What I Do

• Make sure we are meeting our mission to serve

• field staff for the gospel

• Oversee just about everything, directing our Managers and Directors

• Report to our Board of Directors

I Can Help You

• Connect Reliant with a new ministry director or church network that Reliant may be able to serve.
• To further appeal a decision by other leadership, if needed.
• Please contact my assistant (

• kristen.

• hill@reliant.org) if you would like to schedule a meeting

What I Do

• Support Reliant’s mission, vision, and strategy
• Oversee Reliant Finance and governance
• Support Reliant program teams through Finance-related services to field staff

I Can Help You

• If you have questions about the Annual Ministry Report

• If you have

• questions about the financial integrity or stewardship of Reliant 

What I Do

• Oversee the

• work and ministry of Reliant's Program Teams
• Ensure the Program Teams are providing tailored resources and direct service to Reliant's church ministry partners and field staff
• Provide leadership for Reliant's Training, Assessment, Recruiting, and MTD Health and Coaching Teams 

I Can Help You

• Answer questions about

• Reliant's mission and vision in church/ministry partnership and field staff mobilization
• Provide insight on the philosophies Reliant uses for support raising training, coaching
• Explore ways Reliant can serve and partner with new churches or ministries 
  

What I Do

• Oversee Reliant's HR

• Program
• Maintain HR policies, procedures, and

• training 
• Support Reliant Program Teams in HR-related issues

I Can Help You

• Answer questions about HR policies or training
• Navigate employee relations issues/concerns (along with Program Team Lead)

What I Do

• Oversee the

• implementation of our mission to serve partners, field staff, and donors
• Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
• Ensure our Central teams, processes, and operations are working efficiently

I Can Help You

• Answer questions about the way our organization and our Central teams operate

What I Do

• Lead Reliant International towards new vision & initiatives that will serve sending churches, field staff, and partners.
• Lead the international team to serve our partners proactively.

I Can Help You

• With questions about joining Reliant International as a sending church, new field staff or overseas partner.
• Helping field staff connect with their sending church.

What I Do

• Oversee Reliant's ministry grant program
• Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee
• Work with Capin Crouse on our annual audit
• Review our monthly financial reporting
• Perform our annual health and dental insurance renewals & all corporate, property, liability and overseas insurances
• Address legal and liability questions and issues, work to help set policy for Reliant.

I Can Help You

• If you have questions about the Annual Ministry Report
• You want to know more about the Board of Directors
• If you have a legal or policy question
• If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project

What I Do

• Serve as a system and process developer for U.S. based field staff
• Increase partnership opportunities with U.S. based ministries in need of Reliant support offerings
• Provide strategic support for the U.S. Program Team

I Can Help You

• Set up a New Partnership between your ministry and Reliant
• Network/collaborate with other organizations domestically where mission, vision, purpose, & geography might have alignment
• With any questions, support, or MTD coaching for U.S. field staff
  

What I Do

• Un-official "mom" of the

• College Program Team. I am the first point of contact for

• College field staff and interns, giving "help desk answers", collecting prayer requests, giving care for

• field staff, and helping them know their next steps and who to talk to in the Central Team for all their needs.

I Can Help You

• If you don't know who to call!

• With any employment questions, Reliant account questions, donor questions, etc.

• Set your sponsor or sending church

What I Do

• Monitor MTD health for released college-based churches and

• field staff
• Assist in meeting the needs and answering the questions of college-based MTD coaches
• Provide training and continuing education for college-based churches and MTD coaches 

I Can Help You

• With your overall MTD strategy as a church or

• field staff
• Answer questions about your MTD Health Score and Fundraising Status
• Get connected with resources to help you obtain or maintain MTD health

What I Do

• Create and maintain support and care structures for College field staff
• Manage projects and provide oversight of implementation of new processes within the College Program
• Assist in overseeing & tracking College applicants moving through the Assessment Hub toward a hiring decision/training

I Can Help You

• If you have questions about the College Systems

What I Do

• Oversee US Churches and Ministries Program

I Can Help You

• Set up a New Partnership between your ministry and Reliant
• Guide a ministry, team, or field staff that you are supervising
• Navigate special circumstances related to any US Church or ministry
• With any questions, support, or MTD coaching for US field staff

What I Do

• Develop systems and structures to care for and support local churches, church planters, pastors, field staff, and ministries within the US Program 
• Internally process and communicate employment information
• Assist in overseeing & tracking US applicants moving through the assessment process toward a hiring decision/training
• Oversee MTD Coaching & Health for US Program Team

I Can Help You

• With any questions about MTD coaching, the application process, employment onboarding, and/or partnership questions.

