Welcome to Solomon!

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For assistance, problems or questions, please email us.

solomon@reliant.org

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YOUR LIAISONS

"We're your first point of contact! And would love to help with any questions you may have. Please reach out."

CollegiateCollege

U.S. Churches & Ministries

Internships & Residencies

International 

Donors

Kathy Zellinger

kathy.zellinger@reliant.org

407-502-0995


Becca Isaak

becca.isaak@reliant.org

407-743-0076


Leanne Strickland

leanne.strickland @reliant.org

689-206-0185

Adrienne Lansing

adrienne.lansing@reliant.org

407-801-8397

Natalia Perez

natalia.perez@reliant.org

407-789-2081





 

Full Central Teams

For more information on all Central workers and how they can help, jump straight to the appropriate Team below.

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General Email Addresses

We have lots of different topical or Team email addresses that may be of help.  Check here to find the one you need!

 

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titleGeneral Email Addresses


Reimbursementsreimbursements@reliant.org
Medical and Dental Insurancesbenefits@reliant.org
MTD Coaching Resourcesmtd@reliant.org
MTD Account balance

payroll@reliant.org

Gift Donor Services

giftdonor.services@reliant.org

Payroll and Taxes

payroll@reliant.org

401K403B

401K@reliant403B@reliant.org

Project Fundraising & Grantsprojectfundraising@reliant.org
New field staff Recruitingfundraising@reliant.org
MTD Training
(New Staff Training and intern trainings) 		training@reliant.org
field staff Field Staff Application & Assessmentgo@reliant.org
International field staff Needsinternational@reliant.org

Reliant administered eventsAdministered Events

(ex. Leadership Training/Collegiate Conference)

register@reliant.org
Hourly Staff Time Card Summary Forms

timecards@reliant.org

Prayer Letters (we love to read them!)content@reliant.org
Technology helphelpdesk@reliant.org
Communications and Design helpcommunications@reliant.org
Solomon questionssolomon@reliant.org


 

Note

Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. 

This email is managed by Julie Thomas, the HR Director. You can also reach her directly by phone at 407-490-0141. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) You can also make anonymous reports of misconduct or policy violations via the Employee Reporting Hotline. 


Info

If you or your donor have general questions, you can refer to the robust help page on our website .





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Central Office

General contact information



Phone

Main Office Line: 407-671-9700  |   Donor Line:  877-614-4600 

Email

info@reliant.org

Fax

844-395-8886

Address

11002 Lake Hart Dr. Ste 100
Orlando, FL 32832-7106


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MultiExcerptNameCentral Team

Central Leadership Team 

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Tom Mauriello

President & CEO

tom.mauriello@reliant.org 

407-671-9700

What I Do

  • Make sure we are meeting our mission to serve field staff for the gospel

  • Oversee just about everything, directing our Managers and Directors

  • Report to our Board of Directors

I Can Help You
  • Connect Reliant with a new ministry director or church network that Reliant may be able to serve.
  • To further appeal a decision by other leadership, if needed.
  • Please contact my assistant (
sarah
swann@reliant

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James Kaufman

Chief Financial Officer

james.kaufman@reliant.org 

407-743-2265

What I Do
  • Support Reliant’s mission, vision, and strategy
  • Oversee Reliant Finance and governance
  • Support Reliant program teams through Finance-related services to field staff
I Can Help You
  • If you have questions about the Annual Ministry Report
  • If you have questions about the financial integrity or stewardship of Reliant 

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Matt Elkins

Director of Program Teams

matt.elkins@reliant.org

407-545-5281

What I Do
  • Oversee the work and ministry of Reliant's Program Teams
  • Ensure the Program Teams are providing tailored resources and direct service to Reliant's church ministry partners and field staff
  • Provide leadership for Reliant's Training, Assessment, Recruiting, and MTD Health and Coaching Teams 
I Can Help You
  • Answer questions about Reliant's mission and vision in church/ministry partnership and field staff mobilization
  • Provide insight on the philosophies Reliant uses for support raising training, coaching
  • Explore ways Reliant can serve and partner with new churches or ministries 
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Crystal Wadin

