For assistance, problems or questions, please email us.
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You may send an exception request to Julie Thomas, HR Compliance Officer, at julie.thomas@reliant.org with your reason for the exception. Please copy your supervisor and Program Team Lead on the email.
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General FAQs
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If you are not a supervisor or leader and took the Manager-level course, that's okay. You don't need to take the Employee version as all the content in the Manager-level course is in the Employee-level one. If you are a supervisor or leader and took the Employee-level training, you will need to take a few additional courses. See below for instructions on how to do that: Return to the Telios site and launch the Manager-level training. Many of the “chapters” are the same, with some additional content in the Manager Level. So when you start the Manager-level course, and you begin a chapter that was in the Employer Level, you can just click the “Complete and Continue” button at the bottom to advance to the next chapter. Highlighted in blue below are the additional Manager-level chapters so that you can see the chapters that you need to still view. Just don’t forget to take the quiz at the end of the Manager-level course to get full credit! Manager-level Content:
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