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MultiExcerptName	Liaisons Contact (all)

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YOUR LIAISONS

"We're your first point of contact! And would love to help with any questions you may have. Please reach out."

CollegiateCollege	U.S. Churches & Ministries	International	Internships & Residencies	International	Donors
Kathy Zellinger kathy.zellinger@reliant.org 407-502-0995	Image Removed Image AddedGrace Crosby Becca Isaak gracebecca.crosby@reliantisaak@reliant.org 407-490743-02410076	Image RemovedImage Added Kristine HildebrandLeanne Strickland kristineleanne.hildebrand@reliantstrickland @reliant.org 407689-743206-15650185	Image RemovedImage Added Carly ErskineAdrienne Lansing carlyadrienne.erskine@reliantlansing@reliant.org 407-901801-08628397	Natalia Perez nataliadonor.perez@reliantservices@reliant.org 407877-789614-20814600

Full Central Teams

For more information on all Central workers and how they can help, jump straight to the appropriate Team below.

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General Email Addresses

We have lots of different topical or Team email addresses that may be of help. Check here to find the one you need!

Expand

title	General Email Addresses

Gift gift401K401K@reliant Missionary Missionary Missionary administered events

Reimbursements	reimbursements@reliant.org
Medical and Dental Insurances	benefits@reliant.org
MTD Coaching Resources	mtd@reliant.org
MTD Account balance	payroll@reliant.org
Donor Services	donor.services@reliant.org
Payroll and Taxes	payroll@reliant.org
403B	403B@reliant.org
Project Fundraising & Grants	projectfundraising@reliant.org
New	field staff Recruiting	fundraising@reliant.org
MTD Training (New Staff Training and intern trainings)	training@reliant.org
Field Staff Application & Assessment	go@reliant.org
International	field staff Needs	international@reliant.org
Reliant	Administered Events (ex. Leadership Training/Collegiate Conference)	register@reliant.org
Hourly Staff Time Card Summary Forms	timecards@reliant.org
Prayer Letters (we love to read them!)	content@reliant.org
Technology help	helpdesk@reliant.org
Communications and Design help	communications@reliant.org
Solomon questions	solomon@reliant.org

Note
Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. This email is managed by Julie Thomas, HR Compliance Officer. You can also reach her directly by phone at 407-490-0141the HR Director. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) You can also make anonymous reports of misconduct or policy violations via the Employee Reporting Hotline.

Note

Please contact notifyhr@reliant.org for any confidential or sensitive HR issues.

This email is managed by Julie Thomas, HR Compliance Officer. You can also reach her directly by phone at 407-490-0141the HR Director. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) You can also make anonymous reports of misconduct or policy violations via the Employee Reporting Hotline.

Info
If you or your donor have general questions, you can refer to the robust help page on our website .

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Central Office

General contact information


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Phone	Main Office Line: 407-671-9700 \| Donor Line: 877-614-4600
Email	info@reliant.org
Fax	844-395-8886
Address	11002 Lake Hart Dr. Ste 100 Orlando, FL 32832-7106

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MultiExcerptName	Central Team

Central Leadership Team

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Tom Mauriello

Executive Director

President & CEO

tom.mauriello@reliant.org

407-671-9700

What I Do

Make sure we are meeting our mission to serve

missionaries

field staff for the gospel
Oversee just about everything, directing our Managers and Directors
Report to our Board of Directors

I Can Help You

Connect Reliant with a new ministry director or church network that Reliant may be able to serve.
To further appeal a decision by other leadership, if needed.
Please contact my assistant (

sarah

kristen.

swann@reliant

hill@reliant.org) if you would like to schedule a meeting

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James Kaufman

Chief Financial Officer

james.kaufman@reliant.org

407-743-2265

Dave Meldrum-Green, CPA

Director of Organizational Affairs & Treasurer

dave.meldrum-green@reliant.org

407-459-7496

What I Do

Oversee Reliant's ministry grant program

Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee

Work with Capin Crouse on our annual audit

Review our monthly financial reporting

Perform our annual health and dental insurance renewals & all corporate, property, liability and overseas insurances

Address legal and liability questions and issues, work to help set policy for Reliant.

I Can Help You

Support Reliant’s mission, vision, and strategy
Oversee Reliant Finance and governance
Support Reliant program teams through Finance-related services to field staff
I Can Help YouIf you have questions about the Annual Ministry Report
If you have questions about the 

Annual Ministry Report

You want to know more about the Board of Directors

If you have a legal or policy question

financial integrity or stewardship of Reliant

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Matt Elkins

Director of Program Teams

matt.elkins@reliant

If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project

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Kerry Housley

Director of Operations

kerry.housley@reliant

.org

407-

801

545-

8612

5281	What I Do Oversee the

implementation of our mission to serve partners, missionaries, and donors

Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects

work and ministry of Reliant's Program Teams
Ensure the Program Teams are providing tailored resources and direct service to Reliant's church ministry partners and field staff
Provide leadership for Reliant's Training, Assessment, Recruiting, and MTD Health and Coaching Teams 

Ensure our Central teams, processes, and operations are working efficiently

I Can Help YouAnswer questions about 

the way our organization and our Central teams operate

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Reliant's mission and vision in church/ministry partnership and field staff mobilization
Provide insight on the philosophies Reliant uses for support raising training, coaching
Explore ways Reliant can serve and partner with new churches or ministries 