HR Director

crystal.wadin@reliant.org

407-490-0141

What I Do
  • Oversee Reliant's HR Program
  • Maintain HR policies, procedures, and training 
  • Support Reliant Program Teams in HR-related issues
I Can Help You
  • Answer questions about HR policies or training
  • Navigate employee relations issues/concerns (along with Program Team Lead)

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Kerry Housley

Director of Operations

kerry.housley@reliant.org

407-801-8612

What I Do
  • Oversee the implementation of our mission to serve partners, field staff, and donors
  • Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
  • Ensure our Central teams, processes, and operations are working efficiently
I Can Help You
  • Answer questions about the way our organization and our Central teams operate

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Dave Meldrum-Green, CPA

Director of Organizational Affairs & Treasurer

dave.meldrum-green@reliant.org

407-459-7496

What I Do
  • Oversee Reliant's ministry grant program
  • Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee
  • Work with Capin Crouse on our annual audit
  • Review our monthly financial reporting
  • Perform our annual health and dental insurance renewals & all corporate, property, liability and overseas insurances
  • Address legal and liability questions and issues, work to help set policy for Reliant.
I Can Help You
  • If you have questions about the Annual Ministry Report
  • You want to know more about the Board of Directors
  • If you have a legal or policy question
  • If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project

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Barb Seckler

Director of Finance Teams

barb.seckler@reliant.org

407-270-1318

What I Do
  • Oversee The Payroll, Reimbursements, Accounting, and Gift Services teams which we collectively call the Finance teams.
  • File taxes and official tax documents such as W2s 
  • Serve on the
401K
  • 403(b)9 fudiciary committee
I Can Help You
  • Research escalated tax, payroll,
401K
  • 403(b)9, or account balance questions
  • Provide resources and consultation on your tax situation as a minister  
  • Obtain a copy of a previous year W2
Collegiate


College Team 

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Mike Swann

Program Director

mike.swann@reliant.org

407-545-5453

What I Do
  • Oversee the
Collegiate
  • College Program Team
I Can Help You
  • Assessment, hiring, compensation, and evaluations of
Collegiate
  • College Program Team (PT) field staff
  • MTD Coaching, Training, and performance for
Collegiate
  • College PT
  • field staff care and crisis for
Collegiate
  • College PT

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Kathy Zellinger

Program Liaison

kathy.zellinger@reliant.org

kz@reliant.org

407-502-0995



What I Do

  • Un-official "mom" of the

Collegiate

  • College Program Team. I am the first point of contact for

Collegiate

  • College field staff and interns, giving "help desk answers", collecting prayer requests, giving care for field staff, and helping them know their next steps and who to talk to in the Central Team for all their needs.

I Can Help You

  • If you don't know who to call!

  • With any employment questions, Reliant account questions, donor questions, etc.

  • Set your sponsor or sending church

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Chad Frank

MTD Health Lead

chad.frank@reliant.org

330-221-8003

What I Do
  • Monitor MTD health for released college-based churches and field staff
  • Assist in meeting the needs and answering the questions of college-based MTD coaches
  • Provide training and continuing education for college-based churches and MTD coaches 
I Can Help You
  • With your overall MTD strategy as a church or field staff
  • Answer questions about your MTD Health Score and Fundraising Status
  • Get connected with resources to help you obtain or maintain MTD health
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Matthew McClure

Collegiate Training Support

matthew.mcclure@reliant

Caleb Hayworth

Systems Administrator

caleb.hayworth@reliant.org

407-

440

917-

9719

3203

What I Do
  • MTD Coaching
  • Communicate with those who have an interest in partnering with Reliant
  • Networking and Building Bridges for Reliant partnerships
    • Create and maintain support and care structures for College field staff
    • Manage projects and provide oversight of implementation of new processes within the College Program
    • Assist in overseeing & tracking College applicants moving through the Assessment Hub toward a hiring decision/training
    Assist in being a trainer (New Staff Training, and Collegiate)
    I Can Help You
    • General information about Reliant
    • Understanding what partnering with Reliant looks like
      • Raise support! (If you are assigned to me for coaching)

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      • If you have questions about the College Systems

