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Standard & Procedure Name:Required Education Courses
Scope:All Staff & Associates
Revision Date:July 9, 2024
Last Review Date:July 9, 2024


Tip
title2023 2024 Annual Required Education

For existing Reliant Staff and Associates:

  • You will be assigned the courses on June 1, 20232024.
  • They are due by July 31, 20232024.


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MultiExcerptNameIntroduction


Reliant staff are dedicated to furthering the Gospel and are committed to upholding to upholding high standards of ethical, professional, and Christian behavior. Nevertheless, it is necessary on a regular basis to regularly remind ourselves of how we should ensure that all individuals, including staff, volunteers, and those to whom we minister, are treated with honor, respect, and dignity as image-bearers of God.   For this reason, all Reliant staff will need to complete annual training courses on harassment prevention and child abuse awareness.


...

All courses are web-based and do not need to be completed in one session. The majority of these courses include quizzes and will be completed on LEARN. Find out more about LEARN.

For new staff, training will take about 32.5 hours. For new staff who are in supervisor supervisory or leadership roles, there will be additional training that will take about 45 10 minutes and will include modules specifically for managers on preventing sexual harassment and discrimination in the workplace.

For most existing staff, annual training will take about 1.5 hours. An additional 15-minute Ministry Experience Survey will be available to complete, which is optional but encouraged. 

For descriptions of just over 2 hours. For descriptions of who is a supervisor or leader, see Role Definitions.

...

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titleClick here to expand to see information for staff who are taking the courses as part of Reliant Training


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MultiExcerptNameNew Staff Instructions


but it take this course by requesting enrollment from received 30 Responsibilities (this portion of the course - you if or not ) is for  this  once have been : , . You at a time if needed To resumeRequired for  this  once have been : , . You once you complete the Driving for Work Survey course so you will not need to notify Reliant.

New Staff: this course is accessed via LEARN. 

  • You will receive an email from learn@reliant.org once you have been enrolled in this course.
  • Once you log in, scroll down to the "My Courses" section of your dashboard.
    • Find the titled: Code of Conduct and Policy Review and Attestation and click, "Start".
  • You will need your LEARN PIN to complete the Attestation portion of this course. If you forget your PIN, please email learn@reliant.org.
    • LEARN will track the completion of each course

    Child Safety Courses

    Required or Optional

    		Access the Course

    Sexual Abuse Awareness Training -1.5 hours

    Warning

    Trigger Warning: This course contains details regarding sexual abuse involving children. This may be triggering to survivors of trauma. Please reach out to Julie Thomas, HR Compliance Officer, at julie.thomas@reliantcontact Human Resources at hr@reliant.org to discuss an alternative training optionsoption, if needed.


    		Required for All New Staff


    UI Expand
    titleNew Staff Instructions for MinistrySafe Course

    New Staff: This course is accessed via a link that will be emailed to you. 

    1. Once you click on the training link, you will see a list of available courses on the bar to the left. Please select the course titled: Sexual Abuse Awareness Training course. 
    2. Training videos are designed to be completed at each trainee’s pace. You may close the page entirely and return to the point you previously paused. However, the Ministry SafeMinistrySafe system does not save the point that you last completed. Before Before closing the page, please make note of your ‘spot’ (example: Section 4, 15:45). To return to the training, click on the unique link that was initially emailed to you from MinistrySafe.
    3. MinistrySafe will track the completion of each course. You will receive an email from MinistrySafe providing you with a completion certificate. This certificate is for your records. MinistrySafe will notify Reliant that you have completed the course, so there is no need to notify Reliant or send in your certificate.

    Lost the Training Link Email? Or did you never received receive it?

    Email hr@reliant.org


    Skillful Screening - 2.25 hours

    Optional for All New Staff

    (in addition to the Sexual Abuse Awareness Training)


    UI Expand
    titleNew Staff Instructions for MinistrySafe Course

    New Staff: You can be enrolled in this course upon request.

    1. All staff may also take the Skillful Screening
    1. , which is not required. You can
    1. enroll by contacting hr@reliant.org.
    2. MinistrySafe will track the completion of each course. You will receive an email from MinistrySafe providing you with a completion certificate. This certificate is for your records. MinistrySafe will notify Reliant that you have completed the course, so there is no need to notify Reliant or send in your certificate.