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Crystal Wadin

HR Director

crystal.wadin@reliant

Julie Thomas

HR Compliance Officer

julie.thomas@reliant

.org

407-490-0141

What I DoOversee Reliant's HR 

Compliance

 Program
Maintain HR policies, procedures, and 

training related to compliance

training 
Support Reliant Program Teams in HR-related issues
I Can Help YouAnswer questions about HR policies or training
Navigate employee relations issues/concerns (along with Program Team Lead)

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Matt Elkins

Kerry Housley

Director of

Program Teams

Operations

matt

kerry.

elkins@reliant

housley@reliant.org

407-

545

801-

5281

8612	What I Do Oversee the

work and ministry of Reliant's Program Teams

Ensure the Program Teams are providing tailored resources and direct service to Reliant's church ministry partners and missionaries

implementation of our mission to serve partners, field staff, and donors
Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
Ensure our Central teams, processes, and operations are working efficiently

Provide leadership for Reliant's Training, Assessment, Recruiting, and MTD Health and Coaching Teams

I Can Help YouAnswer questions about 

Reliant's mission and vision in church/ministry partnership and missionary mobilization

Provide insight on the philosophies Reliant uses for support raising training, coaching

the way our organization and our Central teams operate

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Mike Easton

Program Manager

mike.easton@reliant.org

(407) 270-1922‬

What I DoLead Reliant International towards new vision & initiatives that will serve sending churches, field staff, and partners.
Lead the international team to serve our partners proactively.

Explore ways Reliant can serve and partner with new churches or ministries

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Barb Seckler

Director of Finance Teams

barb.seckler@reliant.org

407-270-1318

What I Do

Oversee The Employment Services, Accounting, and Gift Services teams

File taxes and official tax documents such as W2s and 1095-Cs

I Can Help You

Research escalated tax, payroll or account balance questions

Provide resources and consultation on your tax situation as a minister

Obtain a copy of a previous year W2

Collegiate Team

With questions about joining Reliant International as a sending church, new field staff or overseas partner.
Helping field staff connect with their sending church.

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Dave Meldrum-Green, CPA

Director of Organizational Affairs & Treasurer

dave.meldrum-green@reliant

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Mike Swann

Director of Collegiate Program Team

mike.swann@reliant

.org

407-

545

459-

5453

7496	What I Do Oversee

the Collegiate Program Team

I Can Help You

Assessment, hiring, compensation, and evaluations of Collegiate Program Team (PT) missionaries
MTD Coaching, Training, and performance for Collegiate PT
Missionary care and crisis for Collegiate PT

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Kathy Zellinger

Collegiate Missionary Liaison

kathy.zellinger@reliant.org

kz@reliant.org

407-502-0995

What I Do

Reliant's ministry grant program
Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee
Work with Capin Crouse on our annual audit
Review our monthly financial reporting
Perform our annual health and dental insurance renewals & all corporate, property, liability and overseas insurances
Address legal and liability questions and issues, work to help set policy for Reliant.

I Can Help You

If you have questions about the Annual Ministry Report
You want to know more about the Board of Directors
If you have a legal or policy question
If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project

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Heather Thompson, CPA

Controller

heather.thompson@reliant.org

407-734-1749

What I Do

Oversee financial operations, ensuring accuracy in financial reporting, compliance with regulatory requirements, and financial alignment with the mission.
Provide leadership and oversight for the Accounting and Payroll Teams.
Work collaboratively to develop and refine financial processes

Un-official "mom" of the Collegiate Program Team. I am the first point of contact for Collegiate missionaries and interns, giving "help desk answers", collecting prayer requests, giving care for missionaries, and helping them know their next steps and who to talk to in the Central Team for all their needs

I Can Help You

If you don't know who to call!

With any employment questions, Reliant account questions, donor questions, etc.

Set your sponsor or sending church

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Chad Frank

Collegiate MTD Health Lead

chad.frank@reliant.org

330-221-8003

What I Do

Monitor MTD health for released college-based churches and missionaries
Assist in meeting the needs and answering the questions of college-based MTD coaches
Provide training and continuing education for college-based churches and MTD coaches

I Can Help You

With your overall MTD strategy as a church or missionary

Answer questions about your MTD Health Score and Fundraising Status

Get connected with resources to help you obtain or maintain MTD health

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Matthew McClure

Collegiate Training Support

matthew.mcclure@reliant.org

407-440-9719

What I Do

MTD Coaching
Communicate with those who have an interest in partnering with Reliant
Networking and Building Bridges for Reliant partnerships
Assist in being a trainer (New Staff Training, and Collegiate)

I Can Help You

General information about Reliant

Understanding what partnering with Reliant looks like

Raise support! (If you are assigned to me for coaching)

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Caleb Hayworth

Collegiate Processing and Systems Administrator

caleb.hayworth@reliant.org

407-917-3203

What I Do

Create and maintain support and care structures for Collegiate missionaries
Manage projects and provide oversight of implementation of new processes within the Collegiate Program
Assist in overseeing & tracking Collegiate applicants moving through the Assessment Hub toward a hiring decision/training

I Can Help You

If you have questions about the Collegiate Systems

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Russell Dietrich

Collegiate MTD & Missionary Support

russell.dietrich @reliant.org

407-743-0759‬

What I Do

MTD Coaching
Assist in New Staff Trainings
Missionary Support and Care for Collegiate Program Team

I Can Help You

If you need someone to discuss various vocational and life transitions

If you need encouragement and accountability during the support raising process

U.S. Churches & Ministries Team

If you have questions about budget, payroll or reimbursements.
If you need financial forecasting or scenario planning.

