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Crisis readiness levels indicate a graduated state of alert (or readiness) to be used across the company, increasing in severity from Readiness Level 1 (least severe) to Readiness Level 5 (most severe). An increase in readiness should correlate with a specific change in activities, behaviors, and alertness.
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Level 1: As a standard of practice, no international missionary should be living in a readiness level state of Level 1 (relaxed, unaware of surroundings, not prepared to react). Level 1 is considered the US normal. Level 2: Overseas normal readiness level. Standard overseas threat level. Situations are taken care of locally by the field team. Level 3: Local Field Team manages the situation, but the team informs Reliant crisis manager so that Reliant can evaluate the situation. Typically at this level, the incident is localized and on a smaller scale. Reliant would not know of the incident without the field team informing us. Reliant would like to hear that "we are fine" and be available to help evaluate the situation and provide assistance if needed. Level 4: Field team is mostly managing the situation, but Reliant crisis manager is now actively involved in the decision-making and helping the field team directly. Level 5: Management of the crisis is now beyond the capacity of the local field team to manage. Reliant's Crisis Management Team or its pre-approved delegate is stepping in to now manage the situation. This is a major crisis resulting in ongoing disruption to operations or the threat now inhibits the ability of the team to safely continue. |
Level | Communication | Exercise Term | Description | Readiness |
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1 | As a standard of practice, no international missionary should be living in a readiness level state of Level 1 (relaxed, unaware of surroundings, not prepared to react). Level 1 is considered the US normal. | INTERNAL | Relaxed, Unaware of your Surroundings / Not Prepared to React to Anything | USA Normal BY POLICY, THIS ORGANIZATION IS NEVER AT THIS LEVEL |
2 | Overseas normal readiness level. Standard overseas threat level. Situations are taken care of locally by the field team. | AWARE | Normal Operations / Regular OPSEC maintenance | Overseas Normal |
3 | Local Field Team manages the situation, but the team informs Reliant crisis manager so that Reliant can evaluate the situation. Typically at this level, the incident is localized and on a smaller scale. Reliant would not know of the incident without the field team informing us. Reliant would like to hear that "we are fine" and be available to help evaluate the situation and provide assistance if needed. | PREPARING | Increase Situational Awareness and OPSEC / Potentially Limit Operations by Location or Activity – Discuss necessary actions with Security Team + CMT | Increased Situational Awareness |
4 | Field team is mostly managing the situation, but Reliant crisis manager is now actively involved in the decision-making and helping the field team directly. | ENGAGED | Limit Operations / Prep Crisis Plan of Action OR Shelter in Place | Responding to Threat |
5 | Management of the crisis is now beyond the capacity of the local field team to manage. Reliant's Crisis Management Team or its pre-approved delegate is stepping in to now manage the situation. This is a major crisis resulting in ongoing disruption to operations or the threat now inhibits the ability of the team to safely continue. | Potential for Evacuation | Potential for Pause on Operations / Execute Crisis Plan | Potential for Demobilization |
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