What I Do

• Serve as the first point of contact for our US Churches and Ministries. 
• Work with new U.S. based field staff to set up employment and support them throughout their time with Reliant. 
• Help answer or point U.S. field staff in the right direction with any questions they might have.

I Can Help You

• With any employment questions, Reliant account questions, donor questions, etc.

What I Do

• I train individuals doing ministry team development with US churches and ministry teams. 

• I make trainings fun and engaging. 

I Can Help You

• Learn how to do ministry team development so you can do what God has called you to do. 

What I Do

• Connect with field staff and partners during special transitions or circumstances.
• Help lead the International Team on projects and processes

I Can Help You

• Find the information and resources you need as a Cross-Cultural field staff

What I Do

• Serve our International field staff as the first point of contact for any questions related to their employment with Reliant.
• Work with International field staff during their initial launch to the field and other important transitions.

I Can Help You

• With any question! If I don't know the answer, I'll find it for you.

What I Do

• Onboard International Employees
• Coordinate Short-Term Trips
• Assist with day-to-day international operations

I Can Help You

• Navigate the onboarding process as a new employee
• Help churches organize a short-term trip
• Learn more about Reliant project funds

What I Do

• Provide informational support and financial analysis with resident support raising goals
• Internally process and communicate employment information

I Can Help You

• See your support raising progress and trajectory
• Answer and help determine the current financial standing of the account you are responsible for 

What I Do

• First point of contact for your ministry or church
• Work with new staff to set up employment and support them throughout their time with Reliant.
• Help answer or point staff in the right direction with any questions they might have.

I Can Help You

• With any employment questions, Reliant account questions, donor questions, etc.

What I Do

I Can Help You

What I Do

• Lead & shape all training strategy and content development, ensuring alignment with organizational goals and learner needs.
• Oversee the full lifecycle of MTD coaching, from process design to coach development and quality assurance.
• Provide strategic guidance and structure for long-term support raisers, equipping them with sustainable tools, encouragement, and pathways for success.

I Can Help You

• Engage with Program Leads to identify and resolve key issues in training, assessment, MTD health, and product development, ensuring alignment with Reliant’s strategic goals.

What I Do

• Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
• Work with Church and Program leaders to create and facilitate programs
• Engage with new potential partners on what it might look like to partner

I Can Help You

• If you're a church/ministry leader thinking about partnering with Reliant
• To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader
  
  

What I Do

• Build relationships across the world for the sake of making more ministry happen.
• Help new partners learn about and then connect with Reliant!

I Can Help You

• Help you understand more about Reliant, what it might look like to partner together.

What I Do

• Recruit, train, and work with all coaches across reliant
• Internally process and communicate employment information

I Can Help You

• See your support raising progress and trajectory
• With any coaching related questions or concerns

What I Do

• Communicate with those who have an interest in partnering with Reliant
• Networking and Building Bridges for Reliant partnerships
• Assist in being a trainer (New Staff Training, and College)

I Can Help You

• General information about Reliant
• Understanding what partnering with Reliant looks like
• Raise support! (If you are assigned to me for coaching)

What I Do

• Provide support to Reliant's program teams, including assistance with assessment, training, short-term mission trips, MTD analysis and other varying projects
• Provide support to other members of the Program Support Team

I Can Help You

• With questions about training and assessment
• With questions about short-term mission trips

What I Do

• Individual MTD coaching.
• Group coaching cohorts for seasoned

• field staff who need a quick boost to their MTD. 

I Can Help You

• Raise support within a cohort of your peers. 
• Reach your support goals in a timely manner. 
• Learn how to cultivate and steward

• higher-capacity donors. 

