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YOUR LIAISONS

"We're your first point of contact! And would love to help with any questions you may have. Please reach out."

Collegiate

U.S. Churches & Ministries

International

Internships & Residencies

International 

Donors

Kathy Zellinger 

kathy.zellinger@reliant.org

407-502-0995


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Image AddedGrace Crosby

Becca Isaak

gracebecca.crosby@reliantisaak@reliant.org

407-490743-02410076


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Kristine HildebrandLeanne Strickland

kristineleanne.hildebrand@reliantstrickland @reliant.org

407689-743206-15650185

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Carly ErskineAdrienne Lansing

carlyadrienne.erskine@reliantlansing@reliant.org

407-901801-08628397

Natalia Perez

natalia.perez@reliant.org

407-789-2081





 

Full Central Teams

For more information on all Central workers and how they can help, jump straight to the appropriate Team below.

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General Email Addresses

We have lots of different topical or Team email addresses that may be of help.  Check here to find the one you need!

 

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titleGeneral Email Addresses


Reimbursementsreimbursements@reliant.org
Medical and Dental Insurancesbenefits@reliant.org
MTD Coaching Resourcesmtd@reliant.org
MTD Account balance

payroll@reliant.org

Gift Services

gift.services@reliant.org

Payroll and Taxes

payroll@reliant.org

401K

401K@reliant.org

Project Fundraising & Grantsprojectfundraising@reliant.org
New Missionary field staff Recruitingfundraising@reliant.org
MTD Training
(New Staff Training and intern trainings) 
training@reliant.org
Missionary field staff Application & Assessmentgo@reliant.org
International Missionary field staff Needsinternational@reliant.org

Reliant administered events

(ex. Leadership Training/Collegiate Conference)

register@reliant.org
Hourly Staff Time Card Summary Forms

timecards@reliant.org

Prayer Letters (we love to read them!)content@reliant.org
Technology helphelpdesk@reliant.org
Communications and Design helpcommunications@reliant.org
Solomon questionssolomon@reliant.org


 

Note

Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. 

This email is managed by Julie Thomas, HR Compliance OfficerDirector. You can also reach her directly by phone at 407-490-0141. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) You can also make anonymous reports of misconduct or policy violations via the Employee Reporting Hotline


Info

If you or your donor have general questions, you can refer to the robust help page on our website .





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Central Office

General contact information


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Phone

Main Office Line: 407-671-9700    Donor Line:  877-614-4600 

Email

info@reliant.org

Fax

844-395-8886

Address

11002 Lake Hart Dr. Ste 100
Orlando, FL 32832-7106


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What I Do
  • Serve our international missionaries as the first point of contact
  • Work with new missionaries to set up employment
  • Track with international missionaries to support employment needs throughout their careers with Reliant
    Multiexcerpt
    MultiExcerptNameCentral Team

    Central Leadership Team 

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    Tom Mauriello

    Executive DirectorPresident & CEO

    tom.mauriello@reliant.org 

    407-671-9700

    What I Do
    • Make sure we are meeting our mission to serve missionaries field staff for the gospel

    • Oversee just about everything, directing our Managers and Directors

    • Report to our Board of Directors

    I Can Help You
    • Connect Reliant with a new ministry director or church network that Reliant may be able to serve.
    • To further appeal a decision by other leadership, if needed.
    • Please contact my assistant (sarah.swann@reliantswann@reliant.org) if you would like to schedule a meeting

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    James Kaufman

    Chief Financial Officer

    james.kaufman@reliant.org 

    Kerry Housley

    Director of Operations

    kerry.housley@reliant.org

    407-801743-86122265

    What I Do
    • Oversee the implementation of our mission to serve partners, missionaries, and donors
    • Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
    • Ensure our Central teams, processes, and operations are working efficiently

    I Can Help You
    • Answer If you have questions about the way our organization and our Central teams operateAnnual Ministry Report
    • If you have questions about the financial integrity or stewardship of Reliant 

    Matt Elkins

    Director of Program Teams

    matt.elkins@reliant.org

    407-545-5281

    What I Do
    • Oversee the work and ministry of Reliant's Program Teams
    • Ensure the Program Teams are providing tailored resources and direct service to Reliant's church ministry partners and missionariesfield staff
    • Provide leadership for Reliant's Training, Assessment, Recruiting, and MTD Health and Coaching Teams 
    I Can Help You
    • Answer questions about Reliant's mission and vision in church/ministry partnership and missionary field staff mobilization
    • Provide insight on the philosophies Reliant uses for support raising training, coaching
    • Explore ways Reliant can serve and partner with new churches or ministries 