College Team

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Ryan Kozey

Program Lead

ryan.kozey@reliant.org

407-635-1087

What I DoServe as a system and process developer for U.S. based field staff
Increase partnership opportunities with U.S. based ministries in need of Reliant support offerings
Provide strategic support for the U.S. Program Team
I Can Help YouSet up a New Partnership between your ministry and Reliant
Network/collaborate with other organizations domestically where mission, vision, purpose, & geography might have alignment
With any questions, support, or MTD coaching for U.S. field staff

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Kathy Zellinger

Program Liaison

kathy.zellinger@reliant.org

kz@reliant.org

407-502-0995

What I Do

Un-official "mom" of the College Program Team. I am the first point of contact for College field staff and interns, giving "help desk answers", collecting prayer requests, giving care for field staff, and helping them know their next steps and who to talk to in the Central Team for all their needs.

I Can Help You

If you don't know who to call!
With any employment questions, Reliant account questions, donor questions, etc.
Set your sponsor or sending church

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Chad Frank

MTD Health Lead

chad.frank@reliant.org

330-221-8003

What I DoMonitor MTD health for released college-based churches and field staff
Assist in meeting the needs and answering the questions of college-based MTD coaches
Provide training and continuing education for college-based churches and MTD coaches 
I Can Help YouWith your overall MTD strategy as a church or field staff
Answer questions about your MTD Health Score and Fundraising Status
Get connected with resources to help you obtain or maintain MTD health

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Caleb Hayworth

Systems Administrator

caleb.hayworth@reliant.org

407-917-3203

What I DoCreate and maintain support and care structures for College field staff
Manage projects and provide oversight of implementation of new processes within the College Program
Assist in overseeing & tracking College applicants moving through the Assessment Hub toward a hiring decision/training
I Can Help YouIf you have questions about the College Systems

U.S. Churches & Ministries Team

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CJ White

Program Manager

cj.white@reliant.org

903-445-9628

What I DoOversee US Churches and Ministries Program
I Can Help YouSet up a New Partnership between your ministry and Reliant
Guide a ministry, team, or field staff that you are supervising
Navigate special circumstances related to any US Church or ministry
With any questions, support, or MTD coaching for US field staff

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Liz Svajda

Program Administrator

liz.svajda@reliant.org

407-490-0241

What I DoDevelop systems and structures to care for and support local churches, church planters, pastors, field staff, and ministries within the US Program 
Internally process and communicate employment information
Assist in overseeing & tracking US applicants moving through the assessment process toward a hiring decision/training
Oversee MTD Coaching & Health for US Program Team

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CJ White

U.S. Program Team Lead

cj.white@reliant.org

903-445-9628

What I Do

Oversee US Churches and Ministries Program

I Can Help You

Set up a New Partnership between your ministry and Reliant
Guide a ministry, team, or missionary that you are supervising
Navigate special circumstances related to any US Church or ministry
With any questions, support, or MTD coaching for US Missionaries

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Grace Crosby

U.S. Missionary Liaison

grace.crosby@reliant.org

407-490-0241

What I Do

First point of contact in assisting U.S. based missionaries
Serve as a liaison between U.S. missionaries and the office support staff (finance, HR, gift processing, technology, etc)
Provide administrative support for the U.S. Program Team

I Can Help You

With questions about the missionary application process

With questions about U.S. and Church Planting Ministry Team Development programs

With questions about remote MTD trainings

If you need Employment Verification

Scheduling appointments with our U.S. Program Team Members

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Travis Isaak

U.S. Lead Trainer and MTD Coach

travis.isaak@reliant.org

407-743-0715

What I Do

Help plan and host Ministry Team Development training events for new U.S. based missionaries

Provide ongoing coaching for U.S. based missionaries as they develop their ministry support teams

I Can Help YouWith any questions about MTD coaching, the 

MTD

application process,

ongoing coaching needs, or upcoming training events

Get connected to any resources you may need during your MTD

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employment onboarding, and/or partnership questions.

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Becca Isaak

Program Liaison

becca.isaak@reliant.org

407-743-0076

Ryan Kozey

U.S. Systems and Program Developer

ryan.kozey@reliant.org

407-635-1087

What I DoServe as 

a system and process developer for

the first point of contact for our US Churches and Ministries. 
Work with new U.S. based 

missionariesIncrease partnership opportunities with

field staff to set up employment and support them throughout their time with Reliant. 
Help answer or point U.S. 

based ministries in need of Reliant support offeringsProvide strategic support for the U.S. Program Team

field staff in the right direction with any questions they might have.
I Can Help You

Set up a New Partnership between your ministry and Reliant

Network/collaborate with other organizations domestically where mission, vision, purpose, & geography might have alignment

With any questions, support, or MTD coaching for U.S. Missionaries

International Team

With any employment questions, Reliant account questions, donor questions, etc.

