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Note

Please do not send your requests to member services or directly to Aetna. All requests should come through employment services. 

Please allow up to to 2 weeks for these requests to be processed.

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At times you may need to request a Verification of Coverage or Foreign Insurance Certificate for travel to foreign countries or to provide to embassies upon entry. 

A Verification of Coverage can provide proof of coverage for the following:

  • Insurance with your effective date
  • Dependent coverage with the effective date
  • Inpatient hospitalization 
  • Outpatient care 
  • Maternity care 
  • Prescription drug 
  • Medical evacuation 
  • Repatriation of remains

Verification of Coverage or Verification of Benefits

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UI Steps
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UI Step

Determine what kind of verification letter you are wanting to request.


UI Step

Email your request to benefits@reliant.org.

You can send one request for your whole team, but make sure to list out each worker's name within the request.

Also, make sure to include the country where you are going.

  • Name - Country


UI Step

The benefits team will then process your request and send it to our representative at Aetna. 


UI Step

Once the benefits team receives the certificate from Aetna, they will send it to your Reliant e-mail address.


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Below is an example of a Verification of Coverage Certificate

View file
name2024 VOC Example

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.pdf
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Questions? Contact:

Jennifer Greening

Benefits Coordinator

Profile picture
Usertonya.bartels@reliant.org

Tonya Bartels

Employment and Benefits Specialist

Email: 

tonya
bartels@reliant