For assistance, problems or questions, please email us.
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Full Central Teams
For more information on all Central workers and how they can help, jump straight to the appropriate Team below.
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General Email Addresses
We have lots of different topical or Team email addresses that may be of help. Check here to find the one you need!
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Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. This email is managed by Julie Thomas, HR Director. You can also reach her directly by phone at 407-490-0141. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) You can also make anonymous reports of misconduct or policy violations via the Employee Reporting Hotline. |
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If you or your donor have general questions, you can refer to the robust help page on our website . |
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Central OfficeGeneral contact information
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Central Leadership Team
Collegiate Team
U.S. Churches & Ministries Team
International Team
Internships & Residencies Team
Program Support Team
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Central Office
General contact information
Phone
Main Office Line: 407-671-9700 | Donor Line: 877-614-4600
Fax
844-395-8886
Address
11002 Lake Hart Dr. Ste 100
Orlando, FL 32832-7106
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Full Central Teams
For more information on all Central workers and how they can help, jump straight to the appropriate Team below.
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General Email Addresses
We have lots of different topical or Team email addresses that may be of help. Check here to find the one you need!
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(New Staff Training and intern trainings)
Reliant administered events
(ex. Leadership Training/Collegiate Conference)
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Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. This email is managed by Julie Thomas, HR Compliance Officer. You can also reach her directly by phone at 407-490-0141. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) |
Central Leadership Team
What I Do
Make sure we are meeting our mission to serve missionaries for the gospel
Oversee just about everything, directing our Managers and Directors
Report to our Board of Directors
I Can Help You
- Connect Reliant with a new ministry director or church network that Reliant may be able to serve.
- To further appeal a decision by other leadership, if needed.
- Please contact my assistant (sarah.swann@reliant.org) if you would like to schedule a meeting
Dave Meldrum-Green, CPA
Director of Organizational Affairs & Treasurer
dave.meldrum-green@reliant.org
407-459-7496
What I Do
Oversee Reliant's ministry grant program, Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee, work with Capin Crouse on our annual audit, review our monthly financial reporting, perform our annual health and dental insurance renewals, all corporate insurances, and address legal and liability questions and issues, work to set policy for Reliant.
I Can Help You
- If you have questions about the Annual Ministry Report
- You want to know more about the Board of Directors
- If you have a legal or policy question
- If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project
Kerry Housley
Director of Operations
407-801-8612
What I Do
- Oversee the implementation of our mission to serve partners, missionaries, and donors
- Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
- Ensure our Central teams, processes, and operations are working efficiently
I Can Help You
- Answer questions about the way our organization and our Central teams operate
Julie Thomas
HR Compliance Officer
407-490-0141
What I Do
- Oversee Reliant's HR Compliance Program
- Maintain HR policies, procedures, and training related to compliance
- Support Reliant Program Teams in HR-related issues
I Can Help You
- Answer questions about HR policies or training
- Navigate employee relations issues/concerns (along with Program Team Lead)
Matt Elkins
Director of Program Teams
407-545-5281
What I Do
- Oversee Residency and Intern Programs and support the local churches/ministries that run them.
- Assist local churches and ministries with forming and implementing residency and intern programs.
I Can Help You
- If you are an intern or resident, I make sure you receive the help you need at any point during your process with Reliant. This includes everything from application to MTD coaching, all the way to beginning your program and ensuring you receive care and compensation through your term.
- If you are a church or ministry, I can help you in a variety of ways. This includes:
- Starting a residency or intern program at your local church or ministry
- Setting up and leading a local training at your church or ministry
- Providing the ongoing care and oversight for current church and ministry partners
Barb Seckler
Director of Finance Teams
407-270-1318
What I Do
- Oversee Payroll, Benefits, & Reimbursements processes.
- File taxes and official tax documents such as W2s and 1095-Cs
I Can Help You
- With questions about your 401K
- Understanding your pay stub
- Obtain a copy of a previous year W2
Collegiate Team
Mike Swann
Director of Collegiate Program Team
407-545-5453
What I Do
- Oversee the Collegiate Program Team
I Can Help You
- Assessment and hiring of Collegiate Program Team missionaries
- MTD Coaching & performance for Collegiate PT
- Collegiate MTD Trainings
- Salary & evaluations for Collegiate PT
- Missionary care and crisis for Collegiate
Kathy Zellinger
Collegiate Missionary Liaison
407-502-0995
What I Do
Un-official "mom" of Reliant. Answer nearly anything. Work on a wide variety of projects including prayer and care for missionaries, summer interns, Board of Directors, missionary resources projects, and communications for our staff.
I Can Help You
If you don't know who to call!