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Demeko Bivens

Lead Trainer

demeko.bivens@reliant.org

What I Do

I train individuals doing ministry team development with US churches and ministry teams.
I make trainings fun and engaging.

I Can Help You

Learn how to do ministry team development so you can do what God has called you to do.

International Team

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Julie Thompson

Program Lead

julie.thompson@reliant.org

407-487-4054

What I DoConnect with field staff and partners during special transitions or circumstances.
Help lead the International Team on projects and processes
I Can Help YouFind the information and resources you need as a Cross-Cultural field staff

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Adrienne Lansing

Senior Program Liaison

adrienne.lansing@reliant.org

407-801-8397

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Cori Crawford Van Oss

International Program Team Lead

cori.crawfordvanoss@reliant.org

407-487-4492

What I Do

Oversee International Ministries and Programs
Support and Partner with International supervisors
Train international workers and guide their employment

I Can Help You

Set up International ministries that mobilize support-based workers

Guide a ministry, team, or worker

Navigate special circumstances related to International ministry

Please contact me if you have an emergency in an international ministry location

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Bethany Orys

International Missionary Liaison

bethany.orys@reliant.org

407-986-5530

What I DoServe our 

international missionaries

International field staff as the first point of contact

Work with new missionaries to set up employment

for any questions related to their employment with Reliant.
Work with International field staff during their initial launch to the field and other important transitions.

Track with international missionaries to support employment needs throughout their careers with Reliant

I Can Help YouWith 

questions about the international missionary application process

With questions about the international program

any question! If I don't know the answer, I'll find it for you.

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Soo Cha

Program Coordinator

soo.cha@reliant.org

407-545-8931

What I DoOnboard International Employees
Coordinate Short-Term Trips 
Assist with day-to-day international operations

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Kristine Hildebrand

International Missionary Liaison

kristine.hildebrand@reliant.org

407-743-1565

What I Do

Serve our international missionaries as the first point of contact

Work with new missionaries to set up employment

Track with international missionaries to support employment needs throughout their careers with Reliant

I Can Help You

With questions about the international missionary application process

With questions about the international program

Navigate the onboarding process as a new employee
Help churches organize a short-term trip
Learn more about Reliant project funds

Internships & Residencies Team

Image Added

Beka Page

Program Lead

beka.page@reliant

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Matt Mott

International Program Team Administrator

matthew.mott@reliant

.org

407-

236

743-

1120

1584

What I Do

Administrate the International Training and Coaching needs.

Work on systems and special projects within the International Team.

Provide informational support and financial analysis with resident support raising goals
Internally process and communicate employment information
I Can Help You

With your International Training or Coaching needs or questions.

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Julie Thompson

International Admin Support

julie.thompson@reliant.org

407-487-4054

What I Do

Train International Missionaries to give MTD presentations
Support the International Team on projects and processes

I Can Help You

Tell your story and share about your ministry in a compelling way

Find the information and resources you need as an International Missionary

Internships & Residencies Team

See your support raising progress and trajectory
Answer and help determine the current financial standing of the account you are responsible for 

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Leanne Strickland

Program Liaison

leanne.strickland@reliant.org

689-206-0185

What I DoFirst point of contact for your ministry or church
Work with new staff to set up employment and support them throughout their time with Reliant
Help answer or point staff in the right direction with any questions they might have
I Can Help YouWith any employment questions, Reliant account questions, donor questions, etc.

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Dallas Compton

Program Administrator

dallas.compton@reliant.org

407-270-1318

What I DoProcess applications to residency and internship programs
Onboard fixed-term field workers
Assist with partner and people inquiries and requests
I Can Help YouNavigate the onboarding process as a new employee
Understand where you're at in the process
Submit an AP request

MTD Health & Support Team

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Jenni Saniuk

MTD Health & Support Team Manager

Jenni.saniuk@reliant.org

214-244-6601

What I DoLead & shape all training strategy and content development, ensuring alignment with organizational goals and learner needs.
Oversee the full lifecycle of MTD coaching, from process design to coach development and quality assurance.
Provide strategic guidance and structure for long-term support raisers, equipping them with sustainable tools, encouragement, and pathways for success.
I Can Help YouEngage with Program Leads to identify and resolve key issues in training, assessment, MTD health, and product development, ensuring alignment with Reliant’s strategic goals.

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Joshua Dull

Residency & Internship Program Manager

Joshua.dull@reliant.org

407-502-0326

What I DoGuide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
Work with Church and Program leaders to create and facilitate programs
Engage with new potential partners on what it might look like to partner
I Can Help YouIf you're a church/ministry leader thinking about partnering with Reliant
To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader

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Karl Koemmpel

Lead Coaching Administrator

karl.koemmpel@reliant.org

360-620-9406

What I DoRecruit, train, and work with all coaches across reliant

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Joshua Dull

Residency & Internship Program Manager

j oshua.dull@reliant.org

407-502-0326

What I Do

Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
Work with Church and Program leaders to create and facilitate programs
Engage with new potential partners on what it might look like to partner

