For assistance, problems or questions, please email us.
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To Access your Claims Status:
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Claims may be delayed if they require additional review, translation, currency conversion, or if additional information is needed. |
Call Aetna Member Services' faith-based customer service team 24/7 at:
+1 855 829 9558 9558 (Toll-Free)
+1 813 775 0449 (Direct)
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If you have any problems or questions about submitting a claim, visit the FAQ section of the Health Hub or call a member of the Aetna team using the phone number on the back of your Member ID card (phone numbers are also listed below)
+1 855 829 9558 9558 (Toll Free)
+1 813 775 0449 (Direct)
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