For assistance, problems or questions, please email us.
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Full Central Teams
For more information on all Central workers and how they can help, jump straight to the appropriate Team below.
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General Email Addresses
We have lots of different topical or Team email addresses that may be of help. Check here to find the one you need!
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Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. This email is managed by Julie Thomas, HR Compliance OfficerDirector. You can also reach her directly by phone at 407-490-0141. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) You can also make anonymous reports of misconduct or policy violations via the Employee Reporting Hotline. |
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If you or your donor have general questions, you can refer to the robust help page on our website . |
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Central OfficeGeneral contact information
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Central Leadership Team |
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Dave Meldrum-Green, CPA
Director of Organizational Affairs & Treasurer
dave.meldrum-green@reliant.org
407-459-7496
What I Do
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407-801-8612
What I Do
- Oversee the implementation of our mission to serve partners, missionaries, and donors
- Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
- Ensure our Central teams, processes, and operations are working efficiently
I Can Help You
- Answer questions about the way our organization and our Central teams operate
Julie Thomas
HR Compliance Officer
407-490-0141
What I Do
- Oversee Reliant's HR Compliance Program
- Maintain HR policies, procedures, and training related to compliance
- Support Reliant Program Teams in HR-related issues
I Can Help You
- Answer questions about HR policies or training
- Navigate employee relations issues/concerns (along with Program Team Lead)
Matt Elkins
Director of Program Teams
407-545-5281
What I Do
- Oversee the work and ministry of Reliant's Program Teams
- Ensure the Program Teams are providing tailored resources and direct service to Reliant's church ministry partners and missionaries
- Provide leadership for Reliant's Training, Assessment, Recruiting, and MTD Health and Coaching Teams
I Can Help You
- Answer questions about Reliant's mission and vision in church/ministry partnership and missionary mobilization
- Provide insight on the philosophies Reliant uses for support raising training, coaching
- Explore ways Reliant can serve and partner with new churches or ministries
Barb Seckler
Director of Finance Teams
407-270-1318
What I Do
- Oversee The Employment Services, Accounting, and Gift Services teams
- File taxes and official tax documents such as W2s and 1095-Cs
I Can Help You
- Research escalated tax, payroll or account balance questions
- Provide resources and consultation on your tax situation as a minister
- Obtain a copy of a previous year W2
Collegiate Team
Mike Swann
Director of Collegiate Program Team
407-545-5453
What I Do
- Oversee the Collegiate Program Team
I Can Help You
- Assessment, hiring, compensation, and evaluations of Collegiate Program Team (PT) missionaries
- MTD Coaching, Training, and performance for Collegiate PT
- Missionary care and crisis for Collegiate PT
Kathy Zellinger
Collegiate Missionary Liaison
407-502-0995
What I Do
Un-official "mom" of the Collegiate Program Team. I am the first point of contact for Collegiate missionaries and interns, giving "help desk answers", collecting prayer requests, giving care for missionaries, and helping them know their next steps and who to talk to in the Central Team for all their needs.
I Can Help You
If you don't know who to call!
With any employment questions, Reliant account questions, donor questions, etc.
