What I Do

• Provide informational support and financial analysis with resident support raising goals
• Internally process and communicate employment information

I Can Help You

• See your support raising progress and trajectory
• Answer and help determine the current financial standing of the account you are responsible for 

What I Do

• First point of contact for your ministry or church
• Work with new staff to set up employment and support them throughout their time with Reliant.
• Help answer or point staff in the right direction with any questions they might have.

I Can Help You

• With any employment questions, Reliant account questions, donor questions, etc.

What I Do

I Can Help You

What I Do

• Lead & shape all training strategy and content development, ensuring alignment with organizational goals and learner needs.
• Oversee the full lifecycle of MTD coaching, from process design to coach development and quality assurance.
• Provide strategic guidance and structure for long-term support raisers, equipping them with sustainable tools, encouragement, and pathways for success.

I Can Help You

• Engage with Program Leads to identify and resolve key issues in training, assessment, MTD health, and product development, ensuring alignment with Reliant’s strategic goals.

What I Do

• Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
• Work with Church and Program leaders to create and facilitate programs
• Engage with new potential partners on what it might look like to partner

I Can Help You

• If you're a church/ministry leader thinking about partnering with Reliant
• To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader

What I Do

• Lead & shape all training strategy and content development, ensuring alignment with organizational goals and learner needs.
• Oversee the full lifecycle of MTD coaching, from process design to coach development and quality assurance.
• Provide strategic guidance and structure for long-term support raisers, equipping them with sustainable tools, encouragement, and pathways for success.

I Can Help You

• Engage with Program Leads to identify and resolve key issues in training, assessment, MTD health, and product development, ensuring alignment with Reliant’s strategic goals.
  
  

What I Do

• Build relationships across the world for the sake of making more ministry happen.
• Help new partners learn about and then connect with Reliant!

I Can Help You

• Help you understand more about Reliant, what it might look like to partner together.

What I Do

• Recruit, train, and work with all coaches across reliant
• Internally process and communicate employment information

I Can Help You

• See your support raising progress and trajectory
• With any coaching related questions or concerns

What I Do

• Communicate with those who have an interest in partnering with Reliant
• Networking and Building Bridges for Reliant partnerships
• Assist in being a trainer (New Staff Training, and College)

I Can Help You

• General information about Reliant
• Understanding what partnering with Reliant looks like
• Raise support! (If you are assigned to me for coaching)

What I Do

• Provide support to Reliant's program teams, including assistance with assessment, training, short-term mission trips, MTD analysis and other varying projects
• Provide support to other members of the Program Support Team

I Can Help You

• With questions about training and assessment
• With questions about short-term mission trips

What I Do

• Individual MTD coaching.
• Group coaching cohorts for seasoned field staff who need a quick boost to their MTD. 

I Can Help You

• Raise support within a cohort of your peers. 
• Reach your support goals in a timely manner. 
• Learn how to cultivate and steward higher-capacity donors. 

What I Do

• Help plan Ministry Team Development training events for new International field staff
• Provide ongoing MTD coaching for International field workers

I Can Help You

• With questions about the MTD process, your particular MTD situation, or ongoing coaching needs

What I Do

• Help plan Ministry Team Development training events for new International field staff
Provide ongoing MTD coaching for International field workers
• Assist in New Staff Trainings
• field staff Support and Care for College Program Team
• Coordinate Sabbaticals for College Program Team
• MTD Coaching

I Can Help You

With questions about the MTD process, your particular MTD situation, or ongoing coaching needs
• If you need someone to discuss various vocational and life transitions
• If you need encouragement and accountability during the support raising process
• If you want to discuss the possibility of taking a sabbatical

What I Do

• Internal & External Communications
• Social Media Management
• Assist with Marketing & Recruitment

I Can Help You

• Answer questions regarding communications you receive from Reliant
• Learn more about Reliant and how we can come alongside you and your ministry

What I Do

• Perform monthly payroll processes
• Oversee other payroll functions such as taxes and 401K

