Page History

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Level 1: As a standard of practice, no international missionary should be living in a readiness level state of Level 1 (relaxed, unaware of surroundings, not prepared to react). Level 1 is considered US normal.

Level 2: Overseas normal readiness level. Standard overseas threat level. Situations are taken care of locally by the field team. 

Level 3: Local Field Team manages the situation, but the team informs Reliant crisis manager so that Reliant can evaluate the situation. Typically at this level, the incident is localized and on a smaller scale. Reliant would not know of the incident without the field team informing us. Reliant would like to hear that "we are fine" and be available to help evaluate the situation and provide assistance if needed.

Level 4:  Field team is mostly managing the situation, but Reliant crisis manager is now actively involved in the decision-making and helping the field team directly. 

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Specific Readiness Level To Determine Next Steps

Steps to Reduce Probability and Consequences

1. Avoid high threat locations and events
2. Practice situational awareness (Color Codes for Situational Awareness) and communicate routinely with the Global Security Advisor
3. Be prepared to activate other contingency plans if situations arise
4. If additional contingencies occur, strongly consider immediate evacuation
5. team leader
6. Continually monitor security threats

Applicable Corporate Policies

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1. Evacuations may be authorized and mandated at either the local, Self-Evacuation or

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1. Reliant level.
2. Know your Places of Refuge and safe havens
3. Confidentiality During Crisis Events

Crisis Resolution Protocol

Credible Threat

• As soon as you are able, begin documenting and gathering information When you have time, start the Tracking Log and begin documenting all events
• Determine the location and status of all personnel that might be affected
• Assign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities leading up to the incident and locations they might have visited recently. This personnel should locate and contact any witnesses that might have observed the incident and complete an Initial Crisis Report for each.
• Establish initial contact with the Reliant Crisis Manager using the Emergency Number
• Record any injuries using the Victim Information Form 
• Call the local authorities immediately, (The Smart Traveler Enrollment Program (STEP) app has local "911" numbers you can call- See Helpful International Risk Management Resources)
• Contact Reliant to report the incident: Crisis Reporting for International Incident
• Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
• Immediately relocate to a Places of Refuge and/or Evacuation depending on the threat

Bomb Discovered

• If you discover a bomb, slowly retreat while leaving the bomb undisturbed
• If you are already touching the bomb, place it in a secure location on a flat surface if possible
• Retreat to at least 600 yards away and call the local authorities immediately
• Wash your hands with soap and water if you made contact with the bomb in order to remove any potentially harmful substances
• Notify all other personnel to shelter-in-place as appropriate
• As soon as you are able, begin documenting and gathering information 
• Contact Reliant to report the incident: Crisis Reporting for International Incident
• Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
• Follow all ICMT and local authority instructions

Detonation

• Attend to any immediate medical needs
• Determine the location and status of all personnel that might be affected by the detonation
• Determine accurate information regarding explosion damage
• Follow Shelter in Place protocols as appropriate
• As soon as you are able, begin documenting and gathering information 
• Contact Reliant to report the incident: Crisis Reporting for International Incident
• Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
• If the phones are unusable, attempt an alternative communication with personnel such as a satellite phone or emergency communication deviceContact the nearest U.S. Embassy or Consulate 
• If there are any missing persons, simultaneously follow the missing persons contingency plan
• Activate Shelter-in-Place Protocols starting with a lockdown of field team facilities with a mandated curfew for all personnel until further notice
• If possible attempt to evacuate or relocate to places of refuge
• Close the incident with a detailed report of all events and steps taken (especially if the individual was removed prior to completion of the team)
• contact local law enforcement to report them and simultaneously follow the Contingency Planning: Missing Person
• Record any injuries with Reliant who will add victim information to their report
• Follow all ICMT instructionsShare a copy of your report with Reliant