Set your sponsor or sending church
Chad Frank
MTD Health Lead
330-221-8003
What I Do
- Monitor MTD health for released college-based churches and missionaries
- Assist in meeting the needs and answering the questions of college-based MTD coaches
- Provide training and continuing education for college-based churches and MTD coaches
I Can Help You
- With your overall MTD strategy as a church or missionary
- Answer questions about your MTD Health Score and Fundraising Status
- Get connected with resources to help you obtain or maintain MTD health
Matthew McClure
Training Support
407-440-9719
What I Do
- MTD Coaching
- Communicate with those who have an interest in partnering with Reliant
- Networking and Building Bridges for Reliant partnerships
- Assist in being a trainer (New Staff Training, and Collegiate)
I Can Help You
- General information about Reliant
- Understanding what partnering with Reliant looks like
- Raise support! (If you are assigned to me for coaching
Caleb Hayworth
Processing and Systems Administrator
407-917-3203
What I Do
- Create and maintain support and care structures for Collegiate missionaries
- Manage projects and provide oversight of implementation of new processes within the Collegiate Program
- Assist in overseeing & tracking Collegiate applicants moving through the Assessment Hub toward a hiring decision/training
I Can Help You
- If you have questions about the Collegiate Systems
CJ White
US Program Team Lead
903-445-9628
What I Do
- Oversee US Churches and Ministries Program
I Can Help You
- Set up a New Partnership between your ministry and Reliant
- Guide a ministry, team, or missionary that you are supervising
- Navigate special circumstances related to any US Church or ministry
- With any questions, support, or MTD coaching for US Missionaries
Grace Crosby
US Missionary Liaison
407-490-0241
What I Do
- First point of contact in assisting U.S. based missionaries
- Serve as a liaison between US missionaries and the office support staff (finance, HR, gift processing, technology, etc)
- Provide administrative support for the US Program Team
I Can Help You
- With questions about the missionary application process
- With questions about U.S. and Church Planting Ministry Team Development programs
- With questions about remote MTD trainings
- If you need Employment Verification
- Scheduling appointments with our U.S. Program Team Members
Tyler Ballew
US Systems Developer
281-967-9147
What I Do
- Develop systems and oversee projects to help the U.S. Program Team serve US Partners and Missionaries more effectively
- Coordinate and Support MTD training, coaching, and health for US based missionaries
- Support and Coordinate Reliant's Church Planter Support Raising Program
I Can Help You
- MTD Coaching and Training
- Church Planting support through Reliant
International Team
Cori Crawford Van Oss
International Program Team Lead
cori.crawfordvanoss@reliant.org
407-487-4492
What I Do
- Oversee International Ministries and Programs
- Support and Partner with International supervisors
- Train international workers and guide their employment
I Can Help You
- Set up International ministries that mobilize support-based workers
- Guide a ministry, team, or worker
- Navigate special circumstances related to International ministry
- Please contact me if you have an emergency in an international ministry location
Bethany Orys
International Missionary Liaison
407-986-5530
What I Do
- Serve our international missionaries as the first point of contact
- Work with new missionaries to set up employment
- Track with international missionaries to support employment needs throughout their careers with Reliant
I Can Help You
- With questions about the international missionary application process
- With questions about the international program
Matt Mott
International Program Team Administrator
matthew.mott@reliant.org
407-236-1120
What I Do
- Administrate the International Training and Coaching needs.
- Work on systems and special projects within the International Team.
I Can Help You
- With your International Training or Coaching needs or questions.
Ashley Ramírez
International MTD Coach & Project Coordinator
614-400-5042
What I Do
- Coach International Missionaries as they raise support to enter their mission field
- Train International Missionaries to give MTD presentations
I Can Help You
- Persevere through the amazing and challenging support raising season!
- Answer (most!) questions about the international program
- Engage with your supporters through email and social media
Internships & Residencies Team
Collegiate Team
U.S. Churches & Ministries Team
International Team
Internships & Residencies Team
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Carly Erskine
Residencies Coordinator and Liaison
carly.erskine@reliant
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Sam Wittek
Systems & Logistics Coordinator
sam.wittek@reliant
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Jon Crawford
MTD Coach & Trainer
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Program Support Team |
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Hannah De Oliveira
Training Coordinator
hannah.deoliveira@reliant
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What I Do
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Courtney South
Assessment Coordinator
courtney.south@reliant
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- With questions about the missionary application process
- Navigate the Reliant Assessment Hub
- With training local leaders to complete interviews for Reliant
Jenni Saniuk
MTD Health & Coaching Specialist
214-244-6601
What I Do
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Keva Ambre
Program
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Employment Services
Tonya Bartels
Employment and Benefits Specialist
407-574-5165
What I Do
- Provide oversight and support to the benefits and employment processing team
I Can Help You
- By researching and assisting with complex insurance situations
- Answering questions about the commissioning and ordination processes and procedures
Kaitlin Hughes
Employment and Benefits Coordinator
kaitlin.hughes@reliant
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- Employment paperwork and changes
- Getting your support goals processed
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Jennifer Greening
Benefits Coordinator
jennifer.greening@reliant
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Payroll & Reimbursements
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Erin Radomsky
Payroll and Reimbursements Specialist
erin.radomsky@reliant
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I Can Help You
- Figure out if that "weird" ministry expense is reimbursable
- Understand why your payroll wasn't what you expected
- Plan for large paychecks because of a bonus or large backpay payment
Monique Maharaj
Employment Services Coordinator
407-545-8931
What I Do
- Process submitted reimbursements
- Process payroll tax withholding payments
I Can Help You
- Track a reimbursement
- Get clarity about Reliant's reimbursement policies
- Fill out a new tax form when you move or have a life change
Dawn Reed
Reimbursement Assistant
407-459-1823
What I Do
- Process submitted reimbursements
I Can Help You
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Accounting
Danielle Martin
Staff Accountant
407-487-4204
What I Do
- Oversee daily accounting functions
- Ensure accuracy in financial transactions
I Can Help You
- Answer ministry project fund account balance questions
- Assist with department transfer requests and questions
Human Resources
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Beth Courtney
Staff Accountant
beth.courtney@reliant
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- Oversee the monthly and annual accounting functions
- Work with Capin Crouse on Reliant's annual audit
- Process grant requests
I Can Help You
- Answer questions about ministry project funds or grants
- Provide a copy of Reliant's audited financial statements for any donor who requests it
- Answer random questions that you may not be sure who to direct them to
Laurel Erskine
Accounting Coordinator
What I Do
- Daily accounting functions
I Can Help You
- I help missionaries best by supporting Central Staff Accountants pay the bills and help keep accounting running.