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    Julie Thomas

    HR Director

    julie.thomas@reliant.org

    James Kaufman

    Chief Financial Officer

    james.kaufman@reliant.org 

    407-743490-22650141

    What I Do
    • X

    • I Can Help You
      • X
      • Oversee Reliant's HR Compliance Program
      • Maintain HR policies, procedures, and training related to compliance
      • Support Reliant Program Teams in HR-related issues
      I Can Help You
      • Answer questions about HR policies or training
      • Navigate employee relations issues/concerns (along with Program Team Lead)


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    Kerry Housley

    Director of Operations

    kerry.housley@reliant

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    Dave Meldrum-Green, CPA

    Director of Organizational Affairs & Treasurer

    dave.meldrum-green@reliant.org

    407-459801-74968612

    What I Do
    • Oversee Reliant's ministry grant program
    • Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee
    • Work with Capin Crouse on our annual audit
    • Review our monthly financial reporting
    • Perform our annual health and dental insurance renewals & all corporate, property, liability and overseas insurances
    • Address legal and liability questions and issues, work to help set policy for Reliant.
    I Can Help You
    • If you have questions about the Annual Ministry Report
    • You want to know more about the Board of Directors
    • If you have a legal or policy question
    • If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project
    • the implementation of our mission to serve partners, field staff, and donors
    • Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
    • Ensure our Central teams, processes, and operations are working efficiently
    I Can Help You
    • Answer questions about the way our organization and our Central teams operate


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    Dave Meldrum-Green, CPA

    Director of Organizational Affairs & Treasurer

    dave.meldrum-green@reliant.org

    407-459-7496

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    Julie Thomas

    HR Compliance Officer

    julie.thomas@reliant.org

    407-490-0141

    What I Do
    • Oversee Reliant's
    HR Compliance Program
  • Maintain HR policies, procedures, and training related to compliance
  • Support Reliant Program Teams in HR-related issues
    • ministry grant program
    • Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee
    • Work with Capin Crouse on our annual audit
    • Review our monthly financial reporting
    • Perform our annual health and dental insurance renewals & all corporate, property, liability and overseas insurances
    • Address legal and liability questions and issues, work to help set policy for Reliant.
    I Can Help You
      Answer
      • If you have questions about
      HR policies or trainingNavigate employee relations issues/concerns (along with Program Team Lead)
      • the Annual Ministry Report
      • You want to know more about the Board of Directors
      • If you have a legal or policy question
      • If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project

    Barb Seckler

    Director of Finance Teams

    barb.seckler@reliant.org

    407-270-1318

    What I Do
    • Oversee The Employment ServicesPayroll, Reimbursements, Accounting, and Gift Services teams which we collectively call the Finance teams.
    • File taxes and official tax documents such as W2s and 1095-CsW2s 
    • Serve on the 401K fudiciary committee
    I Can Help You
    • Research escalated tax, payroll, 401K, or account balance questions
    • Provide resources and consultation on your tax situation as a minister  
    • Obtain a copy of a previous year W2


    Collegiate Team 

    Mike Swann

    Program Director of Collegiate Program Team

    mike.swann@reliant.org

    407-545-5453

    What I Do
    • Oversee the Collegiate Program Team
    I Can Help You
    • Assessment, hiring, compensation, and evaluations of Collegiate Program Team (PT) missionariesfield staff
    • MTD Coaching, Training, and performance for Collegiate PT
    • Missionary field staff care and crisis for Collegiate PT


    Kathy Zellinger

    Collegiate Missionary Program Liaison

    kathy.zellinger@reliant.org

    kz@reliant.org

    407-502-0995



    What I Do
    • Un-official "mom" of the Collegiate Program Team. I am the first point of contact for Collegiate missionaries field staff and interns, giving "help desk answers", collecting prayer requests, giving care for missionariesfield staff, and helping them know their next steps and who to talk to in the Central Team for all their needs.

    I Can Help You
    • If you don't know who to call!

    • With any employment questions, Reliant account questions, donor questions, etc.

    • Set your sponsor or sending church


    Chad Frank

    Collegiate MTD Health Lead

    chad.frank@reliant.org

    330-221-8003

    What I Do
    • Monitor MTD health for released college-based churches and missionariesfield staff
    • Assist in meeting the needs and answering the questions of college-based MTD coaches
    • Provide training and continuing education for college-based churches and MTD coaches 
    I Can Help You
    • With your overall MTD strategy as a church or missionaryfield staff
    • Answer questions about your MTD Health Score and Fundraising Status
    • Get connected with resources to help you obtain or maintain MTD health

    Matthew McClure

    Collegiate Training Support

    matthew.mcclure@reliant.org

    407-440-9719

    What I Do
    • MTD Coaching
    • Communicate with those who have an interest in partnering with Reliant
    • Networking and Building Bridges for Reliant partnerships
    • Assist in being a trainer (New Staff Training, and Collegiate)
    I Can Help You
    • General information about Reliant
    • Understanding what partnering with Reliant looks like
    • Raise support! (If you are assigned to me for coaching)

