For assistance, problems or questions, please email us.
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Full Central Teams
For more information on all Central workers and how they can help, jump straight to the appropriate Team below.
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General Email Addresses
We have lots of different topical or Team email addresses that may be of help. Check here to find the one you need!
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Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. This email is managed by Julie Thomas, HR Compliance Officer. You can also reach her directly by phone at 407-490-0141. the HR Director. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) You can also make anonymous reports of misconduct or policy violations via the Employee Reporting Hotline. |
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If you or your donor have general questions, you can refer to the robust help page on our website . |
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Central OfficeGeneral contact information
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Central Leadership Team |
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Dave Meldrum-Green, CPA
Director of Organizational Affairs & Treasurer
dave.meldrum-green@reliant.org
407-459-7496
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I Can Help You
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Kerry Housley
Director of Operations
kerry.housley@reliant
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Julie Thomas
HR Compliance Officer
julie.thomas@reliant
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Barb Seckler
Director of Finance Teams
407-270-1318
What I Do
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Collegiate Team
Mike Swann
Director of Collegiate Program Team
mike.swann@reliant
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I Can Help You
- Assessment, hiring, compensation, and evaluations of Collegiate Program Team (PT) missionaries
- MTD Coaching, Training, and performance for Collegiate PT
- Missionary care and crisis for Collegiate PT
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Kathy Zellinger
Collegiate Missionary Liaison
407-502-0995
What I Do
Un-official "mom" of Reliant. Answer nearly anything. Work on a wide variety of projects including prayer and care for missionaries, summer interns, Board of Directors, missionary resources projects, and communications for our staff
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If you don't know who to call!
With any quick question
Set your sponsor or sending church
If you need an Education Approval form to be processed
College Team
U.S. Churches & Ministries Team
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New Hire
Processing & Systems Administrator
phone
What I Do
- X
I Can Help You
- X
Chad Frank
MTD Health Lead
330-221-8003
What I Do
- Monitor MTD health for released college-based churches and missionaries
- Assist in meeting the needs and answering the questions of college-based MTD coaches
- Provide training and continuing education for college-based churches and MTD coaches
I Can Help You
- With your overall MTD strategy as a church or missionary
- Answer questions about your MTD Health Score and Fundraising Status
- Get connected with resources to help you obtain or maintain MTD health
Matthew McClure
Training Support
407-440-9719
What I Do
- MTD Coaching
- Communicate with those who have an interest in partnering with Reliant
- Networking and Building Bridges for Reliant partnerships
- Assist in being a trainer (New Staff Training, and Collegiate)
I Can Help You
- General information about Reliant
- Understanding what partnering with Reliant looks like
- Raise support! (If you are assigned to me for coaching
US Churches & Ministries Team
CJ White
US Program Team Lead
903-445-9628
What I Do
- Oversee US Churches and Ministries Program
I Can Help You
- Set up a New Partnership between your ministry and Reliant
- Guide a ministry, team, or missionary that you are supervising
- Navigate special circumstances related to any US Church or ministry
- With any questions, support, or MTD coaching for US Missionaries
Grace Crosby
US Missionary Liaison
407-490-0241
What I Do
- First point of contact in assisting U.S. based missionaries
- Serve as a liaison between US missionaries and the office support staff (finance, HR, gift processing, technology, etc)
- Provide administrative support for the US Program Team
I Can Help You
- With questions about the missionary application process
- With questions about U.S. and Church Planting Ministry Team Development programs
- With questions about remote MTD trainings
- If you need Employment Verification
- Scheduling appointments with our U.S. Program Team Members
Tyler Ballew
US Systems Developer
281-967-9147
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International Team
Cori Crawford Van Oss
International Program Team Lead
cori.crawfordvanoss@reliant.org
407-487-4492
What I Do
- Oversee International Ministries and Programs
- Support and Partner with International supervisors
- Train international workers and guide their employment
I Can Help You
- Set up International ministries that mobilize support-based workers
- Guide a ministry, team, or worker
- Navigate special circumstances related to International ministry
- Please contact me if you have an emergency in an international ministry location
Bethany Orys
International Missionary Liaison
407-986-5530
What I Do
- Serve our international missionaries as the first point of contact
- Work with new missionaries to set up employment
- Track with international missionaries to support employment needs throughout their careers with Reliant
I Can Help You
- With questions about the international missionary application process
- With questions about the international program
Matt Mott
International Program Team Administrator
matthew.mott@reliant.org
407-236-1120
What I Do
- Administrate the International Training and Coaching needs.