I Can Help You

If you're a church/ministry leader thinking about partnering with Reliant

To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader

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Carly Erskine

Residencies Coordinator and Liaison

carly.erskine@reliant.org

407-901-0862

What I Do

Provide administrative support to the Residencies Director
Help our Residency and Intern Missionaries as the first point of contact
Coordinate remote MTD trainings for residencies and interns

I Can Help You

With questions about the missionary application process
With questions about residency and intern programs
With questions about remote MTD trainings

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Sam Wittek

Residencies Systems & Logistics Administrator

sam.wittek@reliant.org

407-789-2080

What I Do

Communications with church leaders and residents about MTD and Employment
Support and Development of internal processes and procedures for the Fixed Term Team
Provide informational support and financial analysis with resident support raising goals

I Can Help You

Answer and help determine the current financial standing of the account you are responsible for
With any employment-related adjustments or changes
With creative problem solving for situational resident/program issues

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Beka Cashmer

Residencies Systems & Logistics Coordinator

beka.cashmer@reliant.org

407-743-1584

What I Do

Provide informational support and financial analysis with resident support raising goals

Internally process and communicate employment information
I Can Help YouSee your support raising progress and trajectory

Answer and help determine the current financial standing of the account you are responsible for

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Karl Koemmpel

Residencies Coaching Administrator

karl.koemmpel@reliant.org

306-620-9406

What I Do

With any coaching related questions or concerns

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Matthew McClure

MTD Strategy & Content Administrator

matthew.mcclure@reliant.org

407-440-9719

What I DoCommunicate with those who have an interest in partnering with Reliant
Networking and Building Bridges for Reliant partnerships
Assist in being a trainer (New Staff Training, and College)

Provide informational support and financial analysis with resident support raising goals

Internally process and communicate employment information

I Can Help You

See your support raising progress and trajectory

Answer and help determine the current financial standing of the account you are responsible for

Program Support Team

General information about Reliant
Understanding what partnering with Reliant looks like
Raise support! (If you are assigned to me for coaching)

Image Added

Janelle Wygant

MTD Logistics Administrator

janelle.wygant@reliant.org

407-236-1120

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Jenni Saniuk

Program Support Team Manager

Jenni.saniuk@reliant.org

214-244-6601

What I DoProvide 

leadership for the members of the program support teams

Provide direction and oversight for the functions of each program support team

Work with Program Team Leaders to foster a healthy environment for collaboration between support teams and programs teams

support to Reliant's program teams, including assistance with assessment, training, short-term mission trips, MTD analysis and other varying projects
Provide support to other members of the Program Support Team
I Can Help You

Connect with Program Leads about specific problems involving training, assessment, MTD health, and product development within Reliant's structures

With questions about training and assessment
With questions about short-term mission trips

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Keva Ambre

MTD Health & Coaching Specialist

Keva.Ambre@Reliant.org

407-545-3071

What I DoIndividual MTD coaching.
Group coaching cohorts for seasoned field staff who need a quick boost to their MTD. 
I Can Help YouRaise support within a cohort of your peers. 
Reach your support goals in a timely manner. 
Learn how to cultivate and steward higher-capacity donors. 

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Meredith Evans

MTD Health & Coaching Coordinator

meredith.evans@reliant.org

What I DoHelp plan Ministry Team Development training events for new International field staff
Provide ongoing MTD coaching for International field workers

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Hannah De Oliveira

Events Administrator

hannah.deoliveira@reliant.org

407-490-0425

What I Do

Oversee the logistics, planning, and implementation of Reliant's MTD Trainings, Mission Trips, and Events.

I Can Help You

Register or pay for a Reliant event
Answer questions about MTD trainings
Help you set up a Reliant Mission Trip

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Courtney South

Assessment Coordinator

courtney.south@reliant.org

407-236-1122

What I Do

Oversee the missionary application process

I Can Help YouWith questions about the 

missionary application process

Navigate the Reliant Assessment Hub

With training local leaders to complete interviews for Reliant

MTD process, your particular MTD situation, or ongoing coaching needs

Advancement Team

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Image Added

Jon Crawford

Product Development

Administrator

and Recruiting Specialist

jon.crawford@reliant.org

404

407-

402

270-

7815

2068

What I

Develop our products towards their best to help serve our missionaries.
Build our trainings within the LEARN platform.

I Can Help You

Fit your LEARN training needs within the larger picture of LEARN.
Resource you towards building and imagining within LEARN.

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Keva Ambre

Program Specialist

Keva.Ambre@Reliant.org

407-545-3071

What I Do

Individual MTD coaching.
Group coaching cohorts for seasoned missionaries who need a quick boost to their MTD.

I Can Help You

Raise support within a cohort of your peers.

Reach your support goals in a timely manner.

Learn how to cultivate and steward higher-capacity donors.

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Ashley Ramirez

MTD Health & Coaching Coordinator

ashley.ramirez@reliant.org

614-400-5042

What I Do

Coach missionaries as they raise support to enter their mission field
Train missionaries to give MTD presentations
Assess missionary applications
Encourage missionaries already on the field to maintain their financial supporters

I Can Help You

Persevere through the amazing and challenging support raising season!
Engage with your supporters in meaningful ways.

Employment Services

DoBuild relationships across the world for the sake of making more ministry happen.
Help new partners learn about and then connect with Reliant!
I Can Help YouHelp you understand more about Reliant, what it might look like to partner together.

