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It is Reliant’s policy that all overseas international teams have two different forms of communication available at all times in case of a crisis event. All team members are encouraged to have three different forms of communication available among the team, but are only required to have two available at all times.

The different forms of communication should not operate based on the same system.  For example, having two forms of communication that use cell towers would be improper in the event that cell towers are disabled by the crisis. Reliant will suggest communication devices and will encourage team members to add the expense to their support goals (ministry budgets). Team members are required to maintain the devices and have them accessible in case of a crisis event. If team members cannot establish contact with the International Crisis Management Team during a crisis, they should contact the nearest US Embassy or Consulate for direction and assistance.

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In an emergency situation, communication needs to be quick and clear. Specifically, if communication systems are unreliable, there is a benefit to being able to communicate information and directions with the least amount of language possible.  .  Teams should contact the Reliant International Crisis Hotline or use their approved team group chat app to contact Reliant to report a crisis situation. 

Location tracking devices, such as Garmin InReach devices, are required for all teams traveling to remote locations or to areas without a reliable cell signals (unless restricted by local ordinances). Tracking devices are recommended to be “on” even if not “tracking” at all times while traveling overseas. When at a team meeting space, office, or team member's residence officially, the devices may be powered down, though in the interest of safety it is best to always have the device powered on so long as you can monitor its battery life.

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