      Image Added

      Russell Dietrich

      Program Administrator

      russell.dietrich@reliant

      Caleb Hayworth

      Systems Administrator

      c aleb.hayworth@reliant

      .org

      407-

      917

      743-

      3203If you have questions about the Collegiate Systems

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      Russell Dietrich

      Program Administrator

      russell.dietrich@reliant.org

      407-743-0759‬

      What I Do
    • Assist in New Staff Trainings
    • field staff Support and Care for Collegiate Program Team
    • Coordinate Sabbaticals for Collegiate Program Team

      • 0759‬

      What I Do
      • Create and maintain support and care structures for Collegiate field staff
      • Manage projects and provide oversight of implementation of new processes within the Collegiate Program
      • Assist in overseeing & tracking Collegiate applicants moving through the Assessment Hub toward a hiring decision/training
      I Can Help You
      • Assist in New Staff Trainings
      • field staff Support and Care for College Program Team
      • Coordinate Sabbaticals for College Program Team
      • MTD Coaching
      I Can Help You
      • If you need someone to discuss various vocational and life transitions
      • If you need encouragement and accountability during the support raising process
      • If you want to discuss the possibility of taking a sabbatical


      U.S. Churches & Ministries Team

      Image Modified

      CJ White

      Program Manager

      cj.white@reliant.org

      903-445-9628

      What I Do
      • Oversee US Churches and Ministries Program
      I Can Help You
      • Set up a New Partnership between your ministry and Reliant
      • Guide a ministry, team, or field staff that you are supervising
      • Navigate special circumstances related to any US Church or ministry
      • With any questions, support, or MTD coaching for US field staff

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      Liz Svajda

      Program Administrator

      liz.svajda@reliant.org

      407-490-0241

      What I Do
      • Develop systems and structures to care for and support local churches, church planters, pastors, field staff, and ministries within the US Program 
      • Internally process and communicate employment information
      • Assist in overseeing & tracking US applicants moving through the assessment process toward a hiring decision/training
      • Oversee MTD Coaching & Health for US Program Team
      I Can Help You
      • With any questions about MTD coaching, the application process, employment onboarding, and/or partnership questions.

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      Becca Isaak

      Program Liaison

      becca.isaak@reliant.org 

      407-743-0076

      What I Do
      • Serve as the first point of contact for our US Churches and Ministries. 
      • Work with new U.S. based field staff to set up employment and support them throughout their time with Reliant. 
      • Help answer or point U.S. field staff in the right direction with any questions they might have.
      I Can Help You
      • With any employment questions, Reliant account questions, donor questions, etc.

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      Ryan Kozey

      Systems and Program Developer

      ryan.kozey@reliant.org

      407-635-1087

      What I Do
      • Serve as a system and process developer for U.S. based field staff
      • Increase partnership opportunities with U.S. based ministries in need of Reliant support offerings
      • Provide strategic support for the U.S. Program Team
      I Can Help You
      • Set up a New Partnership between your ministry and Reliant
      • Network/collaborate with other organizations domestically where mission, vision, purpose, & geography might have alignment
      • With any questions, support, or MTD coaching for U.S. field staff
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      Demeko Bivens 

      Lead Trainer

      demeko.bivens@reliant.org 



      What I Do

      • I train individuals doing ministry team development with US churches and ministry teams. 

      • I make trainings fun and engaging. 

      I Can Help You
      • Learn how to do ministry team development so you can do what God has called you to do. 


      International Team

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      Mike Easton

      Program Manager

      mike.easton@reliant.org

      (407) 270-1922‬

      What I Do
      • Lead Reliant International towards new vision & initiatives that will serve sending churches, field staff, and partners.
      • Lead the international team to serve our partners proactively.
      I Can Help You
      • With questions about joining Reliant International as a sending church, new field staff or overseas partner.
      • Helping field staff connect with their sending church.

