For assistance, problems or questions, please email us.
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Please do not send your requests to member services or directly to Aetna. All requests should come through employment services. Please allow up to to 2 weeks for these requests to be processed. |
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At times you may need to request a Verification of Coverage or Foreign Insurance Certificate for travel to foreign countries or to provide to embassies upon entry.
A Verification of Coverage can provide proof of coverage for the following:
- Insurance with your effective date
- Dependent coverage with the effective date
- Inpatient hospitalization
- Outpatient care
- Maternity care
- Prescription drug
- Medical evacuation
- Repatriation of remains
Verification of Coverage or Verification of Benefits
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Below is an example of a Verification of Coverage Certificate
Please note: A request can be made to Aetna for the Customer Name not to say "Reliant Mission" if needed. Feel free to include that in your email request for the Verification of Coverage.
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Questions? Contact:
Jennifer GreeningBenefits Coordinator |
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Tonya Bartels
Employment and Benefits SpecialistEmail: |
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