    Lost the Training Link Email? Or did you never

    receive it?

    Email hr@reliant.org


    Harassment & Discrimination CourseRequired or OptionalAccess the Course

    Workplace Harassment & Discrimination -

    35 minutes

    Also included in this course:

    Supervisor

    Responsibilities - (additional 10 minutes) This course portion is for supervisors only

    . You will be prompted to select

    whether you are a supervisor

    , and then you will be directed to the end of the course or to the supervisor section based on the option you choose

    .

    For descriptions of who

    a supervisor or leader is, see Role Definitions.

    		Required for All New Staff


    UI Expand
    titleNew Staff Instructions for LEARN Course

    New Staff:

    This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org
    1. once you
    1. are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled
    1. Workplace Harassment & Discrimination, and click
    1. "Start."
    2. Training videos are designed to be completed at each trainee’s pace.
    1. If needed, you may close the page entirely and return to the course to complete it
    1. later
    1. .
    1. To return to the training, log back into LEARN with your Reliant credentials. Go back to "My Courses" and select "
    1. Resume" on the training you need to complete.
    2. LEARN will track the completion of each course, so you will not need to notify Reliant.


    Other CoursesRequired or OptionalAccess the Course

    Driving for Work Survey - 25 minutes

    Also included in this course:

    • Driver Safety 

    Required for All New Staff 

    (Fixed-Term does not partake in this course)


    UI Expand
    titleNew Staff Instructions for LEARN Course

    New Staff:

    This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org
    1. once you
    1. are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled
    1. Driving for Work Survey, and click
    1. "Start."
    2. If you answer yes to driving for work, you will automatically be enrolled in the following course: Verifying Personal Auto Insurance.
    1. Once you complete the Driving for Work Survey, you will be able to find this course in your "My Courses" tile on your dashboard in LEARN
    1. .
    2. LEARN will track the completion of each

    Code of Conduct and Policy Review and Attestation - 25 minutes

    		Required for All New Staff
    UI Expand
    titleNew Staff Instructions for LEARN Course
    1. course
    1. ,
    1. so you will not need to notify Reliant.





    Annual Required Education for Existing Staff 

    UI Expand
    expandedtrue
    titleClick here to expand to see information for existing staff


    Multiexcerpt
    MultiExcerptNameAnnual Required Education Instructions for MinistrySafeExisting Staff


    Required for 30 minutes  Responsibilities (this portion of the course - you if or not ) is for  this  once have been : , . You at a time if needed To resume & Attestation - 15 minutes this  once have been : & Attestation.

    Child Safety Courses

    Required or Optional

    		Access the Course

    Sexual Child & Vulnerable Adult Abuse Awareness Training - 1.5 hours

    Warning

    Trigger Warning: This course contains details regarding sexual abuse involving children. This may be triggering to survivors of trauma. Please reach out to Julie Thomas, HR Compliance Officer, at julie.thomas@reliant.org to discuss alternative training options, if needed.

    35 minutes


    		Required for All Existing Staff


    UI Expand
    titleExisting Staff Instructions for MinistrySafe LEARN Course

    Existing Staff: These courses are accessed via a link that will be emailed to you.  This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org once you are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled Child & Vulnerable Adult Abuse Awareness, and click "Start."Once you click on the training link, you will see a list of available courses on the bar to the left. Please select the course titled: Sexual Abuse Awareness Training. 
    4. Training videos are designed to be completed at each trainee’s pace. You If needed, you may close the page entirely and return to the point you previously paused. However, the Ministry Safe system does not save the point that you last completed. Before closing the page, please make note of your ‘spot’ (example: Section 4, 15:45)course to complete it later. To return to the training, click on the unique link that was initially emailed to you from MinistrySafe.log back into LEARN with your Reliant credentials. Go back to "My Courses" and select "Resume" on the training you need to complete.
    5. LEARN MinistrySafe will track the completion of each course. You will receive an email from MinistrySafe providing you with a completion certificate. This certificate is for your records. MinistrySafe will notify Reliant that you have completed the course so there is no , so you will not need to notify Reliant or send in your certificate.