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      Julie Thompson

      Program Administrator

      julie.thompson@reliant.org 

      407-487-4054

      What I Do
      • Connect with field staff and partners during special transitions or circumstances.
      • Help lead the International Team on projects and processes
      I Can Help You
      • Find the information and resources you need as a Cross-Cultural field staff

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      Adrienne Lansing

      Senior Program Liaison

      adrienne.lansing@reliant.org 

      407-801-8397

      What I Do
      • Serve our International field staff as the first point of contact for any questions related to their employment with Reliant.
      • Work with International field staff during their initial launch to the field and other important transitions.
      I Can Help You
      • With any question! If I don't know the answer, I'll find it for you
      .

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      Meredith Evans

      International MTD Coordinator

      meredith.evans@reliant
      • .
      org
      What I Do
      • Help plan Ministry Team Development training events for new International field staff
      • Provide ongoing MTD coaching for International field workers
      I Can Help You
      With questions about the MTD process, your particular MTD situation, or ongoing coaching needs


      Internships & Residencies Team

      oshua

      Image Modified

      Joshua Dull

      Residency & Internship Program Manager

      j

      Joshua.dull@reliant.org

      407-502-0326

      What I Do
      • Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
      • Work with Church and Program leaders to create and facilitate programs
      • Engage with new potential partners on what it might look like to partner
      I Can Help You
      • If you're a church/ministry leader thinking about partnering with Reliant
      • To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader

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      Beka Page

      Systems Administrator

      beka.page@reliant.org

      407-743-1584

      What I Do
      • Provide informational support and financial analysis with resident support raising goals
      • Internally process and communicate employment information
      I Can Help You
      • See your support raising progress and trajectory
      • Answer and help determine the current financial standing of the account you are responsible for 

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      Leanne Strickland

      Residency & Internship Liaison

      leanne.strickland@reliant.org

      689-206-0185

      What I Do
      • First point of contact for your ministry or church
      • Work with new staff to set up employment and support them throughout their time with Reliant.
      • Help answer or point staff in the right direction with any questions they might have.
      I Can Help You
      • With any employment questions, Reliant account questions, donor questions, etc.

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      Beka Cashmer

      Systems Administrator

      beka.cashmer@reliant


      Program Support Team

       Image Added 

      Jenni Saniuk

      Program Support Team Manager

      Jenni.saniuk@reliant.org

      407

      214-

      743

      244-

      1584

      6601

      What I Do
      • Provide
      informational support and financial analysis with resident support raising goals
      • leadership for the members of the program support teams
      • Provide direction and oversight for the functions of each program support team
      • Work with Program Team Leaders to foster a healthy environment for collaboration between support teams and programs teams
      Internally process and communicate employment information
      I Can Help You
      • See your support raising progress and trajectory
      • Answer and help determine the current financial standing of the account you are responsible for 

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        Karl Koemmpel

        Residencies Coaching Administrator

        karl.koemmpel@reliant.org

        360-620-9406

        What I Do
        • Serve coaches connected to the Fixed Term Team
        • Internally process and communicate employment information
        I Can Help You
        • See your support raising progress and trajectory
        • With any coaching related questions or concerns

        Program Support Team

        • Connect with Program Leads about specific problems involving training, assessment, MTD health, and product development within Reliant's structures

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        Jon Crawford

        Product Development and Recruiting Specialist 

        jon.crawford@reliant.org

        407-270-2068

        What I Do
        • Build relationships across the world for the sake of making more ministry happen.
        • Help new partners learn about and then connect with Reliant!
        I Can Help You
        • Help you understand more about Reliant, what it might look like to partner together.

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        Karl Koemmpel

        Lead Coaching Administrator

        karl.koemmpel@reliant.org

        360-620-9406

        What I Do
        • Recruit, train, and work with all coaches across reliant
        • Internally process and communicate employment information
        I Can Help You
        • See your support raising progress and trajectory
        • With any coaching related questions or concerns

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        Matthew McClure

        MTD Strategy & Content Administrator

        matthew.mcclure@reliant.org

        407-440-9719

        What I Do
        • Communicate with those who have an interest in partnering with Reliant
        • Networking and Building Bridges for Reliant partnerships
        • Assist in being a trainer (New Staff Training, and College)
        I Can Help You
        • General information about Reliant
        • Understanding what partnering with Reliant looks like
        • Raise support! (If you are assigned to me for coaching)