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Russell Dietrich

Design and Media Administrator

russell.dietrich@reliant.org

407-743-0759‬

What I DoAssist in New Staff Trainings
field staff Support and Care for College Program Team
Coordinate Sabbaticals for College Program Team
MTD Coaching
I Can Help YouIf you need someone to discuss various vocational and life transitions
If you need encouragement and accountability during the support raising process
If you want to discuss the possibility of taking a sabbatical

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Kristina Lilly

Marketing & Communications Administrator

kristina.lilly@reliant.org

407-440-0962

What I DoInternal & External Communications
Social Media Management
Assist with Marketing & Recruitment
I Can Help YouAnswer questions regarding communications you receive from Reliant
Learn more about Reliant and how we can come alongside you and your ministry

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Sarah Colton

Recruiting Associate

sarah.colton@reliant.org

###

What I Do  
I Can Help You  

Payroll & Reimbursements

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Sarah Swann

Payroll and Reimbursements Manager

sarah.swann@reliant.org

407-720-5481

What I DoPerform monthly payroll processes
Oversee other payroll functions such as timecards, taxes, 403B, employment verifications, MTD transfers, and reimbursements
I Can Help YouIf you have a question about your paystub

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Clif Turner

Reimbursements Administrator

clif.turner@reliant.org

407-743-2696

What I DoOversee Reliant's Accountable Reimbursement Plan for all field staff
I Can Help YouHelp with unusual ministry expense requests
Understand why a reimbursement was rejected
Obtain a expense advance

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Liz Worthey

Reimbursement Coordinator

liz.worthey@reliant.org

407-986-5530

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Tonya Bartels

Employment and Benefits Specialist

tonya.bartels@reliant.org

407-574-5165

What I Do

Provide oversight and support to the benefits and employment processing team

I Can Help You

By researching and assisting with complex insurance situations
Answering questions about the commissioning and ordination processes and procedures

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Erin Radomsky

Payroll and Reimbursements Specialist

erin.radomsky@reliant.org

407-490-0149

What I Do

Oversee Reliant's Accountable Reimbursement Plan
Oversee the processing of payroll payments

I Can Help You

Figure out if that "weird" ministry expense is reimbursable
Understand why your payroll wasn't what you expected
Plan for large paychecks because of a bonus or large backpay payment

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Kaitlin Hughes

Employment and Benefits Coordinator

k aitlin.hughes@reliant.org

407-502-0813

What I Do

Process employment and benefits for new and current missionaries

I Can Help You

Employment paperwork and changes
Getting your support goals processed

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Monique Maharaj

Employment Services Coordinator

monique.maharaj@reliant.org

407-545-8931

What I DoProcess submitted reimbursements
Process payroll tax withholding payments
I Can Help YouTrack a reimbursement
Get clarity about 

Reliant's reimbursement policies

Fill out a new tax form when you move or have a life change

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Jennifer Greening

Benefits Coordinator

jennifer.greening@reliant.org

407-630-5904

What I Do

Process benefits for new and current missionaries

I Can Help You

Understand insurance paperwork and policies
Enroll or change plans

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Reliant's reimbursement policies
Fill out a new tax form when you move or have a life change

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Bethany Hutchison

Retirement Coordinator

payroll@reliant.org

Dawn Reed

Reimbursement Assistant

dawn.reed@reliant.org

407-459-1823

What I DoProcess 

submitted reimbursements

403B payments
Process 403B enrollments and terminations
I Can Help 

You

Be a pro at writing up that ministry expense!
Track a reimbursement
Try to fix a rejected reimbursement
Get clarity about Reliant's reimbursement policies

YouWith your 403B questions

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Kim Ramsey

Payroll Administrator

payroll@reliant.org

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Miriam Torres

Payroll Clerk

miriam.torres@reliant.org

407-789 2167

What I DoProcess tax payments, reports, and registrations
Create journal entries for reconciliation of payroll accounts
I Can Help You

Submit an MTD Transfer Request

Update your 401(k) deductions

Submit your timecard correctly

Accounting

With sending you a W4 or W2
Change your tax location address
General payroll questions

Human Resources

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Tonya Bartels

HR Manager

tonya.bartels@reliant

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Danielle Martin

Staff Accountant

danielle.martin@reliant

.org

407-

487

574-

4204

5165

What I Do

Oversee daily accounting functions

Ensure accuracy in financial transactions

I Can Help You

Answer ministry project fund account balance questions
Assist with department transfer requests and questions

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Provide oversight and support to the benefits and employment, and Central processing team
As apart of the HR Team, I work with leadership here at Reliant to create and implement efficient and supportive processes to meet the employment and benefits needs for our staff

Laurel Erskine

Accounting Coordinator

ap @reliant.org

What I Do

Daily accounting functions

I Can Help You

I help missionaries best by supporting Central Staff Accountants pay the bills and help keep accounting running.

Gift Services

My Team are the ones you will engage with, but I am here for escalated issues and advocacy with our insurance providers
By researching and assisting with complex insurance situations

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Kaitlin Hughes

HR Generalist

kaitlin.hughes@reliant

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Tatiana Cortes

Gift Services Administrator

gift.services@reliant

.org

407-

986

502-

5486

0813

What I Do

Oversees the daily operations of gift processing.