- Work on systems and special projects within the International Team.
I Can Help You
- With your International Training or Coaching needs or questions.
Ashley Ramírez
International MTD Coach & Project Coordinator
614-400-5042
What I Do
- Coach International Missionaries as they raise support to enter their mission field
- Train International Missionaries to give MTD presentations
I Can Help You
- Persevere through the amazing and challenging support raising season!
- Answer (most!) questions about the international program
- Engage with your supporters through email and social media
Internships & Residencies Team
Joshua Dull
Residency & Internship Program Manager
407-502-0326
What I Do
- Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
- Work with Church and Program leaders to create and facilitate programs
- Engage with new potential partners on what it might look like to partner
I Can Help You
- If you're a church/ministry leader thinking about partnering with Reliant
- To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader
Carly Erskine
Residencies Coordinator and Liaison
407-901-0862
What I Do
- Provide administrative support to the Residencies Director
- Help our Residency and Intern Missionaries as the first point of contact
- Coordinate remote MTD trainings for residencies and interns
I Can Help You
- With questions about the missionary application process
- With questions about residency and intern programs
- With questions about remote MTD trainings
Sam Wittek
Systems & Logistics Coordinator
407-789-2080
What I Do
- Provide informational support and financial analysis with resident support raising goals
- Internally process and communicate employment information
I Can Help You
- See your support raising progress and trajectory
- Answer and help determine the current financial standing of the account you are responsible for
Jon Crawford
MTD Coach & Trainer
404-402-7815
What I Do
- X
I Can Help You
- X
Program Support Team
Hannah Walti
Training Coordinator
407-490-0425
What I Do
- Oversee the implementation of MTD Trainings, especially Reliant's flagship New Staff Training.
I Can Help You
- Register or pay for an MTD training
- Answer questions about MTD trainings
Courtney South
Assessment Coordinator
407-236-1122
What I Do
- Oversee the missionary application process
I Can Help You
- With questions about the missionary application process
- Navigate the Reliant Assessment Hub
- With training local leaders to complete interviews for Reliant
Jenni Saniuk
MTD Health & Coaching Specialist
214-244-6601
What I Do
- Provide support and empowerment to program teams as it involves coaching and MTD health
- Develop systems and strategies for program teams to help recruit, train, and equip coaches
- Develop systems and strategies for long and short term missionaries to put toward full funding and healthy MTD accounts.
I Can Help You
- With any questions about MTD coaching strategy, rhythms and tools
- Strategic questions about the MTD process
- Any personal needs in regards to your MTD coach or your specific MTD health journey
Keva Ambre
Program Specialist
phone
What I Do
I Can Help You
Employment Services
Tonya Bartels
Employment and Benefits Specialist
407-574-5165
What I Do
- Provide detailed administrative support to our missionaries including employment administration, payroll and benefits.
I Can Help You
- With status changes
- Getting your Support Goals processed
- If you have questions regarding New Staff Training paperwork
- Answer benefits questions
Kaitlin Hughes
Employment and Benefits Coordinator
407-502-0813
What I Do
- Process employment, benefits and payroll forms.