    Caleb Hayworth

    Collegiate Processing and

    Systems Administrator

    c aleb.hayworth@reliant.org

    407-917-3203

    What I Do
    • Create and maintain support and care structures for Collegiate missionariesfield staff
    • Manage projects and provide oversight of implementation of new processes within the Collegiate Program
    • Assist in overseeing & tracking Collegiate applicants moving through the Assessment Hub toward a hiring decision/training
    I Can Help You
    • If you have questions about the Collegiate Systems

    Russell Dietrich

    Collegiate MTD & Missionary Support  Program Administrator

    russell.dietrich@reliantdietrich@reliant.org

    407-743-0759‬

    What I Do
    • Assist in New Staff Trainings
    • Missionary field staff Support and Care for Collegiate Program Team
    • Coordinate Sabbaticals for Collegiate Program Team
    • MTD Coaching
    I Can Help You
    • If you need someone to discuss various vocational and life transitions
    • If you need encouragement and accountability during the support raising process
    • If you want to discuss the possibility of taking a sabbatical


    U.S. Churches & Ministries Team

    Becca Isaak

    MTD Coach

    becca.isaak@reliant.org

    CJ White

    U.S. Program Team LeadProgram Manager

    cj.white@reliant.org

    903-445-9628

    What I Do
    • Oversee US Churches and Ministries Program
    I Can Help You
    • Set up a New Partnership between your ministry and Reliant
    • Guide a ministry, team, or missionary field staff that you are supervising
    • Navigate special circumstances related to any US Church or ministry
    • With any questions, support, or MTD coaching for US Missionariesfield staff


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    Liz Svajda

    Program Administrator

    liz.svajda@reliant

    Grace Crosby

    U.S. Missionary Liaison

    grace.crosby@reliant.org

    407-490-0241

    What I Do
    • First point of contact in assisting U.S. based missionaries
    • Serve as a liaison between U.S. missionaries and the office support staff (finance, HR, gift processing, technology, etc)
    • Develop systems and structures to care for and support local churches, church planters, pastors, field staff, and ministries within the US Program 
    • Internally process and communicate employment information
    • Assist in overseeing & tracking US applicants moving through the assessment process toward a hiring decision/training
    • Oversee MTD Coaching & Health for US Provide administrative support for the U.S. Program Team
    I Can Help You
     
    • With any questions about MTD coaching, the missionary application process
    • With questions about U.S. and Church Planting Ministry Team Development programs
    • With questions about remote MTD trainings
    • If you need Employment Verification
    • Scheduling appointments with our U.S. Program Team Members
    • , employment onboarding, and/or partnership questions.

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    Becca Isaak

    Program Liaison

    becca.isaak@reliant.org 

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    Travis Isaak

    U.S. Lead Trainer and MTD Coach

    travis.isaak@reliant.org

    407-743-07150076

    What I Do
    • Help plan and host Ministry Team Development training events for new U.S. based missionaries
    • Provide ongoing coaching for U.S. based missionaries as they develop their ministry support teams
      • Serve as the first point of contact for our US Churches and Ministries. 
      • Work with new U.S. based field staff to set up employment and support them throughout their time with Reliant. 
      • Help answer or point U.S. field staff in the right direction with any questions they might have.
      I Can Help You
      • With any
      questions about the MTD process, ongoing coaching needs, or upcoming training events
    • Get connected to any resources you may need during your MTD

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    What I Do
    • X
    I Can Help You
    • X
    • employment questions, Reliant account questions, donor questions, etc.

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    Ryan Kozey

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    Ryan Kozey

    U.S. Systems and Program Developer

    ryan.kozey@reliant.org

    407-635-1087

    What I Do
    • Serve as a system and process developer for U.S. based missionariesfield staff
    • Increase partnership opportunities with U.S. based ministries in need of Reliant support offerings
    • Provide strategic support for the U.S. Program Team
    I Can Help You
    • Set up a New Partnership between your ministry and Reliant
    • Network/collaborate with other organizations domestically where mission, vision, purpose, & geography might have alignment
    • With any questions, support, or MTD coaching for U.S. Missionariesfield staff
    International Team

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    Bethany Orys

    International Missionary Liaison 

    bethany.orys@reliant.org

    407-986-5530

    What I Do
    • Serve our international missionaries as the first point of contact
    • Work with new missionaries to set up employment
    • Track with international missionaries to support employment needs throughout their careers with Reliant
    I Can Help You
    • With questions about the international missionary application process
    • With questions about the international program

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    Kristine Hildebrand

    International Missionary Liaison 

    kristine.hildebrand@reliant.org

    407-743-1565

    Demeko Bivens 

    Lead Trainer

    demeko.bivens@reliant.org 




    What I Do
    • I train individuals doing ministry team development with US churches and ministry teams. 

