For assistance, problems or questions, please email us.
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International
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Full Central Teams
For more information on all Central workers and how they can help, jump straight to the appropriate Team below.
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General Email Addresses
We have lots of different topical or Team email addresses that may be of help. Check here to find the one you need!
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Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. This email is managed by the HR Director. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) You can also make anonymous reports of misconduct or policy violations via the Employee Reporting Hotline. |
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If you or your donor have general questions, you can refer to the robust help page on our website . |
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Central OfficeGeneral contact information
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Central Leadership Team
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Central Office
General contact information
Phone
Main Office Line: 407-671-9700 | Donor Line: 877-614-4600
Fax
844-395-8886
Address
11002 Lake Hart Dr. Ste 100
Orlando, FL 32832-7106
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Full Central Teams
For more information on all Central workers and how they can help, jump straight to the appropriate Team below.
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General Email Addresses
We have lots of different topical or Team email addresses that may be of help. Check here to find the one you need!
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(New Staff Training and intern trainings)
Reliant administered events
(ex. Leadership Training/Collegiate Conference)
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Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. This email is managed by Julie Thomas, HR Compliance Officer. You can also reach her directly by phone at 407-490-0141. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) |
Central Leadership Team
Tom Mauriello
Executive Director
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Dave Meldrum-Green, CPA
Director of Organizational Affairs & Treasurer
dave.meldrum-green@reliant.org
407-459-7496
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What I Do
Oversee Reliant's ministry grant program, Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee, work with Capin Crouse on our annual audit, review our monthly financial reporting, perform our annual health and dental insurance renewals, all corporate insurances, and address legal and liability questions and issues, work to set policy for Reliant.
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Kerry Housley
Director of Operations
kerry.housley@reliant
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Julie Thomas
HR Compliance Officer
julie.thomas@reliant
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Barb Seckler
Director of Finance Teams
407-270-1318
What I Do
- Oversee Payroll, Benefits, & Reimbursements processes.
- File taxes and official tax documents such as W2s and 1095-Cs
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Collegiate Team
Mike Swann
Director of Collegiate Program Team
mike.swann@reliant
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I Can Help You
- Assessment and hiring of Collegiate Program Team missionaries
- MTD Coaching & performance for Collegiate PT
- Collegiate MTD Trainings
- Salary & evaluations for Collegiate PT
- Missionary care and crisis for Collegiate
Kathy Zellinger
Collegiate Missionary Liaison
407-502-0995
What I Do
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If you don't know who to call!
With any quick question
Set your sponsor or sending church
If you need an Education Approval form to be processed
New Hire
Processing & Systems Administrator
phone
What I Do
- X
I Can Help You
- X
Matthew McClure
Training Support
407-440-9719
What I Do
- MTD Coaching
- Communicate with those who have an interest in partnering with Reliant
- Networking and Building Bridges for Reliant partnerships
- Assist in being a trainer (New Staff Training, and Collegiate)
I Can Help You
- General information about Reliant
- Understanding what partnering with Reliant looks like
- Raise support! (If you are assigned to me for coaching
Chad Frank
MTD Health Lead
phone
What I Do
I Can Help You
- X
US Churches & Ministries Team
CJ White
US Program Team Lead
903-445-9628
What I Do
- Oversee US Churches and Ministries Program
I Can Help You
- Set up a New Partnership between your ministry and Reliant
- Guide a ministry, team, or missionary that you are supervising
- Navigate special circumstances related to any US Church or ministry
- With any questions, support, or MTD coaching for US Missionaries
Grace Crosby
US Missionary Liaison
407-490-0241
What I Do
- First point of contact in assisting U.S. based missionaries
- Serve as a liaison between US missionaries and the office support staff (finance, HR, gift processing, technology, etc)
- Provide administrative support for the US Program Team
I Can Help You
- With questions about the missionary application process
- With questions about U.S. and Church Planting Ministry Team Development programs
- With questions about remote MTD trainings
- If you need Employment Verification
- Scheduling appointments with our U.S. Program Team Members
Tyler Ballew
US Systems Developer
Phone
What I Do
- X
I Can Help You
- X
International Team
Cori Crawford Van Oss
International Program Team Lead
cori.crawfordvanoss@reliant.org
407-487-4492
What I Do
- Oversee International Ministries and Programs
- Support and Partner with International supervisors
- Train international workers and guide their employment
I Can Help You
- Set up International ministries that mobilize support-based workers
- Guide a ministry, team, or worker
- Navigate special circumstances related to International ministry
- Please contact me if you have an emergency in an international ministry location
College Team
U.S. Churches & Ministries Team
International Team
Internships & Residencies Team
MTD Health & Support Team
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Bethany Orys
International Missionary Liaison
407-986-5530
What I Do
- Provide administrative support to the International Program Lead
- Serve our international missionaries as the first point of contact
I Can Help You
- With questions about the missionary application process
- With questions about the international program
Ashley Ramírez
International MTD Coach & Project Coordinator
614-400-5042
What I Do
- Coach missionaries as they raise support to enter their mission field
- Train missionaries to give MTD presentations
I Can Help You
- Persevere through the amazing and challenging support raising season!
