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Info
titleTo access your claims status:

Call Aetna Member Services' faith based customer service team 24/7 at: 

+1 855 829 9558  (Toll Free)

+1 813 775 0449 (Direct)

To check the status of the submitted claims online. Please refer to the following steps:
1. Log in to your secure member website - https://www.aetnainternational.com/
2. Go to the "Claims" tab.
3. Select "Claim Listing".
4. Click "Details" on the last column of each row to check specific information about each claim.

Warning
titlePlease Note:
  • Letters of Authorization or Pre-authorization may be required
:It is always good to check
  • Check with Aetna before receiving care to make sure that your care provider is in-network. 



Ways to submit a claim to Aetna:

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