    • I make trainings fun and engaging. 

    I Can Help You
    • Learn how to do ministry team development so you can do what God has called you to do. 


    International Team

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    Mike Easton

    Program Manager

    mike.easton@reliant.org

    (407) 270-1922‬

    What I Do
    • Lead Reliant International towards new vision & initiatives that will serve sending churches, field staff, and partners.
    • Lead the international team to serve our partners proactively.
    I Can Help You
    • With questions about
    the international missionary application process
    • joining Reliant International as a sending church, new field staff or overseas partner.
    • Helping field staff connect with their sending church.
    With questions about the international program

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    Julie Thompson

    International

    Program Administrator

    julie.thompson@reliant.org 

    407-487-4054

    What I Do
    • Work with missionaries
      • Connect with field staff and partners during special transitions or circumstances.
      • Help lead the International Team on projects and
      Support the International Team on projects and
      • processes
      I Can Help You
      • Tell your story and share about your ministry in a compelling way
        • Find the information and resources you need as
        an International Missionary

        Internships & Residencies Team

        • a Cross-Cultural field staff

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        Adrienne Lansing

        Program Liaison

        adrienne.lansing@reliant.org 

        407-801-8397

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        Joshua Dull

        Residency & Internship Program Manager

        joshua.dull@reliant.org

        407-502-0326

        What I Do
        • Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
        • Work with Church and Program leaders to create and facilitate programs
        • Engage with new potential partners on what it might look like to partner
          • Serve our International field staff as the first point of contact for any questions related to their employment with Reliant.
          • Work with International field staff during their initial launch to the field and other important transitions.
          I Can Help You
          • If you're a church/ministry leader thinking about partnering with Reliant
          • To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader

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            Matt Mott

            Fixed Term Systems Administrator 

            matthew.mott@reliant.org

            407-236-1120

            What I Do
            I Can Help You
            • With any question! If I don't know the answer, I'll find it for you.

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            Meredith Evans

            International MTD Coordinator

            meredith.evans@reliant.org


            What I Do
            • Help plan Ministry Team Development training events for new International field staff
            • Provide ongoing MTD coaching for International field workers

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            Carly Erskine

            Residencies Coordinator and Liaison

            carly.erskine@reliant.org

            407-901-0862

            What I Do
          • Provide administrative support to the Residencies Director
          • Help our Residency and Intern Missionaries as the first point of contact
          • Coordinate remote MTD trainings for residencies and interns
            I Can Help You
            • With questions about the MTD process, your particular MTD situation, or ongoing coaching needs


            Internships & Residencies Team

            missionary application process
          • With questions about residency and intern programs
          • With questions about remote MTD trainings
          • Sam Wittek

            Residencies Systems & Logistics Administrator 

            sam.wittek@reliant7892080
          • Communications with church leaders and residents about MTD and Employment
          • Support and Development of internal processes and procedures for the Fixed Term Team
          • Provide informational support and financial analysis with resident support raising goals
          • Answer and help determine the current financial standing of the account you are responsible for 
          • With any employment-related adjustments or changes
          • With creative problem solving for situational resident/program issues
          • with

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            Joshua Dull

            Residency & Internship Program Manager

            j oshua.dull@reliant

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            .org

            407-

            502-

            0326

            What I Do
            • Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
            • Work with Church and Program leaders to create and facilitate programs
            • Engage with new potential partners on what it might look like to partner
            I Can Help You

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              Beka Cashmer

              Residencies Systems & Logistics Coordinator 

              beka.cashmer@reliant.org

              407-743-1584

              What I Do
              • Provide informational support and financial analysis with resident support raising goals
              • Internally process and communicate employment information
              I Can Help You
              • See your support raising progress and trajectory
              • Answer and help determine the current financial standing of the account you are responsible for 
              • If you're a church/ministry leader thinking about partnering with Reliant
              • To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader

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              Leanne Strickland

              Residency & Internship Liaison

              leanne.strickland@reliant.org

              689-206-0185

              What I Do
              • First point of contact for your ministry or church
              • Work with new staff to set up employment and support them throughout their time with Reliant.
              • Help answer or point staff in the right direction with any questions they might have.
              I Can Help You
              • With any employment questions, Reliant account questions, donor questions, etc.