- Answer (most!) questions about the international program
- Engage with your supporters through email and social media
Matt Mott
International Program Team Administrator
matthew.mott@reliant.org
407-236-1120
What I Do
- Administrate the International Training and Coaching needs.
- Work on systems and special projects within the International Team.
I Can Help You
- With your International Training or Coaching needs or questions.
Internships & Residencies Team
Joshua Dull
Program Manager
407-502-0326
What I Do
- Assist residents, interns, and MTD coaches with support-raising goals and coaching questions
- Report resident progress in support raising to church leadership
- Lead and teach coaches of residents and interns to effectively guide those they coach
I Can Help You
- Develop or adjust a support goal on Toolbox
- With any questions about MTD coaching for residents and interns
Carly Erskine
Residencies Coordinator and Liaison
407-901-0862
What I Do
- Provide administrative support to the Residencies Director
- Help our Residency and Intern Missionaries as the first point of contact
- Coordinate remote MTD trainings for residencies and interns
I Can Help You
- With questions about the missionary application process
- With questions about residency and intern programs
- With questions about remote MTD trainings
Sam Wittek
Systems & Logistics Coordinator
407-789-2080
What I Do
- Provide informational support and financial analysis with resident support raising goals
- Internally process and communicate employment information
I Can Help You
- See your support raising progress and trajectory
- Answer and help determine the current financial standing of the account you are responsible for
Jon Crawford
MTD Coach & Trainer
404-402-7815
What I Do
- X
I Can Help You
- X
Program Support Team
Hannah Walti
Training Coordinator
407-490-0425
What I Do
- Oversee the implementation of MTD Trainings, especially Reliant's flagship New Staff Training.
I Can Help You
- Register or pay for an MTD training
- Answer questions about MTD trainings
Courtney South
Assessment Coordinator
407-236-1122
What I Do
- Oversee the missionary application process
I Can Help You
- With questions about the missionary application process
- Navigate the Reliant Assessment Hub
- With training local leaders to complete interviews for Reliant
Jenni Saniuk
MTD Health & Coaching Specialist
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I Can Help You
- With any questions about MTD coaching strategy, rhythms and tools
- Strategic questions about the MTD process
- Any personal needs in regards to your MTD coach or your specific MTD health journey
Payroll & Reimbursements
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Keva Amber
Program Specialist
phone
What I Do
I Can Help You
Employment Services
Tonya Bartels
Employment and Benefits Specialist
407-574-5165
What I Do
- Provide detailed administrative support to our missionaries including employment administration, payroll and benefits.
I Can Help You
- With status changes
- Getting your Support Goals processed
- If you have questions regarding New Staff Training paperwork
- Answer benefits questions
Kaitlin Hughes
Employment and Benefits Coordinator
407-502-0813
What I Do
- Process employment benefits and payroll forms.
