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Page History
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Level 1: As a standard of practice, no international missionary should be living in a readiness level state of Level 1 (relaxed, unaware of surroundings, not prepared to react). Level 1 is considered US normal. Level 2: Overseas normal readiness level. Standard overseas threat level. Situations are taken care of locally by the field team. Level 3: Local Field Team manages the situation, but the team informs Reliant crisis manager so that Reliant can evaluate the situation. Typically at this level, the incident is localized and on a smaller scale. Reliant would not know of the incident without the field team informing us. Reliant would like to hear that "we are fine" and be available to help evaluate the situation and provide assistance if needed. Level 4: Field team is mostly managing the situation, but Reliant crisis manager is now actively involved in the decision-making and helping the field team directly. Level 5: Crisis Management Team is stepping in to now manage the situation. This is a major crisis resulting in ongoing disruption to operations or the threat now inhibits the ability of the team to safely continue. |
Specific Readiness Level To Determine Next Steps
| Level 5 | Level 4 | Level 3 | Level 2 |
|---|---|---|---|
Steps to Reduce Probability and Consequences
- Practice situational awareness and communicate routinely with the Global Security Advisor
- Be prepared to activate other contingency plans if situations arise
- If additional contingencies occur, strongly consider immediate evacuation
Applicable Corporate Policies
- Evacuations may be authorized and mandated at either the local or corporate level.
- Know your Places of Refuge
Crisis Resolution Protocol
- When you have time, start the Tracking Log and begin documenting all events
- Determine the location and status of all personnel that might be affected
- Assign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities leading up to the incident and locations they might have visited recently. This personnel should locate and contact any witnesses that might have observed the incident and complete an Initial Crisis Report for each.
- Establish initial contact with the Reliant Crisis Manager using the Emergency Number
- Record any injuries using the Victim Information Form
- Contact the nearest U.S. Embassy or Consulate
- If there are any missing persons, simultaneously follow the missing persons contingency plan
- Activate Shelter-in-Place Protocols starting with a lockdown of field team facilities with a mandated curfew for all personnel until further notice
- If possible attempt to evacuate or relocate to places of refuge
- Close the incident with a detailed report of all events and steps taken (especially if the individual was removed prior to completion of the team)
- Share a copy of your report with Reliant