With any quick question
Set your sponsor or sending church
If you need an Education Approval form to be processed
New Hire
Processing & Systems Administrator
phone
What I Do
- X
I Can Help You
- X
Matthew McClure
Training Support
407-440-9719
What I Do
- MTD Coaching
- Communicate with those who have an interest in partnering with Reliant
- Networking and Building Bridges for Reliant partnerships
- Assist in being a trainer (New Staff Training, and Collegiate)
I Can Help You
- General information about Reliant
- Understanding what partnering with Reliant looks like
- Raise support! (If you are assigned to me for coaching
Chad Frank
MTD Health Lead
phone
What I Do
I Can Help You
- X
US Churches & Ministries Team
CJ White
US Program Team Lead
903-445-9628
What I Do
- Oversee US Churches and Ministries Program
I Can Help You
- Set up a New Partnership between your ministry and Reliant
- Guide a ministry, team, or missionary that you are supervising
- Navigate special circumstances related to any US Church or ministry
- With any questions, support, or MTD coaching for US Missionaries
Grace Crosby
US Missionary Liaison
407-490-0241
What I Do
- First point of contact in assisting U.S. based missionaries
- Serve as a liaison between US missionaries and the office support staff (finance, HR, gift processing, technology, etc)
- Provide administrative support for the US Program Team
I Can Help You
- With questions about the missionary application process
- With questions about U.S. and Church Planting Ministry Team Development programs
- With questions about remote MTD trainings
- If you need Employment Verification
- Scheduling appointments with our U.S. Program Team Members
Tyler Ballew
US Systems Developer
Phone
What I Do
- X
I Can Help You
- X
International Team
Cori Crawford Van Oss
International Program Team Lead
cori.crawfordvanoss@reliant.org
407-487-4492
What I Do
- Oversee International Ministries and Programs
- Support and Partner with International supervisors
- Train international workers and guide their employment
I Can Help You
- Set up International ministries that mobilize support-based workers
- Guide a ministry, team, or worker
- Navigate special circumstances related to International ministry
- Please contact me if you have an emergency in an international ministry location
Bethany Orys
International Missionary Liaison
407-986-5530
What I Do
- Provide administrative support to the International Program Lead
- Serve our international missionaries as the first point of contact
I Can Help You
- With questions about the missionary application process
- With questions about the international program
Ashley Ramírez
International MTD Coach & Project Coordinator
614-400-5042
What I Do
- Coach missionaries as they raise support to enter their mission field
- Train missionaries to give MTD presentations
I Can Help You
- Persevere through the amazing and challenging support raising season!
- Answer (most!) questions about the international program
- Engage with your supporters through email and social media
Matt Mott
International Program Team Administrator
matthew.mott@reliant.org
407-236-1120
What I Do
- Administrate the International Training and Coaching needs.
- Work on systems and special projects within the International Team.
I Can Help You
- With your International Training or Coaching needs or questions.
Internships & Residencies Team
Joshua Dull
Program Manager
407-502-0326
What I Do
- Assist residents, interns, and MTD coaches with support-raising goals and coaching questions
- Report resident progress in support raising to church leadership
- Lead and teach coaches of residents and interns to effectively guide those they coach
I Can Help You
- Develop or adjust a support goal on Toolbox
- With any questions about MTD coaching for residents and interns
Carly Erskine
Residencies Coordinator and Liaison
407-901-0862
What I Do
- Provide administrative support to the Residencies Director
- Help our Residency and Intern Missionaries as the first point of contact
- Coordinate remote MTD trainings for residencies and interns
I Can Help You
- With questions about the missionary application process
- With questions about residency and intern programs
- With questions about remote MTD trainings
Sam Wittek
Systems & Logistics Coordinator
407-789-2080
What I Do
- Provide informational support and financial analysis with resident support raising goals
- Internally process and communicate employment information
I Can Help You
- See your support raising progress and trajectory
- Answer and help determine the current financial standing of the account you are responsible for
Jon Crawford
MTD Coach & Trainer
404-402-7815
What I Do
- X
I Can Help You
- X
Program Support Team
Hannah Walti
Training Coordinator
407-490-0425
What I Do
- Oversee the implementation of MTD Trainings, especially Reliant's flagship New Staff Training.
I Can Help You
- Register or pay for an MTD training
- Answer questions about MTD trainings
Courtney South
Assessment Coordinator
407-236-1122
What I Do
- Oversee the missionary application process
I Can Help You
- With questions about the missionary application process
- Navigate the Reliant Assessment Hub
- With training local leaders to complete interviews for Reliant
Jenni Saniuk
MTD Health & Coaching Specialist
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Keva Amber
Program Specialist
phone
What I Do
I Can Help You
Employment Services
Tonya Bartels
Employment and Benefits Specialist
407-574-5165
What I Do
- Provide detailed administrative support to our missionaries including employment administration, payroll and benefits.
I Can Help You
- With status changes
- Getting your Support Goals processed
- If you have questions regarding New Staff Training paperwork
- Answer benefits questions
Kaitlin Hughes
Employment and Benefits Coordinator
407-502-0813
What I Do
- Process employment benefits and payroll forms.