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        Janelle Wygant

        MTD Logistics Administrator

        janelle.wygant@reliant.org

        407-236-1120

        What I Do
        • Provide support to Reliant's program teams, including assistance with assessment, training, short-term mission trips, MTD analysis and other varying projects
        • Provide support to other members of the Program Support Team
        I Can Help You
        • With questions about training and assessment
        • With questions about short-term mission trips

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        Jenni Saniuk

        Program Support Team Manager

        Jenni.saniuk@reliant.org

        214-244-6601

        What I Do
        • Provide leadership for the members of the program support teams
        • Provide direction and oversight for the functions of each program support team
        • Work with Program Team Leaders to foster a healthy environment for collaboration between support teams and programs teams
        I Can Help You
        Connect with Program Leads about specific problems involving training, assessment, MTD health, and product development within Reliant's structures

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        Hannah De Oliveira

        Events Administrator

        hannah.deoliveira@reliant.org

        407-490-0425

        What I Do
        • Oversee the logistics, planning, and implementation of Reliant's MTD Trainings, Mission Trips, and Events. 
        I Can Help You
        • Register or pay for a Reliant event
        • Answer questions about MTD trainings
        • Help you set up a Reliant Mission Trip

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        Jon Crawford

        Product Development and Recruiting Specialist 

        jon.crawford@reliant.org

        404-402-7815

        What I Do
        • Develop our products towards their best to serve all who partner with Reliant.
        • Help new partners learn about and then connect with Reliant!
        I Can Help You
      • Help you understand more about Reliant, what it might look like to partner, and then connect you with the right folks!
      • Resource you towards building and imagining within LEARN.
        • Guide you in creating great Breezy applications.

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        Keva Ambre

        MTD Health & Coaching Specialist

        Keva.Ambre@Reliant.org 

        407-545-3071

        What I Do
        • Individual MTD coaching.
        • Group coaching cohorts for seasoned field staff who need a quick boost to their MTD. 
        I Can Help You
        • Raise support within a cohort of your peers. 
        • Reach your support goals in a timely manner. 
        • Learn how to cultivate and steward higher-capacity donors. 
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        Amber Blais

        Communications Administrator

        amber.blais@reliant.org

        407-517-0199

        Meredith Evans

        MTD Health & Coaching Coordinator

        meredith.evans@reliant.org


        What I Do
        • Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.
          • Help plan Ministry Team Development training events for new International field staff
          • Provide ongoing MTD coaching for International field workers
          Communication pieces to our field staff and Central employees
          I Can Help
          You 
          You
          • With
          ordering materials on Chalk Line
        • With your profile and cover photo on your Reliant.org profile
        • Any Reliant branding questions
          • questions about the MTD process, your particular MTD situation, or ongoing coaching needs

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          Kristina Lilly

          Marketing & Communications Administrator

          kristina.lilly@reliant

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          Carly Erskine

          Support Team Coordinator

          carly.erskine@reliant

          .org

          407-

          236-1120
          What I Do
        • Provide support to Reliant's program teams, including assistance with assessment, training, short-term mission trips, MTD analysis and other varying projects

          • 440-0962

          What I Do
          • Internal & External Communications
          • Social Media Management
          • Assist with Marketing & Recruitment
          Provide support to other members of the Program Support Team
          I Can Help You
          • With questions about training and assessment
            • With questions about short-term mission trips
            • Answer questions regarding communications you receive from Reliant
            • Learn more about Reliant and how we can come alongside you and your ministry


            Payroll & Reimbursements

            Image Modified

            Sarah Swann

            Payroll

            Supervisor

            and Reimbursements Manager

            sarah.swann@reliant.org

            407-720-5481

            What I Do
            • Perform monthly payroll processes
            • Oversee other payroll functions such as taxes and 401K
            I Can Help You
            • If you have a question about your paystub

            Image Modified

            Clif Turner

            AP & Reimbursements Administrator

            clif.turner@reliant.org 

            407-743-2696

            What I Do
            • Oversee Reliant's Accountable Reimbursement Plan for all field field staff
            I Can Help You
            • Figure out if that weird ministry expense is reimbursable
            • Understand why a reimbursement was rejected
            • Obtain a salary advance

