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Page History
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Specific Readiness Level To Determine Next Steps
| Level 5 | Level 4 | Level 3 | Level 2 |
|---|---|---|---|
Widespread criminal events that inhibit the safe continuation of the team in the future | Large increase in criminal events that impede on the ministry activity of an entire team A major criminal activity or attempt directed at a team member, or ongoing significant criminal activity directed at a team member | Above-average criminal activity or multiple small criminal acts directed at team members(s) A significant isolated criminal activity or attempt directed at a team member | Normal Crime |
| Note |
|---|
Level 1: As a standard of practice, no international missionary should be living in a readiness level state of Level 1 (relaxed, unaware of surroundings, not prepared to react). Level 1 is considered US normal. Level 2: Overseas normal readiness level. Standard overseas threat level. Situations are taken care of locally by the field team. Level 3: Local Field Team manages the situation, but the team informs Reliant crisis manager so that Reliant can evaluate the situation. Typically at this level, the incident is localized and on a smaller scale. Reliant would not know of the incident without the field team informing us. Reliant would like to hear that "we are fine" and be available to help evaluate the situation and provide assistance if needed. Level 4: Field team is mostly managing the situation, but Reliant crisis manager is now actively involved in the decision-making and helping the field team directly. Level 5: Management of the crisis is now beyond the capacity of the local field team to manage. Reliant's Crisis Management Team or its pre-approved delegate is stepping in to now manage the situation. This is a major crisis resulting in ongoing disruption to operations or the threat now inhibits the ability of the team to safely continue. |
Specific Readiness Level To Determine Next Steps
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Steps to Reduce Probability and Consequences
- Practice situational awareness (Color Codes for Situational Awareness) and operational security procedures
- Communicate and communicate routinely with the Global Security Advisor
- Report all criminal events to the International Crisis Manager and Global Security Advisor
- Be prepared to activate other additional contingency plans if situations ariseIf additional contingencies occur, strongly consider immediate evacuationsuch a situation arises
- Research local laws before instituting a team and keep a working record of relevant legislation
Applicable Corporate Policies
- Evacuations Evacuations may be authorized and mandated at either the local, Self-Evacuation, or corporate Reliant level.
- Know your your Places of Refuge
Crisis Resolution Protocol
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- Determine the location and status of all personnel that might be affected
- Assign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities leading up to the incident and locations they might have visited recently. This personnel should locate and contact any witnesses that might have observed the incident and complete an Initial Crisis Report for each.
- Establish initial contact with the Reliant Crisis Manager using the Emergency Number
- Record any injuries using the Victim Information Form
- Contact the nearest U.S. Embassy or Consulate Immediately Shelter in Place as appropriate based on the threat
- If there are any missing persons, contact local law enforcement (The Smart Traveler Enrollment Program (STEP) app has local "911" numbers you can call- See Helpful International Risk Management Resources) to report them and simultaneously follow the missing persons contingency plan
- Activate Shelter-in-Place Protocols starting with a lockdown of field team facilities with a mandated curfew for all personnel until further notice
- If possible attempt to evacuate or relocate to places of refuge
- Close the incident with a detailed report of all events and steps taken (especially if the individual was removed prior to completion of the team)
- the Contingency Planning: Missing Person
- As soon as you are able, begin documenting and gathering information
- Contact Reliant to report the incident: Crisis Reporting for International Incident
- Call the local authorities and file a police report
- All non-threatened team members lockdown in team location and confer with the ICMT for instructions
- Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
- Record any injuries with Reliant who will add victim information
- Determine if the event was directed at personnel or a general increase in criminal activity
- Follow all law enforcement directives and pursue all available legal ramifications
- Follow all ICMT directions and recommendationsShare a copy of your report with Reliant