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              Beka Cashmer

              Systems Administrator

              beka.cashmer@reliant.org

              407-743-1584

              What I Do
              • Provide informational support and financial analysis with resident support raising goals
              • Internally process and communicate employment information
              I Can Help You
              • See your support raising progress and trajectory
              • Answer and help determine the current financial standing of the account you are responsible for 

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              Karl Koemmpel

              Residencies Coaching Administrator

              karl.koemmpel@reliant.org

              360-620-9406

              What I Do
              • Serve coaches connected to the Fixed Term Team
              • Internally process and communicate employment information
              I Can Help You
              • See your support raising progress and trajectory
              • With any coaching related questions or concerns


              Program Support Team

              What I Do
              • Oversee the missionary application process
              I Can Help You
              • With questions about the missionary application process
              • Navigate the Reliant Assessment Hub
              • With training local leaders to complete interviews for Reliant
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              Ashley Ramirez

              MTD Health & Coaching Coordinator

              ashley.ramirez@reliant6144005042
            • Coach missionaries as they raise support to enter their mission field
            • Train missionaries to give MTD presentations
            • Assess missionary applications
            • Encourage missionaries already on the field to maintain their financial supporters
            • I Can Help You
              • Persevere through the amazing and challenging support raising season!
              • Engage with your supporters in meaningful ways.

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              Jenni Saniuk

              Program Support Team Manager

              Jenni.saniuk@reliant.org

              214-244-6601

              What I Do
              • Provide leadership for the members of the program support teams
              • Provide direction and oversight for the functions of each program support team
              • Work with Program Team Leaders to foster a healthy environment for collaboration between support teams and programs teams
              I Can Help You
              • Connect with Program Leads about specific problems involving training, assessment, MTD health, and product development within Reliant's structures

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              Hannah De Oliveira

              Events Administrator

              hannah.deoliveira@reliant.org

              407-490-0425

              What I Do
              • Oversee the logistics, planning, and implementation of Reliant's MTD Trainings, Mission Trips, and Events. 
              I Can Help You
              • Register or pay for a Reliant event
              • Answer questions about MTD trainings
              • Help you set up a Reliant Mission Trip

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              Courtney South

              Assessment Coordinator

              courtney.south@reliant.org

              407-236-1122

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              Jon Crawford

              Product Development Administrator and Recruiting Specialist 

              jon.crawford@reliant.org

              404-402-7815

              What I Do
              • Develop our products towards their best to help serve our missionaries.Build our trainings within the LEARN platform.serve all who partner with Reliant.
              • Help new partners learn about and then connect with Reliant!
              I Can Help You
              • Fit your LEARN training needs within the larger picture of LEARN.Help you understand more about Reliant, what it might look like to partner, and then connect you with the right folks!
              • Resource you towards building and imagining within LEARN.
              • Guide you in creating great Breezy applications.

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              Keva Ambre

              MTD Health Specialist

              Keva.Ambre@Reliant.org 

              407-545-3071

              What I Do
              • Individual MTD coaching.
              • Group coaching cohorts for seasoned
              • field staff who need a quick boost to their MTD. 
              I Can Help You
              • Raise support within a cohort of your peers. 
              • Reach your support goals in a timely manner. 
              • Learn how to cultivate and steward higher-capacity donors. 

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              Amber Blais

              Communications Administrator

              amber.blais@reliant

              .org

              407-

              517-

              0199

              What I Do

                Employment Services

                • Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.
                • Communication pieces to our field staff and Central employees
                I Can Help You 
                • With ordering materials on Chalk Line
                • With your profile and cover photo on your Reliant.org profile
                • Any Reliant branding questions

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                Carly Erskine

                Support Team Coordinator

                carly.erskine@reliant

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                Tonya Bartels

                Employment and Benefits Specialist

                tonya.bartels@reliant

                .org

                407-

                574

                236-

                5165

                1120

                What I Do
                • Provide
                oversight and support to the benefits and employment processing team
                • support to Reliant's program teams, including assistance with assessment, training, short-term mission trips, MTD analysis and other varying projects
                • Provide support to other members of the Program Support Team
                I Can Help You
                • By researching and assisting with complex insurance situations
                • Answering questions about the commissioning and ordination processes and procedures 
                  • With questions about training and assessment
                  • With questions about short-term mission trips



                  Payroll & Reimbursements

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                  Sarah Swann

                  Payroll Supervisor

                  sarah.swann@reliant

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                  Erin Radomsky

                  Payroll and Reimbursements Specialist

                  erin.radomsky@reliant

                  .org

                  407-

                  490

                  720-

                  0149

                  5481

                  What I Do
                  • Oversee Reliant's Accountable Reimbursement Plan
                  • Oversee the processing of payroll payments
                    • Perform monthly payroll processes
                    • Oversee other payroll functions such as taxes and 401K
                    I Can Help You
                    • Figure out if that "weird" ministry expense is reimbursable
                    • Understand why your payroll wasn't what you expected
                    • Plan for large paychecks because of a bonus or large backpay payment
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                      Kaitlin Hughes