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            Liz Worthey

            Reimbursement Coordinator 

            liz.worthey@reliant.org

            407-986-5530


            What I Do
            • Process submitted reimbursements
            • Process payroll tax withholding payments
            I Can Help You
            • Track a reimbursement
            • Get clarity about Reliant's reimbursement policies
            • Fill out a new tax form when you move or have a life change

            Image Modified

            Bethany Hutchison

            Payroll Coordinator

             

            What I Do
            I Can Help You


            Human Resources

            Image Modified

            Tonya Bartels

            Employment and Benefits

            HR Manager

            tonya.bartels@reliant.org

            407-574-5165

            What I Do
            • Provide oversight and support to the benefits and employment, and Central processing team
            • As apart of the HR Team, I work with leadership here at Reliant to create and implement efficient and supportive processes to meet the employment and benefits needs for our staff
            I Can Help You
            • My Team are the ones you will engage with, but I am here for escalated issues and advocacy with our insurance providers
            • By researching and assisting with complex insurance situations

            Image Modified

            Kaitlin Hughes

            Employment and Benefits Coordinator

            HR Specialist

            kaitlin.hughes@reliant.org

            407-502-0813

            What I Do
              Process employment and life insurance benefits for new and current employees

              • Manage and guide processing, systems, and administration needed for Employment at Reliant Mission.

              I Can Help You
                Employment
                • Answering questions about employment, new hire paperwork and employment changes
                Getting your support goals processed
                • Answering questions about the commissioning and ordination processes and procedures 

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                Kristina Lilly

                HR Coordinator

                kristina.lilly@reliant
                • Process employee's exit from Reliant

                Image Added

                Abby Afflu

                Benefits Coordinator

                abby.afflu@reliant.org

                407-

                440

                236-

                0962

                1120

                What I Do
                  Assignment and tracking of required education
                  • Process benefits for new and
                  existing staff
                • Maintain policies and procedures related to HR standards and compliance
                  • I Can Help You
                  • Answer questions about HR policies or training

                  Image Removed

                  • current employees
                  I Can Help You
                  • Enroll or change your insurance coverages or plans
                  • Understand the different benefits options and how they apply to you
                  • Make changes to your coverage when you experience major life events
                  • Make sure you and all your dependents are covered


                  Image Added


                  Tracy Thatcher

                  HR Coordinator 

                  tracy.thatcher@reliant.org

                  Jennifer Greening

                  Benefits Coordinator

                  jennifer.greening@reliant.org

                  407-630-5904


                  What I Do
                  • Process
                  benefits
                  • employment changes for new and current employees
                  I Can Help You
                • Enroll or change your insurance coverages or plans
                • Understand the different benefits options and how they apply to you
                • Make changes to your coverage when you experience major life events
                  • Make sure you and all your dependents are covered
                  • Review background checks
                  • Enroll new employees in Required Education
                  • Getting new hires processed including I-9 verifications 
                  • Getting employment changes and support goals processed


                  Accounting

                  Image Modified

                  Miriam Torres

                  Senior Accountant

                  miriam.torres@reliant.org

                  407-789 2167

                  What I Do
                  • Prepare financial statements 
                  • Prepare Audit documentation
                  • Accounting functions across all of Reliant's operations
                  I Can Help You
                  • Answer escalated questions about Fund balances for departments

                  Image Modified

                  Laurel Erskine

                  Accounting Generalist

                  ap@reliant

                  accounting@reliant.org



                  What I Do
                  • Daily accounting functions
                  • Grant/project fundraising
                  • Accounts payable
                  I Can Help You
                  • I help
                  field
                  • staff best by supporting Central Staff Accountants pay the bills
                  and
                  • & help keep accounting running.