    Lost the Training Link Email? Or never received it?

    Email hr@reliant
    1. .
    org


    Harassment & Discrimination CourseRequired or OptionalAccess the Course

    Workplace Harassment & Discrimination -

    35 minutes 

    Also included in this course:

    • Supervisor
    • Responsibilities - (additional 10 minutes) This course portion is for supervisors only
    • . You will be prompted to select
    • whether you are a supervisor
    • , and then you will be directed to the end of the course or to the supervisor section based on the option you choose
    • .

    For descriptions of who

    a supervisor or leader is, see Role Definitions.

    		Required for All Existing Staff


    UI Expand
    titleExisting Staff Instructions for LEARN Course

    Existing Staff:

    This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org
    1. once you
    1. are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled
    1. Workplace Harassment & Discrimination, and click
    1. "Start."
    2. Training videos are designed to be completed at each trainee’s pace.
    1. If needed, you may close the page entirely and return to the course to complete it
    1. later
    1. .
    1. To return to the training, log back into LEARN with your Reliant credentials. Go back to "My Courses" and select "
    1. Resume" on the training you need to complete.
    2. LEARN will track the completion of each course, so you will not need to notify Reliant.


    Other CoursesRequired or OptionalAccess the Course

    Policy & Safety Review

     - 20 minutes

    Included in this course:

    • Code of Conduct
    • Code of Conduct Attestation
    • Job Description Review
    • Driver Safety
    		Required for All Existing Staff


    UI Expand
    titleExisting Staff Instructions for LEARN Course

    Existing Staff:

    This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org
    1. once you
    1. are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled
    1. Policy & Safety Review
    1. , and click "Start."
    2. LEARN will track the completion of each course, so you will not need to notify Reliant.


    Ministry Experience Survey - 15 minutes Optional for All Existing Staff


    UI Expand
    titleExisting Staff Instructions for LEARN Course

    Existing Staff: This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org once you are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled Ministry Experience Survey, and click "Start."
    2. LEARN will track the completion of each course, so you will not need to notify Reliant.




    Contact Information for Questions or Help

    Multiexcerpt include
    MultiExcerptNameContactNames
    PageWithExcerptGetting Started and General Questions

    Multiexcerpt
    MultiExcerptNameAdditional Information

    Associated Policies & Information

    Anchor
    roledefinitions
    roledefinitions

    Role Definitions

    If you are unsure of which courses you should take, use the chart below to determine what your role you fall under. If you are still not sure, contact your Program Team.

    All StaffAll active staff, including Associates, Interns, Supervisors, and Leaders
    Supervisors & LeadersAny staff who is a Supervisor of another Reliant staff member OR is a Pastor , or Minister, Manager, or Director

    Timeframe for Completion

    New HiresWill be assigned the training during onboarding and will have 30 days to complete these courses. 
    Existing StaffExisting staff will complete the training courses during the Annual Required Education season. They will have 60 days to complete these courses.

    Non-Compliance

    New Hires

    If a new hire does not complete mandatory training courses,

    1. Upon due date: A reminder email is sent to staff member and supervisormember 
    2. 30 days after due date: An email is sent to the staff member and supervisor detailing the consequences of non-compliance
    3. 60 days after due date: Staff member is placed on paid leave
    4. 90 days after due date: Staff member termination of employment
    Existing Staff

    If a staff member does not complete mandatory training courses,

    1. Upon training window closing/due date: A reminder email is sent to staff member and supervisormember 
    2. 30 days after due date: An email is sent to the staff member and supervisor detailing the consequences of non-compliance
    3. 60 days after due date: Staff member is placed on paid leave
    4. 90 days after due date: Staff member termination of employment

    Exception Requests

    Staff can submit an Exception Request for extenuating circumstances by emailing HR Compliance Officer (Julie Thomas - julie.thomas@reliant.org) Human Resources and copying their Program Team (if applicable) and Supervisor. The Exception Request should include a detailed explanation of the reason for the request.

    ...