incur the expense for these reimbursed costs (therefore the order of pay from the MTD account does not apply) so it is possible for an employee who has backpay and back Reimbursements to receive payment for a Reimbursement that was submitted to be paid from a project fund. Reliant pays project fund Reimbursements if there are available funds in the project fund. It is possible for a project fund to accumulate back Reimbursements. (See Project Fund Reimbursements for more details.) If an expense being submitted through a project fund will be owned, stored, and considered solely the property of the church/ministry (with no personal usage by the individual submitting the request) then the expenses are attributable to the church/ministry, which is not taxed for expenses that are normally fully or partially taxed to the field staff MTD fund. If an expense is not for an item that will be considered the sole property of the church/ministry, then a field staff can still specify that the project fund (rather than an MTD account) should be the source of funds for a Reimbursement or ERB. In the case of an ERB, the taxable expenditure (including expenses with a partial taxable component) is processed in a manner similar to ERBs funded through MTD accounts. The ERB for project funds can only be routed through a paid employee's payroll; therefore, Reliant associates may not request an expense recovery using a project fund for payment for any taxable expenditures. |
Sufficient Funds
As noted above, expense submissions may draw on funds from either the MTD account for which the field staff or associate is responsible or a project fund pertinent to the field worker's ministry. In either case, sufficient funds are required before payment is issued for the expense submission. (See also "Lack of Funding for Reimbursements and ERBs" below for details on what occurs when sufficient funds are not available.)
Lack of Funding for Reimbursements and ERBs
If the funding source (i.e., MTD account or project fund) lacks sufficient monies to cover the submitted expense, then the expense submission is considered a back reimbursement or back pay, as described below.
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Back Reimbursement If the funding source does not contain sufficient funds to provide full reimbursement for the amount on an expense submission request form, Reliant will hold the form and delay reimbursement, storing the expense submission as a "back reimbursement" until sufficient funds are available in the funding source, according to Reliant's order of pay protocol. If a field staff has more than one back reimbursement, they will be paid out in the order in which the reimbursement submissions were received once funds become available for the whole amount of each individual reimbursement. If the funding source covers only a portion of a back reimbursement, Reliant will not automatically partially pay the reimbursement. Field staff may request a reduction in the back reimbursement for a partial payment or completely remove it from the queue, but in such cases, the remaining portion of a partial back reimbursement or the back reimbursement removed from the queue will not be eligible for reinstatement should funding become available later. To illustrate the process for partial reimbursement, suppose a field staff submits a $1,000 reimbursement that is next in line for the order of reimbursement payout and only $650 is available to pay out. The field staff may elect to send an email to reimbursements@reliant.org asking the reimbursement team to pay the $1,000 reimbursement using the available funds and acknowledging that the field staff forfeits any un-reimbursed portion of that reimbursement. Note: this action is completely voluntary and at the discretion of the field staff. Here's a sample email of how to word the email.
Unpaid back reimbursements will be retained by Reliant for the remainder of the calendar year in which the expenses were incurred, plus two (2) additional calendar years. Once this period has expired (i.e., after January 31st of that next year, when all expense reimbursements have been completely processed and paid by Reliant), any un-reimbursed back reimbursement expenses will be marked as expired and can no longer be paid. Example: expenses submitted in 2019 are eligible for payment as a back reimbursement until January 31, 2022, if the field staff has raised sufficient funds by December 31, 2021. |
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Key Change to the Standard: Terminology has changed wherein "Back Reimbursement" was formerly known as a "cabinet expense". A Back Reimbursement is a reimbursement that is held back from paying due to a lack of sufficient funds. If there are multiple back reimbursements they are put into a queue and are paid in the order from which they are received. |
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Back Pay for ERBs
If funds are not available to pay an ERB, then Reliant will short-check those ERBs and include them with backpay, in accordance with Reliant's approved order of pay. In the order of pay, Expense Recovery Bonuses take precedence over Reimbursements, in accordance with IRS requirements. Back pay is eligible for compensation/payment during the year in which it is incurred plus two additional years. For example, if an ERB is submitted in March 2019 and the funding source lacks sufficient funds to pay it, the back pay resulting from the ERB is eligible to be paid until December 31, 2021.
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Exiting Employment with Unpaid Reimbursements If a field staff is exiting employment and has reached his/her final month of payroll without receiving enough funds to fully cover the total amount of a submitted reimbursement, Reliant will automatically reimburse a portion (based on available funds) of the submitted reimbursement without the field staff needing to submit a request for partial payment of the reimbursement.
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Order of Pay
Reliant will pay approved Reimbursements and ERBs following Reliant's Order of Pay. While Order of Pay considers a variety of additional payroll-related elements, expense submissions follow this order:
- Current ERB
- Back Pay (if applicable), including any previously submitted ERB waiting for funding as long as the bonus remains eligible for Back Pay (See Back Pay for Bonus below for more detail)
- Back Reimbursements (formerly known as cabinet expenses), meaning unpaid Reimbursements waiting for funding and paid in the order they were received as long as the Back Reimbursements remain eligible for Reimbursement (See Back Reimbursements below for more detail)
- Current Reimbursement. (Again, reimbursements are paid in the order they are received).
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As a reminder, timecards must be up to date for hourly employees to be eligible to receive Reimbursements and ERBs. | ||
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It is Reliant's intention that the ERB will eventually be routed through our backpay process. However, Reliant has not fully integrated all of our processes into the new system. Therefore, the explanation below is what we expect to occur in the near future, once the process has been integrated. Until then, the ERBs will still remain in the back Reimbursement bucket until there are sufficient funds to make payment. |
If funds are not available to pay an ERB, then Reliant will short-check those ERBs and include them with backpay, in accordance with Reliant's approved order of pay. In the order of pay, Expense Recovery Bonuses take precedence over Reimbursements, in accordance with IRS requirements. Back pay is eligible for compensation/payment during the year in which it is incurred plus two additional years. For example, if an ERB is submitted in March 2019 and the funding source lacks sufficient funds to pay it, the back pay resulting from the ERB is eligible to be paid until December 31, 2021.
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Key Change to the Standard: Expense Recovery Bonus (ERB) bonuses are now being routed through payroll rather than through the reimbursements queue. An unpaid bonus due to insufficient funds is now short-checked and held in the backpay queue. Please review the Order of Pay above for more detail. |
| title | Exiting Employment with Unpaid Reimbursements |
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Exiting Employment with Unpaid Reimbursements
If a field staff is exiting employment and has reached his/her final month of payroll without receiving enough funds to fully cover the total amount of a submitted reimbursement, Reliant will automatically reimburse a portion (based on available funds) of the submitted reimbursement without the field staff needing to submit a request for partial payment of the reimbursement.
Resolution of Removed or Denied Reimbursement Requests
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