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                  Jenna Clemens

                  Accounting Analyst

                  jenna.clemens@reliant.org
                  ap@reliant.org 

                  703

                  407-

                  966

                  743-

                  0130

                  2656

                  What I Do
                  • Accounts Payable - receive, process, and manage invoices for payment
                  • Financial Planning and Analysis - collect, organize, analyze, and report monthly Program Team data in monthly dashboard (revenue, admin fees, and other MTD health-related data)
                  I Can Help You
                  • Pay a vendor or answer questions about payments
                  • Assign a FD # to new field staff
                  • Develop systems to collect, organize, and analyze data, especially spreadsheets
                  Gift


                  Donor Services

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                  Danielle Martin

                  Donor Processing Manager

                  danielle.martin@reliant.org

                  407-487-4204

                  What I Do
                  • Provide vision and oversight for gift processing and donor relations at Reliant
                  • Ensure top-notch communication with all Reliant donors
                  • Ensure best practices are followed in all areas of handling and receipting gifts
                  I Can Help You
                  • I can assist with escalated donor and field staff needs, providing care and specialized solutions

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                  Natalia Perez

                  Donor Liaison

                  natalia.perez@reliant.org

                  407-789-2081

                   What I Do
                  • Answers donor and field staff phone calls and e-mails. Helps donors with basic website issues. 
                  • Assist with processing donor gifts received through the mail.
                  I Can Help You
                  • Fix a gift that looks wrong on Toolbox or online giving
                  • Correct a discredited gift
                  • Update donor information and giving

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                  Dezirae Noriega

                  Gift

                  Donor Services Administrator

                  dezirae.noriega@reliant.org

                  407-789-2080

                   What I Do
                  • Oversee the daily operations and training of team members of the Gift Services Department. 
                  I Can Help You
                  • Answer questions on the types and process of giving donations. 
                  • Update donor information and giving, as well as correct discredited gifts. 

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                  Cody Phipps

                  Gift

                  Donor Services Coordinator

                  cody.phipps@reliant.org

                  407-906-1086


                   What I Do
                  • Process donations for field staff.
                  I Can Help You
                  • Answer questions on the types and process of giving donations.
                  • Update donor information and giving, as well as correct discredited gifts. 


                  Central Operations


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                  Kelly Bapka

                  Office

                  HR

                  Administrator

                  Generalist

                  kelly.bapka@reliant.org

                  407-502-3304

                  What I Do
                  • Oversee the
                  office payroll
                  • Central payroll
                  • Central life-cycle care (onboarding through exit process)
                  I Can Help You
                  • With insurance for
                  office
                  • Central employees
                  • With
                  other office
                  • employee HR related issues and concerns

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                  Kristen Hill

                  Executive Assistant 

                  kristen.hill@reliant.org 


                  What I Do
                  • Provide administrative support to the President/CEO and CFO
                  I Can Help You
                  • If you would like to set up an appointment with Tom Mauriello or James Kaufman


                  Technology Services

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                  John Abassian

                  IT Director 

                  helpdesk@reliant.org 

                  What I Do
                  • Develops and maintains Reliant's applications, services, websites and more.
                  I Can Help You 
                  • I help field staff best when implementing new features and fixes.
                  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

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                  Ben Wilkinson

                  Principal Software Architect

                  helpdesk@reliant.org 

                  What I Do
                  • Develops and maintains Reliant's software applications, services, websites and more.
                  I Can Help You 
                  • I help field staff best when implementing new features and fixes.
                  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

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                  Reza Parnian

                  Senior Software Engineer

                  helpdesk@reliant.org

                  What I Do
                  • Develops and maintains Reliant's software applications, services, websites and more.
                  I Can Help You 
                  • I help field staff best when implementing new features and fixes.
                  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

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                  Will Lafferty

                  Software Support Administrator

                  helpdesk@reliant.org 

                  What I Do
                  • Develops and maintains Reliant's software applications, services, websites and more.
                  I Can Help You
                  • I help field staff best when implementing new features and fixes.
                  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

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                  Sarah Schulteis

                  Software Engineer

                  helpdesk@reliant.org 

                  What I Do
                  • Develops and maintains Reliant's software applications, services, websites and more.
                  I Can Help You
                  • I help field staff best when implementing new features and fixes.
                  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

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                  Bill Erskine

                  Network Administrator

                  bill.erskine@reliant.org

                  407-710-0722

                  What I Do
                  •  I maintain Reliant's servers and network as well as maintain and troubleshoot the office staff's computing needs.
                  I Can Help You
                  • Sorry! Unfortunately, I can’t help you with your local computer problems