What I Do

• Help plan Ministry Team Development training events for new International field staff
• Provide ongoing MTD coaching for International field workers

I Can Help You

• With questions about the MTD process, your particular MTD situation, or ongoing coaching needs

What I Do

• Assist in New Staff Trainings
• field staff Support and Care for College Program Team
• Coordinate Sabbaticals for College Program Team
• MTD Coaching

I Can Help You

• If you need someone to discuss various vocational and life transitions
• If you need encouragement and accountability during the support raising process
• If you want to discuss the possibility of taking a sabbatical

What I Do

• Internal & External Communications
• Social Media Management
• Assist with Marketing & Recruitment

I Can Help You

• Answer questions regarding communications you receive from Reliant
• Learn more about Reliant and how we can come alongside you and your ministry

What I Do

• Perform monthly payroll processes
• Oversee other payroll functions such as taxes and 401K

I Can Help You

• If you have a question about your paystub

What I Do

• Oversee Reliant's Accountable Reimbursement Plan

• for all field staff

I Can Help You

• Help with unusual ministry expense

• requests
• Understand why

• a reimbursement was rejected
• Obtain a expense advance

What I Do

• Process submitted reimbursements
• Process payroll tax withholding payments

I Can Help You

• Track a reimbursement
• Get clarity about Reliant's reimbursement policies
• Fill out a new tax form when you move or have a life change

What I Do

I Can Help You

What I Do

• Provide oversight and support to the benefits and employment, and Central processing team
• As apart of the HR Team, I work with leadership here at Reliant to create and implement efficient and supportive processes to meet the employment and benefits needs for our staff

I Can Help You

• My Team are the ones you will engage with, but I am here for escalated issues and advocacy with our insurance providers
• By researching and assisting with complex insurance situations

What I Do

• Manage and guide processing, systems, and administration needed for Employment at Reliant Mission.

I Can Help You

• Answering questions about employment, new hire paperwork and employment changes
• Answering questions about the commissioning and ordination processes and procedures 
• Process employee's exit from Reliant

What I Do

• Process benefits for new and current employees

I Can Help You

• Enroll or change your insurance coverages or plans
• Understand the different benefits options and how they apply to you
• Make changes to your coverage when you experience major life events
• Make sure you and all your dependents are covered

What I Do

• Prepare financial statements 
• Prepare Audit documentation
• Accounting functions across all of Reliant's operations

I Can Help You

• Answer escalated questions about Fund balances for departments

What I Do

• Daily accounting functions
• Grant/project fundraising
• Accounts payable

I Can Help You

• I help staff best by supporting Central Staff Accountants pay the bills & help keep accounting running.

What I Do

• Accounts Payable - receive, process, and manage invoices for payment
• Financial Planning and Analysis - collect, organize, analyze, and report monthly Program Team data in monthly dashboard (revenue, admin fees, and other MTD health-related data)

I Can Help You

• Pay a vendor or answer questions about payments
• Assign a FD # to new field staff
• Develop systems to collect, organize, and analyze data, especially spreadsheets

What I Do

• Provide vision and oversight for gift processing and donor relations at Reliant
• Ensure top-notch communication with all Reliant donors
• Ensure best practices are followed in all areas of handling and receipting gifts

I Can Help You

• I can assist with escalated donor and field staff needs, providing care and specialized solutions

 What I Do

• Answers donor and

• field staff phone calls and e-mails. Helps donors with basic website issues. 
• Assist with processing donor gifts received through the mail.

I Can Help You

• Fix a gift that looks wrong on

• Toolbox or online giving
• Correct a

• discredited gift
• Update donor information and giving

 What I Do

• Oversee the daily operations and training of team members of the Gift Services Department. 

I Can Help You

• Answer questions on the types and process of giving donations. 
• Update donor information and giving, as well as correct discredited gifts. 

 What I Do

• Process donations for field staff.

I Can Help You

• Answer questions on the types and process of giving donations.
• Update donor information and giving, as well as correct discredited gifts. 

 What I Do

• Process donations for field staff.

I Can Help You

• Answer questions on the types and process of giving donations.
• Update donor information and giving, as well as correct discredited gifts. 

What I Do

• Oversee the Central

• payroll
• Central life-cycle care (onboarding through exit process)

I Can Help You

• With insurance for Central employees
• With employee HR related issues and concerns

What I Do

• Provide administrative support to the President/CEO and CFO

I Can Help You

• If you would like to set up an appointment with Tom Mauriello or James Kaufman

What I Do

• Develops and maintains Reliant's

• applications, services, websites and more.

I Can Help You 

• I

• help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help

You 

• I

• help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You

• I

• help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You

• I

• help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

•  I maintain Reliant's servers and network as well as maintain and troubleshoot the office

• staff's computing needs.

I Can Help You

• Sorry! Unfortunately, I can’t help you with your local computer problems

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You

• I help field staff best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.