                      Employment and Benefits Coordinator

                      kaitlin.hughes@reliant.org

                      407-502-0813

                      What I Do
                      Process employment and benefits for new and current missionaries
                      • If you have a question about your paystub


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                      Clif Turner

                      AP & Reimbursements Administrator

                      clif.turner@reliant.org 

                      407-743-2696

                      What I Do
                      • Oversee Reliant's Accountable Reimbursement Plan for all field field staff
                      I Can Help You
                      • Employment paperwork and changes
                      • Getting your support goals processed
                        • Figure out if that weird ministry expense is reimbursable
                        • Understand why a reimbursement was rejected
                        • Obtain a salary advance

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                        Liz Worthey

                        Reimbursement Coordinator 

                        liz.worthey@reliant.org

                        407-986-5530

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                        Clif Turner

                        AP & Reimbursement Administrator

                        clif.turner@reliant.org 

                        What I Do
                        • X
                        I Can Help You
                        • X

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                        Monique Maharaj

                        Employment Services Coordinator

                        monique.maharaj@reliant.org

                        407-545-8931


                        What I Do
                        • Process submitted reimbursements
                        • Process payroll tax withholding payments
                        I Can Help You
                        • Track a reimbursement
                        • Get clarity about Reliant's reimbursement policies
                        • Fill out a new tax form when you move or have a life change

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                        Jennifer Greening

                        Bethany Hutchison

                        Benefits

                        Payroll Coordinator

                        jennifer.greening@reliant.org

                        407-630-5904

                        I Can

                         

                        What I Do
                        • Process benefits for new and current missionaries
                        I Can Help You


                        Human Resources

                      • Understand insurance paperwork and policies
                      • Enroll or change plans
                      • Dawn Reed

                        Reimbursement Assistant

                        dawn.reed@reliant4591823

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                        Tonya Bartels

                        Employment and Benefits Manager

                        tonya.bartels@reliant

                        Image Removed

                        .org

                        407-

                        574-

                        5165

                        What I Do
                        • Process submitted reimbursements
                        I Can Help You
                        • Be a pro at writing up that ministry expense!
                        • Track a reimbursement
                        • Try to fix a rejected reimbursement
                        • Get clarity about Reliant's reimbursement policies

                        Accounting

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                        Miriam Torres

                        Senior Accountant

                        miriam.torres@reliant.org

                        407-789 2167

                        What I Do
                        • Process payroll
                        I Can Help You
                        • Submit an MTD Transfer Request
                        • Update your 401(k) deductions
                        • Submit your timecard correctly

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                        Danielle Martin

                        Staff Accountant

                        danielle.martin@reliant.org

                        407-487-4204

                        What I Do
                        • Oversee daily accounting functions
                        • Ensure accuracy in financial transactions
                        I Can Help You
                        • Answer ministry project fund account balance questions
                        • Assist with department transfer requests and questions

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                        Laurel Erskine

                        Accounting Coordinator

                        ap@reliant.org

                        What I Do
                        • Daily accounting functions
                        I Can Help You
                        • I help missionaries best by supporting Central Staff Accountants pay the bills and help keep accounting running.

                        Gift Services

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                        Tatiana Cortes

                        Gift Services Administrator

                        gift.services@reliant.org

                        407-986-5486

                        What I Do
                        • Oversees the daily operations of gift processing.
                        • Processes donor gifts and donations including paper checks, automatic withdrawal, and online or phone gifts.
                        • Answers donor and missionary phone calls and e-mails. 
                        I Can Help You
                        • Donor giving and records

                        • Automatic withdrawal

                        • Matching gifts

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                        Natalia Perez

                        Donor Liaison

                        natalia.perez@reliant.org

                        407-789-2081

                         What I Do
                        • Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues. 
                        • Assist with processing donor gifts received through the mail.
                        I Can Help You
                        • Fix a gift that looks wrong on Staffnet or online giving
                        • Correct a miscredited gift
                        • Update donor information and giving

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                        Janine Warner

                        Gift Services Coordinator

                        gift.services@reliant.org

                        What I Do
                        • Processes donor gifts received through the mail.
                        • Sends daily deposit to the bank through the Remote Deposit Service.
                        • Sends donor receipts and reminders.
                        • Manages donor address updates and returned mail.