Processes donor gifts and donations including paper checks, automatic withdrawal, and online or phone gifts.

Answers donor and missionary phone calls and e-mails.

I Can Help You

Donor giving and records
Automatic withdrawal
Matching gifts

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Natalia Perez

Donor Liaison

natalia.perez@reliant.org

407-789-2081

What I Do

Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues.
Assist with processing donor gifts received through the mail.

I Can Help You

Fix a gift that looks wrong on Staffnet or online giving
Correct a miscredited gift
Update donor information and giving

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Janine Warner

Gift Services Coordinator

g ift.services@reliant.org

What I Do

Processes donor gifts received through the mail.
Sends daily deposit to the bank through the Remote Deposit Service.
Sends donor receipts and reminders.
Manages donor address updates and returned mail.

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Nalizka Rivera

Gift Services Coordinator

g ift.services@reliant.org

What I Do

Processes donor gifts received through the mail.
Sends donor receipts and reminders.
Manages donor address updates and returned mail.
Processes LifeLink payments.

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Judi Major

Donor Liaison

judi.major@reliant.org

407-734-0352

What I Do

Answers donor and missionary e-mails and assists with phone calls. Helps donors with basic website issues.

I Can Help You

Fix a gift that looks wrong on Staffnet or online giving
Update donor information and giving, misdirected gifts, merge duplicate records
If a donor wants to give a gift of stock or securities or has questions about matching gifts

Central Operations

Support Central and Field staff and leaders throughout their time with Reliant, helping with day‑to‑day HR needs, compliance, and creating a positive, well‑supported workplace

I Can Help You

Hiring, onboarding, and employee transitions
Employee questions related to policies, benefits, payroll, and HR systems
Central staff performance support, training coordination, and employee relations guidance
Compliance, documentation, and HR process improvements

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Alnika Douglas

HR Specialist

alnika.douglas@reliant.org

407-236-1120

What I Do

Manage and guide processing, systems, and administration needed for Employment at Reliant Mission.

I Can Help You

Answering questions about employment, new hire paperwork and employment changes
Answering questions about the commissioning and ordination processes and procedures
Process employee's exit from Reliant

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Rachael Messer

Benefits Specialist

rachael.messer@reliant.org

407-502-3304

What I DoProcess benefits for new and current employees
I Can Help YouEnroll or change your insurance coverages or plans
Understand the different benefits options and how they apply to you
Make changes to your coverage when you experience major life events
Make sure you and all your dependents are covered

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Tracy Thatcher

HR Coordinator

tracy.thatcher@reliant.org

What I Do

Process employment changes for new and current employees

I Can Help You

Review background checks
Enroll new employees in Required Education
Getting new hires processed including I-9 verifications
Getting employment changes and support goals processed

Accounting

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Miriam Torres

Senior Accountant

miriam.torres@reliant.org

407-789 2167

What I DoPrepare financial statements 
Prepare Audit documentation
Accounting functions across all of Reliant's operations
I Can Help YouAnswer escalated questions about Fund balances for departments

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Laurel Erskine

Accounting Generalist

accounting@reliant.org

What I DoDaily accounting functions
Grant/project fundraising
Accounts payable
I Can Help YouI help staff best by supporting Central Staff Accountants pay the bills & help keep accounting running.

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Jenna Clemens

Accounting Analyst

jenna.clemens@reliant.org
ap@reliant.org

407-743-2656

What I DoAccounts Payable - receive, process, and manage invoices for payment
Financial Planning and Analysis - collect, organize, analyze, and report monthly Program Team data in monthly dashboard (revenue, admin fees, and other MTD health-related data)
I Can Help YouPay a vendor or answer questions about payments
Assign a FD # to new field staff
Develop systems to collect, organize, and analyze data, especially spreadsheets

Donor Services

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Danielle Martin

Donor Processing Manager

danielle.martin@reliant.org

407-487-4204

What I DoProvide vision and oversight for gift processing and donor relations at Reliant
Ensure top-notch communication with all Reliant donors
Ensure best practices are followed in all areas of handling and receipting gifts
I Can Help YouI can assist with escalated donor and field staff needs, providing care and specialized solutions

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Natalia Perez

Donor Liaison

natalia.perez@reliant.org

407-789-2081

 What I DoAnswers donor and field staff phone calls and e-mails. Helps donors with basic website issues. 
Assist with processing donor gifts received through the mail.
I Can Help YouFix a gift that looks wrong on Toolbox or online giving
Correct a discredited gift
Update donor information and giving

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Dezirae Noriega

Donor Services Administrator

dezirae.noriega@reliant.org

407-789-2080

 What I DoOversee the daily operations and training of team members of the Gift Services Department. 
I Can Help YouAnswer questions on the types and process of giving donations. 
Update donor information and giving, as well as correct discredited gifts. 

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Cody Phipps

Donor Services Coordinator

cody.phipps@reliant.org

407-906-1086

What I Do

Process donations for field staff.

I Can Help You

Answer questions on the types and process of giving donations.
Update donor information and giving, as well as correct discredited gifts.

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Kyle Gahring

Donor Services Coordinator

kyle.gahring@reliant.org

407-630-5904

 What I DoProcess donations for field staff.
I Can Help YouAnswer questions on the types and process of giving donations.
Update donor information and giving, as well as correct discredited gifts. 