I Can Help You
- Hire paperwork
- Status and benefits change forms
- Process direct deposit forms
- Process federal and state W4's
Erin Radomsky
Employment Services Specialist
407-490-0149
What I Do
- Oversee Reliant's Accountable Reimbursement Plan
- Process payroll payments
- Assist with 401(k) Plan processes
- Process MTD Transfer Requests
I Can Help You
- Be a pro at writing up that ministry expense!
- Track a reimbursement
- Try to fix a rejected reimbursement
- Find out how many "cabinet expenses" you have on file
- Obtain or ask questions about an expense advance
- Get clarity about Reliant's reimbursement policies
- Understand your pay stub
- Figure out why your payroll wasn't what you expected
- Answer questions about changing your 401(k) contribution or other functions on the Principal website
- Request a MTD Transfer
Monique Maharaj
Employment Services Coordinator
407-545-8931
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Dawn Reed
Reimbursement Assistant
407-459-1823
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PIC
New Hire
Benefits Coordinator
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Danielle Martin
Staff Accountant
danielle.martin@reliant
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What I Do
- Oversee daily accounting functions
- Ensure accuracy in financial transactions
I Can Help You
- Answer ministry project fund account balance questions
- Assist with department transfer requests and questions
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Beth Courtney
Staff Accountant
beth.courtney@reliant
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I Can Help You
- Answer questions about ministry project funds or grants
- Provide a copy of Reliant's audited financial statements for any donor who requests it
- Answer random questions that you may not be sure who to direct them to
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Diane Wallace
AP Coordinator
diane.wallace@reliant
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Gift Services
Tatiana Cortes
Gift Services Administrator
407-986-5486
What I Do
Oversees the daily operations of gift processing. Processes donor gifts and donations including paper checks, automatic withdrawal, and online or phone gifts. Answers donor and missionary phone calls and e-mails.
I Can Help You
Accounting
Donor Services
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If you have any questions about gifts and donations
Fix a gift that looks wrong on Staffnet or online giving
Update donor information and giving
If a donor's employer wants to give a matching gift
Janine Warner
Gift Services Coordinator
What I Do
Nalizka Rivera
Gift Services Coordinator
What I Do
- Processes donor gifts received through the mail.
- Sends donor receipts and reminders.
- Manages donor address updates and returned mail.
- Processes LifeLink payments.
Judi Major
Donor Liaison
407-734-0352
What I Do
- Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues. Oversees the processing of all incoming donations. Paper checks, LifeLink program, and online giving and oversees the daily operations of gift processing
I Can Help You
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Central Operations
Kelly Bapka
Office HR Administrator
407-502-3304
What I Do
- Oversee the office payroll
I Can Help You
- With insurance for office employees
- With other office employee HR related issues and concerns
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Amber Blais
Communications Administrator
amber.blais@reliant
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What I Do
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- With ordering MTD materials on CopyCat.
- With your profile and cover photo on your Reliant.org profile.
- With Reliant Branding (colors and logos)
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Sarah Swann
Assistant to the Executive Director and Special Events Coordinator
sarah.swann@reliant
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I can help you
- If you would like to set up an appointment with Tom Mauriello
- Answer questions that you have about any special events administered by Reliant.
New Hire
Office Coordinator
Phone
What I Do
- Run the day-to-day office functions for our Central office
- First point of contact for our office space in the Lake Nona area of Orlando, FL
- Help build and maintain office culture and environment for all Central employees
- Assist HR Administrator with training and onboarding for new Central employees
I Can Help You
- If you need to know any logistical things about the Central office
Central Operations
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Deborah Kennedy
Operations Coordinator
407-986-5323
What I Do
- Assist the Director of Operations with strategic work for the Central Teams
- Manage collaborative projects and processes around Reliant
I Can Help You
- If you have questions about the way our Central teams operate
Technology Services
John Abassian
Software Engineer
helpdesk@reliant
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- I help missionaries best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
Ben Wilkinson
Software Engineer
Technology Services
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