I Can Help You
- Hire paperwork
- Status and benefits change forms
- Process direct deposit forms
- Process federal and state W4's
Erin Radomsky
Employment Services Specialist
407-490-0149
What I Do
- Oversee Reliant's Accountable Reimbursement Plan
- Process payroll payments
- Assist with 401(k) Plan processes
- Process MTD Transfer Requests
I Can Help You
- Be a pro at writing up that ministry expense!
- Track a reimbursement
- Try to fix a rejected reimbursement
- Find out how many "cabinet expenses" you have on file
- Obtain or ask questions about an expense advance
- Get clarity about Reliant's reimbursement policies
- Understand your pay stub
- Figure out why your payroll wasn't what you expected
- Answer questions about changing your 401(k) contribution or other functions on the Principal website
- Request a MTD Transfer
Payroll & Reimbursements
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Monique Maharaj
Employment Services Coordinator
407-545-8931
What I Do
- Process submitted reimbursements
I Can Help You
- Be a pro at writing up that ministry expense!
- Track a reimbursement
- Try to fix a rejected reimbursement
- Get clarity about Reliant's reimbursement policies
Dawn Reed
Reimbursement Assistant
407-459-1823
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PIC
New Hire
Benefits Coordinator
Phone
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What I Do
X
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Accounting
Danielle Martin
Staff Accountant
407-487-4204
What I Do
- Oversee daily accounting functions
- Ensure accuracy in financial transactions
I Can Help You
- Answer ministry project fund account balance questions
- Assist with department transfer requests and questions
Human Resources
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Beth Courtney
Staff Accountant
beth.courtney@reliant
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I Can Help You
- Answer questions about ministry project funds or grants
- Provide a copy of Reliant's audited financial statements for any donor who requests it
- Answer random questions that you may not be sure who to direct them to
Diane Wallace
AP Coordinator
407-440-0962
What I Do
- Pay vendor bills
- Track Reliant's assets
I Can Help You
- Locate the AP check request and assist with filling it out
Gift Services
Tatiana Cortes
Gift Services Administrator
407-986-5486
What I Do
Oversees the daily operations of gift processing. Processes donor gifts and donations including paper checks, automatic withdrawal, and online or phone gifts. Answers donor and missionary phone calls and e-mails.
I Can Help You
If you have any questions about gifts and donations
Fix a gift that looks wrong on Staffnet or online giving
Update donor information and giving
If a donor's employer wants to give a matching gift
Accounting
Gift Services
Central Operations
Technology Services
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Janine Warner
Gift Services Coordinator
What I Do
Nalizka Rivera
Gift Services Coordinator
What I Do
- Processes donor gifts received through the mail.
- Sends donor receipts and reminders.
- Manages donor address updates and returned mail.
- Processes LifeLink payments.
Judi Major
Donor Liaison
407-734-0352
What I Do
- Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues. Oversees the processing of all incoming donations. Paper checks, LifeLink program, and online giving and oversees the daily operations of gift processing
I Can Help You
- Fix a gift that looks wrong on Staffnet or online giving
- Update donor information and giving
- Merge duplicate accounts
- Correct a miscredited gift
- If a donor wants to give a gift of stock or securities
- If you or a donor have a question about LifeLink
- If a donor's employer wants to give a matching gift
Natalia Perez
Donor Liaison
407-789-2081
What I Do
- Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues.
- Assist with processing donor gifts received through the mail.
I Can Help You
- Fix a gift that looks wrong on Staffnet or online giving
- Correct a miscredited gift
- Update donor information and giving
Central Operations
Kelly Bapka
Office HR Administrator
407-502-3304
What I Do
- Oversee the office payroll
I Can Help You
- With insurance for office employees
- With other office employee HR related issues and concerns
Amber Blais
Communications Administrator
407-517-0199
What I Do
- Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.
- Communication pieces to our field staff and Central employees
I Can Help You
- With ordering MTD materials on CopyCat.
- With your profile and cover photo on your Reliant.org profile.
- With Reliant Branding (colors and logos)
Sarah Swann
Assistant to the Executive Director and Special Events Coordinator
407-720-5481
What I Do
- Assist Reliant's Executive Director
- Administrate special events
I can help you
- If you would like to set up an appointment with Tom Mauriello
- Answer questions that you have about any special events administered by Reliant.
New Hire
Office Coordinator
Phone
What I Do
- Run the day-to-day office functions for our Central office
- First point of contact for our office space in the Lake Nona area of Orlando, FL
- Help build and maintain office culture and environment for all Central employees
- Assist HR Administrator with training and onboarding for new Central employees
I Can Help You
- If you need to know any logistical things about the Central office
Deborah Kennedy
Operations Coordinator
407-986-5323
What I Do
- Assist the Director of Operations with strategic work for the Central Teams
- Manage collaborative projects and processes around Reliant
I Can Help You
- If you have questions about the way our Central teams operate
Technology Services
John Abassian
Software Engineer
What I Do
- Develops and maintains Reliant's applications, services, websites and more.
I Can Help You
- I help missionaries best when implementing new features and fixes.
- The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.
Ben Wilkinson
Software Engineer
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