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Page History
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| Level 5 | Level 4 | Level 3 | Level 2 |
|---|---|---|---|
All suicides. Death of team leader or leader's family member. Or, the crisis results in the criminal investigation (See Contingency Planning: Crime) of a team member. Or, the crisis results in heavy media exposure. The attention threatens operations. | Death of team member or team family member. Attempted suicide. Suicide or death of strategic/local partner. | In the event of accidental death or suicide, Reliant will always be involved. It immediately jumps to level four. | In the event of accidental death or suicide, Reliant will always be involved. It immediately jumps to level four. |
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Applicable Corporate Policies
Crisis Resolution Protocol
- Do not touch anything other than checking the pulse of the victim
- Notify local authorities authorities including Embassy or Consulate (The Smart Traveler Enrollment Program (STEP) app has local "911" numbers you can call- See Helpful International Risk Management Resources)
- Contact Reliant to report the incident: Crisis Reporting for International Incident
- Cooperate with any police investigation
- Determine Confirm the safety and location and status of all other personnel
- Notify other team members in person if possible or through encrypted methods if necessary, giving appropriate care to family members who may be on the team
- If contact contacted by another party, the Team Leader must confirm the identity of the deceased personnel
- As soon as you are able, begin documenting and gathering information
- Contact Reliant to report the incident: Crisis Reporting for International IncidentReliant will reach out to receive more details for their the internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
- Reliant will work with local leaders to assign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities leading up to the incident and locations they might have visited recently. This personnel should locate and contact any witnesses that might have observed the incident.
- Reliant will contact family members who live in other locations
- Contact the coroner and determine the legal method to obtain a death certificate and coronor report, ensure the body is secure and arrange for post-mortem examinations if required
- Review "If I die" directives provided to Reliant, and share those with appropriate parties
- Obtain details on removing the bodyDetermine the legal method to obtain a death certificate and coroner reports and begin the steps
- The Team Leader should make contact with, notify, and provide continuing care for affected team members
- Follow all ICMT directions and recommendations
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