I Can Help You

• If you have a question about your paystub

What I Do

• Oversee Reliant's Accountable Reimbursement Plan for all field staff

I Can Help You

• Help with unusual ministry expense requests
• Understand why a reimbursement was rejected
• Obtain a expense advance

What I Do

• Process submitted reimbursements
• Process payroll tax withholding payments

I Can Help You

• Track a reimbursement
• Get clarity about Reliant's reimbursement policies
• Fill out a new tax form when you move or have a life change

What I Do

I Can Help You

What I Do

• Provide oversight and support to the benefits and employment, and Central processing team
• As apart of the HR Team, I work with leadership here at Reliant to create and implement efficient and supportive processes to meet the employment and benefits needs for our staff

I Can Help You

• My Team are the ones you will engage with, but I am here for escalated issues and advocacy with our insurance providers
• By researching and assisting with complex insurance situations

What I Do

• Manage and guide processing, systems, and administration needed for Employment at Reliant Mission.

I Can Help You

• Answering questions about employment, new hire paperwork and employment changes
• Answering questions about the commissioning and ordination processes and procedures 
• Process employee's exit from Reliant

What I Do

• Process benefits for new and current employees

I Can Help You

• Enroll or change your insurance coverages or plans
• Understand the different benefits options and how they apply to you
• Make changes to your coverage when you experience major life events
• Make sure you and all your dependents are covered

What I Do

• Prepare financial statements 
• Prepare Audit documentation
• Accounting functions across all of Reliant's operations

I Can Help You

• Answer escalated questions about Fund balances for departments

What I Do

• Daily accounting functions
• Grant/project fundraising
• Accounts payable

I Can Help You

• I help staff best by supporting Central Staff Accountants pay the bills & help keep accounting running.

What I Do

• Accounts Payable - receive, process, and manage invoices for payment
• Financial Planning and Analysis - collect, organize, analyze, and report monthly Program Team data in monthly dashboard (revenue, admin fees, and other MTD health-related data)

I Can Help You

• Pay a vendor or answer questions about payments
• Assign a FD # to new field staff
• Develop systems to collect, organize, and analyze data, especially spreadsheets

What I Do

• Provide vision and oversight for gift processing and donor relations at Reliant
• Ensure top-notch communication with all Reliant donors
• Ensure best practices are followed in all areas of handling and receipting gifts

I Can Help You

• I can assist with escalated donor and field staff needs, providing care and specialized solutions

 What I Do

• Answers donor and field staff phone calls and e-mails. Helps donors with basic website issues. 
• Assist with processing donor gifts received through the mail.

I Can Help You

• Fix a gift that looks wrong on Toolbox or online giving
• Correct a discredited gift
• Update donor information and giving

 What I Do

• Oversee the daily operations and training of team members of the Gift Services Department. 

I Can Help You

• Answer questions on the types and process of giving donations. 
• Update donor information and giving, as well as correct discredited gifts. 

 What I Do

• Process donations for field staff.

I Can Help You

• Answer questions on the types and process of giving donations.
• Update donor information and giving, as well as correct discredited gifts. 

 What I Do

• Process donations for field staff.

I Can Help You

• Answer questions on the types and process of giving donations.
• Update donor information and giving, as well as correct discredited gifts. 

What I Do

• Oversee the Central payroll
• Central life-cycle care (onboarding through exit process)

I Can Help You

• With insurance for Central employees
• With employee HR related issues and concerns

What I Do

• Provide administrative support to the President/CEO and CFO

I Can Help You

• If you would like to set up an appointment with Tom Mauriello or James Kaufman

What I Do

• Develops and maintains Reliant's applications, services, websites and more.

I Can Help You 

• I help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You 

• I help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You

• I help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You

• I help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

•  I maintain Reliant's servers and network as well as maintain and troubleshoot the office staff's computing needs.

I Can Help You

• Sorry! Unfortunately, I can’t help you with your local computer problems

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You

• I help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.