I Can Help You
- Employment paperwork
- Employment Changes
- Insurance needs
Erin Radomsky
Payroll and Reimbursements Specialist
407-490-0149
What I Do
- Oversee Reliant's Accountable Reimbursement Plan
- Oversee the processing of payroll payments
I Can Help You
- Figure out if that "weird" ministry expense is reimbursable
- Understand why your payroll wasn't what you expected
- Plan for large paychecks because of a bonus or large backpay payment
International Team
Internships & Residencies Team
MTD Health & Support Team
Payroll & Reimbursements
Human Resources
Accounting
Donor Services
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Monique Maharaj
Employment Services Coordinator
407-545-8931
What I Do
- Process submitted reimbursements
- Process payroll tax withholding payments
I Can Help You
- Track a reimbursement
- Get clarity about Reliant's reimbursement policies
- Fill out a new tax form when you move or have a life change
Dawn Reed
Reimbursement Assistant
407-459-1823
What I Do
- Process submitted reimbursements
I Can Help You
- Be a pro at writing up that ministry expense!
- Track a reimbursement
- Try to fix a rejected reimbursement
- Get clarity about Reliant's reimbursement policies
PIC
New Hire
Benefits Coordinator
Phone
What I Do
- X
I Can Help You
- X
Accounting
Danielle Martin
Staff Accountant
407-487-4204
What I Do
- Oversee daily accounting functions
- Ensure accuracy in financial transactions
I Can Help You
- Answer ministry project fund account balance questions
- Assist with department transfer requests and questions
Beth Courtney
Staff Accountant
407-270-1922
What I Do
- Oversee the monthly and annual accounting functions
- Work with Capin Crouse on Reliant's annual audit
- Process grant requests
I Can Help You
- Answer questions about ministry project funds or grants
- Provide a copy of Reliant's audited financial statements for any donor who requests it
- Answer random questions that you may not be sure who to direct them to
Diane Wallace
AP Coordinator
407-440-0962
What I Do
- Pay vendor bills
- Track Reliant's assets
I Can Help You
- Locate the AP check request and assist with filling it out
Gift Services
Tatiana Cortes
Gift Services Administrator
407-986-5486
What I Do
- Oversees the daily operations of gift processing.
- Processes donor gifts and donations including paper checks, automatic withdrawal, and online or phone gifts.
- Answers donor and missionary phone calls and e-mails.
I Can Help You
Donor giving and records
Automatic withdrawal
- Matching gifts
Janine Warner
Gift Services Coordinator
What I Do
- Processes donor gifts received through the mail.
- Sends daily deposit to the bank through the Remote Deposit Service.
- Sends donor receipts and reminders.
- Manages donor address updates and returned mail.
I Can Help You
- X
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Nalizka Rivera
Gift Services Coordinator
What I Do
- Processes donor gifts received through the mail.
- Sends donor receipts and reminders.
- Manages donor address updates and returned mail.
- Processes LifeLink payments.
I Can Help You
- X
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Judi Major
Donor Liaison
407-734-0352
What I Do
- Answers donor and missionary e-mails and assists with phone calls. Helps donors with basic website issues.
I Can Help You
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Central Operations
Kelly Bapka
Office HR Administrator
407-502-3304
What I Do
- Oversee the office payroll
I Can Help You
- With insurance for office employees
- With other office employee HR related issues and concerns
Amber Blais
Communications Administrator
amber.blais@reliant
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What I Do
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- With ordering MTD materials on CopyCat.
- With your profile and cover photo on your Reliant.org profile.
- With Reliant Branding (colors and logos)
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Sarah Swann
Assistant to the Executive Director and Special Events Coordinator
sarah.swann@reliant
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Central Operations
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New Hire
Office Coordinator
Phone
What I Do
- Run the day-to-day office functions for our Central office
- First point of contact for our office space in the Lake Nona area of Orlando, FL
- Help build and maintain office culture and environment for all Central employees
- Assist HR Administrator with training and onboarding for new Central employees
I Can Help You
- If you need to know any logistical things about the Central office
Deborah Kennedy
Operations Coordinator
407-986-5323
What I Do
- Assist the Director of Operations with strategic work for the Central Teams
- Manage collaborative projects and processes around Reliant
I Can Help You
- If you have questions about the way our Central teams operate
Technology Services
John Abassian
Software Engineer
helpdesk@reliant
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- I help missionaries best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
Ben Wilkinson
Software Engineer
Technology Services
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