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                        Nalizka Rivera

                        Gift Services Coordinator

                        gift.services@reliant.org

                         What I Do
                        • Processes donor gifts received through the mail.
                        • Sends donor receipts and reminders.
                        • Manages donor address updates and returned mail.
                        • Processes LifeLink payments.
                        • Provide oversight and support to the benefits and employment processing team
                        • As apart of the HR Team, I work with leadership here at Reliant to create and implement efficient and supportive processes to meet the employment and benefits needs for our staff
                        I Can Help You
                        • My Team are the ones you will engage with, but I am here for escalated issues and advocacy with our insurance providers
                        • By researching and assisting with complex insurance situations

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                        Kaitlin Hughes

                        Employment and Benefits Coordinator

                        kaitlin.hughes@reliant.org

                        407-502-0813

                        What I Do
                        • Process employment and life insurance benefits for new and current employees
                        I Can Help You
                        • Employment paperwork and changes
                        • Getting your support goals processed
                        • Answering questions about the commissioning and ordination processes and procedures 

                        Image Added

                        Kristina Lilly

                        HR Coordinator

                        kristina.lilly@reliant.org

                        407-440-0962

                        What I Do
                        • Assignment and tracking of required education for new and existing staff
                        • Maintain policies and procedures related to HR standards and compliance
                        I Can Help You
                        • Answer questions about HR policies or training

                        Image Added

                        Jennifer Greening

                        Benefits Coordinator

                        jennifer.greening@reliant.org

                        407-630-5904

                        What I Do
                        • Process benefits for new and current employees
                        I Can Help You
                        • Enroll or change your insurance coverages or plans
                        • Understand the different benefits options and how they apply to you
                        • Make changes to your coverage when you experience major life events
                        • Make sure you and all your dependents are covered


                        Accounting

                        Image Added

                        Miriam Torres

                        Senior Accountant

                        miriam.torres@reliant.org

                        407-789 2167

                        What I Do
                        • Prepare financial statements 
                        • Prepare Audit documentation
                        • Accounting functions across all of Reliant's operations
                        I Can Help You
                        • Answer escalated questions about Fund balances for departments

                        Image Added

                        Laurel Erskine

                        Accounting Generalist

                        ap@reliant.org



                        What I Do
                        • Daily accounting functions
                        • Grant/project fundraising
                        • Accounts payable
                        I Can Help You
                        • I help field staff best by supporting Central Staff Accountants pay the bills and help keep accounting running.

                        Image Added

                        Jenna Clemens

                        Accounting Analyst

                        jenna.clemens@reliant.org

                        703-966-0130


                        What I Do
                        • Accounts Payable - receive, process, and manage invoices for payment
                        • Financial Planning and Analysis - collect, organize, analyze, and report monthly Program Team data in monthly dashboard (revenue, admin fees, and other MTD health-related data)
                        I Can Help You
                        • Pay a vendor or answer questions about payments
                        • Assign a FD # to new field staff
                        • Develop systems to collect, organize, and analyze data, especially spreadsheets


                        Gift Services

                        Image Added

                        Danielle Martin

                        Donor Processing Manager

                        danielle.martin@reliant.org

                        407-487-4204

                        What I Do
                        • Provide vision and oversight for gift processing and donor relations at Reliant
                        • Ensure top-notch communication with all Reliant donors
                        • Ensure best practices are followed in all areas of handling and receipting gifts
                        I Can Help You
                        • I can assist with escalated donor and field staff needs, providing care and specialized solutions


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                        Natalia Perez

                        Donor Liaison

                        natalia.perez@reliant.org

                        407-789-2081

                         What I Do
                        • Answers donor and field staff phone calls and e-mails. Helps donors with basic website issues. 
                        • Assist with processing donor gifts received through the mail.
                        I Can Help You
                        • Fix a gift that looks wrong on Toolbox or online giving
                        • Correct a discredited gift
                        • Update donor information and giving

                        Image Added

                        Dezirae Noriega

                        Gift Services Administrator

                        dezirae.noriega@reliant.org

                        407-789-2080

                         What I Do
                        • Oversee the daily operations and training of team members of the Gift Services Department. 
                        I Can Help You
                        • Answer questions on the types and process of giving donations. 
                        • Update donor information and giving, as well as correct discredited gifts. 

                        Image Added

                        Cody Phipps

                        Gift Services Coordinator

                        cody.phipps@reliant.org

                        407-906-1086



                         What I Do
                        • Process donations for field staff.
                        I Can Help You
                        • Answer questions on the types and process of giving donations.
                        • Update donor information and giving, as well as correct discredited gifts. 