Gift Services
Tatiana Cortes
Gift Services Administrator
407-986-5486
What I Do
- Oversees the daily operations of gift processing.
- Processes donor gifts and donations including paper checks, automatic withdrawal, and online or phone gifts.
- Answers donor and missionary phone calls and e-mails.
I Can Help You
Donor giving and records
Automatic withdrawal
- Matching gifts
Janine Warner
Gift Services Coordinator
What I Do
- Processes donor gifts received through the mail.
- Sends daily deposit to the bank through the Remote Deposit Service.
- Sends donor receipts and reminders.
- Manages donor address updates and returned mail.
Nalizka Rivera
Gift Services Coordinator
What I Do
- Processes donor gifts received through the mail.
- Sends donor receipts and reminders.
- Manages donor address updates and returned mail.
- Processes LifeLink payments.
Judi Major
Donor Liaison
407-734-0352
What I Do
- Answers donor and missionary e-mails and assists with phone calls. Helps donors with basic website issues.
I Can Help You
- Fix a gift that looks wrong on Staffnet or online giving
- Update donor information and giving, misdirected gifts, merge duplicate records
- If a donor wants to give a gift of stock or securities or has questions about matching gifts
Natalia Perez
Donor Liaison
407-789-2081
What I Do
- Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues.
- Assist with processing donor gifts received through the mail.
I Can Help You
- Fix a gift that looks wrong on Staffnet or online giving
- Correct a miscredited gift
- Update donor information and giving
Central Operations
Kelly Bapka
Office HR Administrator
407-502-3304
What I Do
- Oversee the office payroll
I Can Help You
- With insurance for office employees
- With other office employee HR related issues and concerns
Sarah Swann
Assistant to the Executive Director and Special Events Coordinator
407-720-5481
What I Do
- Assist Reliant's Executive Director
- Administrate special events
I Can Help You
- If you would like to set up an appointment with Tom Mauriello
- Answer questions that you have about any special events administered by Reliant.
Amber Blais
Communications Administrator
407-517-0199
What I Do
- Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.
- Communication pieces to our field staff and Central employees
I Can Help You
Accounting
Gift Services
Central Operations
Technology Services
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- With ordering MTD materials on CopyCat.
- With your profile and cover photo on your Reliant.org profile.
- With Reliant Branding (colors and logos)
Javonte Lilly
Office Coordinator
407-801-8397
What I Do
- First point of contact for our office space in the Lake Nona area of Orlando, FL
- Help build and maintain office culture and environment for all Central employees
- Assist HR Administrator with training and onboarding for new Central employees
I Can Help You
- If you need to know any logistical things about the Central office
Deborah Kennedy
Operations Coordinator
407-986-5323
What I Do
- Assist the Director of Operations with strategic work for the Central Teams
- Manage collaborative projects and processes around Reliant
I Can Help You
- If you have questions about the way our Central teams operate
Technology Services
John Abassian
Software Engineer
What I Do
- Develops and maintains Reliant's applications, services, websites and more.
I Can Help You
- I help missionaries best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
Ben Wilkinson
Software Engineer
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