Central Operations

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Kristen Hill

Executive Assistant

kristen.hill@reliant.org

What I DoProvide administrative support to the President/CEO and CFO
I Can Help YouIf you would like to set up an appointment with Tom Mauriello or James Kaufman

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Kelly Bapka

Office HR Administrator

kelly.bapka@reliant.org

407-502-3304

What I Do

Oversee the office payroll

I Can Help You

With insurance for office employees
With other office employee HR related issues and concerns

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Sarah Swann

Assistant to the Executive Director and Special Projects Administrator

sarah.swann@reliant.org

407-720-5481

What I Do

Assist Reliant's Executive Director
Works alongside to organize and manage executive-level special projects

I Can Help You

If you would like to set up an appointment with Tom Mauriello

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Amber Blais

Communications Administrator

a mber.blais@reliant.org

407-517-0199

What I Do

Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.
Communication pieces to our field staff and Central employees

I Can Help You

With ordering materials on CopyCat
With your profile and cover photo on your Reliant.org profile
Any Reliant branding questions

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Deborah Kennedy

Operations Project Coordinator

deborah.kennedy@reliant.org

407-986-5323

What I Do

Assist the Director of Operations with strategic work for the Central Teams
Manage collaborative projects and processes around Reliant

I Can Help You

If you have questions about the way our Central teams operate

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Kristina Lilly

HR Compliance Coordinator

kristina.lilly@reliant.org

407-440-0962

What I Do

Assignment and tracking of required education for new and existing staff
Maintain policies and procedures related to HR standards and compliance

I Can Help You

Answer questions about HR policies or training

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Adrienne Bridges

Office Coordinator

adrienne.bridges@reliant.org

407-801-8397

What I Do

First point of contact for our office space in the Lake Nona area of Orlando, FL
Help build and maintain office culture and environment for all Central employees
Assist HR Administrator with training and onboarding for new Central employees

I Can Help You

If you need to know any logistical things about the Central office

Technology Services

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John Abassian

Software Engineer

IT Director

helpdesk@reliant.org

What I DoDevelops and maintains Reliant's applications, services, websites and more.
I Can Help You I help 

missionaries

field staff best when implementing new features and fixes.
The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

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Ben Wilkinson

Principal Software

Engineer

Architect

helpdesk@reliant.org

What I DoDevelops and maintains Reliant's software applications, services, websites and more.
I Can Help You I 

help missionaries best

help field staff best when implementing new features and fixes.
The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

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Will Lafferty

Software

Engineer

Support Administrator

helpdesk@reliant.org

What I DoDevelops and maintains Reliant's software applications, services, websites and more.
I Can Help YouI 

help missionaries best

help field staff best when implementing new features and fixes. The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
Image Modified	Sarah Schulteis

Junior

Software Engineer

helpdesk@reliant.org

What I DoDevelops and maintains Reliant's software applications, services, websites and more.
I Can Help YouI 

help missionaries best

help field staff best when implementing new features and fixes.
The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section

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David Lim

Junior

Image Added

Bill Erskine

Network Administrator

bill.erskine@reliant.org

407-710-0722

What I Do I maintain Reliant's servers and network as well as maintain and troubleshoot the office staff's computing needs.
I Can Help YouSorry! Unfortunately, I can’t help you with your local computer problems

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Brandon Pacol

Software Engineer

helpdesk@reliant.org

What I DoDevelops and maintains Reliant's software applications, services, websites and more.
I Can Help YouI 

help missionaries best

help field staff best when implementing new features and fixes.
The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section

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Bill Erskine

Network Administrator

bill.erskine@reliant.org

407-710-0722

What I Do

I maintain Reliant's servers and network as well as maintain and troubleshoot the office staff's computing needs

I Can Help You

Sorry! Unfortunately, I can’t help you with your local computer problems

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Key

YOUR LIAISONS

Full Central Teams

General Email Addresses

Central Office

Central Leadership Team

Tom Mauriello

What I Do

I Can Help You

James Kaufman

Dave Meldrum-Green, CPA

What I Do

I Can Help You

I Can Help You

Matt Elkins

Kerry Housley

What I Do

I Can Help You

Crystal Wadin

Julie Thomas

What I Do

I Can Help You

Kerry Housley

What I Do

I Can Help You

Mike Easton

What I Do

Barb Seckler

What I Do

I Can Help You

Collegiate Team

Dave Meldrum-Green, CPA

Mike Swann

What I Do

I Can Help You

Kathy Zellinger

What I Do

I Can Help You

Heather Thompson, CPA

What I Do

I Can Help You

Chad Frank

What I Do

I Can Help You

Matthew McClure

What I Do

I Can Help You

Caleb Hayworth

What I Do

I Can Help You

Russell Dietrich

What I Do

I Can Help You

U.S. Churches & Ministries Team

College Team

Ryan Kozey

What I Do

I Can Help You

Kathy Zellinger

What I Do

I Can Help You

Chad Frank

What I Do

I Can Help You

Caleb Hayworth

What I Do

I Can Help You

U.S. Churches & Ministries Team

CJ White

What I Do

I Can Help You

Liz Svajda