                        Central Operations


                        Image Added

                        Kelly Bapka

                        Office HR Administrator

                        kelly.bapka@reliant.org

                        407-502-3304

                        What I Do
                        • Oversee the office payroll
                        I Can Help You
                        • With insurance for office employees
                        • With other office employee HR related issues and concerns

                        Image Added

                        Kristen Hill

                        Executive Assistant 

                        kristen.hill@reliant.org 


                        What I Do
                        • Provide administrative support to the President/CEO and CFO
                        I Can Help You
                        • If you would like to set up an appointment with Tom Mauriello or James Kaufman

                        Image Removed

                        Judi Major

                        Donor Liaison

                        judi.major@reliant.org

                        407-734-0352

                        What I Do
                        • Answers donor and missionary e-mails and assists with phone calls. Helps donors with basic website issues.
                        I Can Help You
                        • Fix a gift that looks wrong on Staffnet or online giving
                        • Update donor information and giving, misdirected gifts, merge duplicate records
                        • If a donor wants to give a gift of stock or securities or has questions about matching gifts

                        Central Operations

                        Image Removed

                        Kelly Bapka

                        Office HR Administrator

                        kelly.bapka@reliant.org

                        407-502-3304

                        What I Do
                        • Oversee the office payroll
                        I Can Help You
                        • With insurance for office employees
                        • With other office employee HR related issues and concerns

                        Image Removed

                        Sarah Swann

                        Assistant to the Executive Director and Special Projects Administrator

                        sarah.swann@reliant.org

                        407-720-5481

                        What I Do
                        • Assist Reliant's Executive Director
                        • Works alongside to organize and manage executive-level special projects
                        I Can Help You
                        • If you would like to set up an appointment with Tom Mauriello

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                        Amber Blais

                        Communications Administrator

                        amber.blais@reliant.org

                        407-517-0199

                        What I Do
                        • Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.
                        • Communication pieces to our field staff and Central employees
                        I Can Help You 
                        • With ordering materials on CopyCat
                        • With your profile and cover photo on your Reliant.org profile
                        • Any Reliant branding questions

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                        Deborah Kennedy

                        Operations Project Coordinator

                        deborah.kennedy@reliant.org

                        407-986-5323

                        What I Do
                        • Assist the Director of Operations with strategic work for the Central Teams
                        • Manage collaborative projects and processes around Reliant
                        I Can Help You
                        • If you have questions about the way our Central teams operate

                        Image Removed

                        Kristina Lilly

                        HR Compliance Coordinator

                        kristina.lilly@reliant.org

                        407-440-0962

                        What I Do
                        • Assignment and tracking of required education for new and existing staff
                        • Maintain policies and procedures related to HR standards and compliance
                        I Can Help You
                        • Answer questions about HR policies or training

                        Image Removed

                        Adrienne Bridges

                        Office Coordinator

                        adrienne.bridges@reliant.org

                        407-801-8397

                        What I Do
                        • First point of contact for our office space in the Lake Nona area of Orlando, FL
                        • Help build and maintain office culture and environment for all Central employees
                        • Assist HR Administrator with training and onboarding for new Central employees
                        I Can Help You
                        If you need to know any logistical things about the Central office


                        Technology Services

                        Software Engineer missionaries Engineer help missionaries best

                        Will Lafferty

                        Software Support Administrator  You help missionaries best Image RemovedSarah SchulteisJunior Engineer help missionaries best Image RemovedDavid LimJunior help missionaries best

                        Image Modified

                        John Abassian

                        IT Director 

                        helpdesk@reliant.org 

                        What I Do
                        • Develops and maintains Reliant's applications, services, websites and more.
                        I Can Help You 
                        • I help
                        • field staff best when implementing new features and fixes.
                        • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

                        Image Modified

                        Ben Wilkinson

                        Principal Software

                        Architect

                        helpdesk@reliant.org 

                        What I Do
                        • Develops and maintains Reliant's software applications, services, websites and more.
                        I Can Help You 
                        • I
                        • help field staff best when implementing new features and fixes.
                        • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

                        Image Removed

                         Image Added

                        Reza Parnian

                        Senior Software Engineer

                        helpdesk@reliant.org

                        What I Do
                        • Develops and maintains Reliant's software applications, services, websites and more.
                        I Can Help
                        You 
                        • I
                        • help field staff best when implementing new features and fixes.
                        • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

                        Image Added

                        Will Lafferty

                        Software

                        Support Administrator

                        helpdesk@reliant.org 

                        What I Do
                        • Develops and maintains Reliant's software applications, services, websites and more.
                        I Can Help You
                        • I
                        • help field staff best when implementing new features and fixes.
                        • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

                        Image Added

                        Sarah Schulteis

                        Software Engineer

                        helpdesk@reliant.org 

                        What I Do
                        • Develops and maintains Reliant's software applications, services, websites and more.
                        I Can Help You
                        • I
                        • help field staff best when implementing new features and fixes.
                        • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

                        Image Modified

                        Bill Erskine

                        Network Administrator

                        bill.erskine@reliant.org

                        407-710-0722

                        What I Do
                        •  I maintain Reliant's servers and network as well as maintain and troubleshoot the office staff's computing needs.
                        I Can Help You
                        • Sorry! Unfortunately, I can’t help you with your local computer problems