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Crisis Communication Levels
Crisis Communication Levels


Specific Readiness Level To Determine Next Steps


Level 5Level 4Level 3Level 2

Rape, sexual assault, or sexual violence occurs

Sexual contact is made 

Significant and specific threats of assault or sexual exposure continued and escalating pursuit by an individual or group

A major isolated incident is attempted/directed at a team member

Persistent sexual advances or noticeable pursuit from an individual or a group that is directed at a team member or multiple team members. Still able to be moderately avoided or deterred

A significant isolated incident is attempted/directed at a team member

Sexual advances that are easily avoided or deterred

Steps to Reduce Probability and Consequences

  1. Practice situational awareness (Color Codes for Situational Awareness) and communicate routinely with the other team members and the Field Leader
  2. Consider moving meetings or activities with unknown parties from private locations to public locations, preferably those with law enforcement officials in the vicinity
  3. Have an evaluation of the local medical facilities including their ability to handle sexual assault

Applicable Corporate Policies

Crisis Resolution Protocol

Credible Threat

  • As soon as you are able, begin documenting all events. Eventually, move all documentation to the Tracking Log created by Reliant and shared with you for this incident. Label and gathering information, Label as CONFIDENTIAL and secure all documents from public view when not in use
  • Determine the location and status of all personnel
  • If applicable, call the local authorities (The Smart Traveler Enrollment Program (STEP) app has local "911" numbers you can call- See Helpful International Risk Management Resources)
  • Contact Reliant to report the incident: Crisis Reporting for International IncidentEstablish initial contact with the Crisis Manager using the International Crisis Hotline
  • With an escort, immediately relocate to a secure location and/or Evacuate depending on the threat
  • Reliant will reach out to receive more details and complete an Initial Crisis Reportfor their internal crisis report. Eventually, Reliant will share a Tracking Log with you to continue to document details communication tracking log that will also serve as a way to communicate new updates with all parties involvedfor team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
  • All non-threatened personnel Shelter in Place in a team facility and confer with the CMT ICMT for instructions

Rape or Sexual Assault Occurs


  • Secure the immediate safety of the victim and provide necessary medical care
  • As soon as you are able, begin documenting all events. Eventually, move all documentation to the Tracking Log created by Reliant and shared with you in the one-drive team crisis management plan folder. The Tracking log will allow you to continue to document details and will also serve as a way to communicate those new updates to all parties involved. If you have documented anything on paper, label it and gathering information, Label as CONFIDENTIAL and secure all documents from public view when not in use
  • Establish initial contact with the Crisis Manager using the International Crisis HotlineContact Reliant to report the incident: Crisis Reporting for International Incident
  • Immediately relocate to a secure location for evaluation
  • All non-threatened personnel lockdown in a team facility and confer with the CMT ICMT for instructions
  • Specifically recommend to the victim that the incident be reported to local authorities, if wise and possible in the local context
    • If the victim agrees, confidentially contact local law enforcement, if possible, taking any possible steps to protect the victim’s identity. (The Smart Traveler Enrollment Program (STEP) app has local "911" numbers you can call- See Helpful International Risk Management Resources)
    • If the victim refuses, respect their wishes, and make specific note of the refusal and the reasons behind the decision
  • Specifically, recommend a medical examination for the victim for physical trauma and infectious disease
    • If the victim agrees, proceed to the nearest appropriate medical facility for an examination at the company’s expenseexamination following the team member's predetermined Evaluation of Local Hospitals and Health Facilities
    • If the victim refusesdeclines, respect their wishes, and make specific note of the refusal and the reasons behind the decision
  • Reliant will reach out to receive more details and complete an initial Crisis Reportfor their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
  • Arrange for timely, ongoing International Crisis Counseling
  • If necessary activate a medical emergency Evacuation (Contact applicable Reliant insurance providers for assistance)
  • Submit all medical costs incurred on their behalf to the insurance company for reimbursement (or ask Reliant to do this on their behalf)
  • Follow all CMT ICMT directions and recommendations