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Standard & Procedure Name:Required Education Courses
Scope:All Staff & Associates
Revision Date:July 9, 2024
Last Review Date:July 9, 2024


Tip
title2024 Annual Required Education

For existing Reliant Staff and Associates:

  • You will be assigned the courses on June 1, 2024.
  • They are due by July 31, 2024.


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Info

For all missionaries working through the 2021 Annual Required Education (June 14-August 15, 2021), check out the helpful Getting Started and General Questions page.

Reliant staff are dedicated to furthering the Gospel and are committed to upholding to upholding high standards of ethical, professional, and Christian behavior. Nevertheless, it is necessary on a regular basis to regularly remind ourselves of how we should ensure that all individuals, including staff, volunteers, and those to whom we minister, are treated with honor, respect, and dignity as image-bearers of God.   For this reason, all Reliant staff will need to complete annual training courses on harassment prevention and child abuse awareness.


...

All courses are web-based , include quizzes, and do not need to be completed in one session. The majority of these courses include quizzes and will be completed on LEARN. Find out more about LEARN.

For most new staff, the training will take about 3 hours. For new staff in supervisory or leadership roles, the additional training will take about 4 hours 10 minutes and will include an additional module modules specifically for managers on preventing sexual harassment and discrimination in the workplace.

For most existing staff, annual training will take about 1.5 hours. An additional 15-minute Ministry Experience Survey will be available to complete, which is optional but encouraged. 

For descriptions of descriptions of who is a supervisor or leader, see Role Definitions.

Required Education for New Staff 


MinistrySafe multiexcerptMultiExcerptName
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titleClick here to expand to see information for staff who are taking the courses as part of Reliant Training


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New Staff Instructions


Child Safety Courses

Required or Optional

Access the Course

Sexual Abuse Awareness

Training

Training -1.5 hours

Warning

Trigger Warning: This course contains details regarding sexual abuse involving children. This may be triggering to survivors of trauma. Please

reach out to Julie Thomas, HR Compliance Officer, at julie.thomas@reliant

contact Human Resources at hr@reliant.org to discuss an alternative training

options

option, if needed.


Required
 training for
 forAll New Staff
Vendor: MinistrySafe


UI Expand
titleNew
& Existing
Staff Instructions
These courses are
for MinistrySafe Course

New Staff: This course is accessed via a link that will be emailed to you. 

Image Removed

  1. Once you click
on
  1. the
link and log in with your Reliant email and password
  1. training link, you will see a list of available courses on the bar to the left. Please select the
course titled: Awareness Training. All staff are required to take the
  1. Sexual Abuse Awareness Training course. 
  • All staff may also take the Skillful Screening but it is not required.
    1. Training videos are designed to be completed at each trainee’s pace. You may close the page entirely and return to the point you previously paused. However, the
    Ministry Safe
    1. MinistrySafe system does not save the point that you last completed.
     Before
    1. Before closing the page, please make note of your ‘spot’ (example: Section 4, 15:45). To return to the training, click on the unique link
    that was
    1. initially emailed to you from MinistrySafe.
    2. MinistrySafe will track the completion of each course. You will receive an email from MinistrySafe providing you with a completion certificate. This certificate is for your records. MinistrySafe will notify Reliant that you have completed the course, so there is no need to notify Reliant or send in your certificate.

    Lost the Training Link Email? Or did you never

    received

    receive it?

    Email

    learning@reliant

    hr@reliant.org


    Skillful Screening - 2.25 hours

    Optional 

    training

    for All New Staff

    (in addition to the Sexual Abuse Awareness Training)


    UI Expand
    title
    		Telios Instructions
    New Staff Instructions for MinistrySafe Course

    New Staff: You can be enrolled in this course upon request.

    1. All staff may also take the Skillful Screening, which is not required. You can enroll by contacting hr@reliant.org.
    2. MinistrySafe will track the completion of each course. You will receive an email from MinistrySafe providing you with a completion certificate. This certificate is for your records. MinistrySafe will notify Reliant that you have completed the course, so there is no need to notify Reliant or send in your certificate.

    Lost the Training Link Email? Or did you never receive it?

    Email hr@reliant.org


    Harassment & Discrimination Course
    Sexual Harassment & Discrimination Prevention Courses
    Required or OptionalAccess the Course
    Preventing Sexual

    Workplace Harassment & Discrimination

    in the Christian Workplace - 1.5 hours 

    This is a new 2021 course

    Required training for Employee Level

    Vendor: Telios Teaches

     - 35 minutes

    Also included in this course:

    Supervisor Responsibilities - (additional 10 minutes) This course portion is for supervisors only. You will be prompted to select whether you are a supervisor, and then you will be directed to the end of the course or to the supervisor section based on the option you choose.

    For descriptions of who a supervisor or leader is, see Role Definitions.

    		Required for All New Staff


    UI Expand
    titleNew Staff Instructions for LEARN Course

    New Staff:

     this

    This course is accessed via

    a link that will be emailed to you. Select "click here to set your password" where it says, "In order to log in please click here to set your password".

    Image Removed

    Enter your Reliant email address (ending with @reliant.org).

    LEARN. 

    1. You will receive an email
    with instructions on how to set your password. After creating a password, you can return to the courses via the Telios Teaches Site
    1. from learn@reliant.org once you are enrolled in this course.
    2. Once you log in,
    Please select
    1. scroll down to the "My Courses" section of your dashboard.
    2. Find the course titled
    : Preventing Sexual
    1. Workplace Harassment & Discrimination
    in the Christian Workplace.
    1. , and click "Start."
    2. Training videos are designed to be completed at each trainee’s pace.
    You
    1. If needed, you may close the page entirely and return to the
    point you previously paused. To
    1. course to complete it later. To return to the training, log back
    into Telios Teaches with your Reliant email address and password. Select
    1. into LEARN with your Reliant credentials. Go back to "My Courses" and select "Resume" on the training you need to complete
    and it will return you to your previous spot in the course
    1. .
    Telios will
    1. LEARN will track the completion of each course
    and will
    1. , so you will not need to notify Reliant.
    Info
    titleHow do I complete the Story Quizzes 1-4 on Telios Teaches at the end of the course?

    UI Button
    colorblue
    newWindowtrue
    titleGeneral Questions
    urlhttps://solomon.reliant.org/display/employman/Getting+Started+and+General+Questions#expand-HowdoIcompletetheStoryQuizzes14onTeliosTeachesattheendofthecourse

    Forgot Password?

    Click the "Forgot Password" link to receive instructions on resetting your password.


    Other CoursesRequired or OptionalAccess the Course

    Driving for Work Survey - 25 minutes

    Also included in this course:

    • Driver Safety 

    Required for All New Staff 

    (Fixed-Term does not partake in this course)


    UI Expand
    title
    Existing
    New Staff Instructions for LEARN Course
    Existing

    New Staff:

     this

    This course

    can be

    is accessed via LEARN. 

    1. You will receive an email from
    Telios Teaches notifying you that you have been enrolled. Click on "Login to your account" at the bottom of the email.

    Image Removed

    1. learn@reliant.org once you are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled Driving for Work Survey, and click "Start."
    4. If you answer yes to driving for work, you will automatically be enrolled in the following course: Verifying Personal Auto Insurance. Once you complete the Driving for Work Survey, you will be able to find this course in your "My Courses" tile on your dashboard in LEARN.
    5. LEARN will track the completion of each course, so you will not need to notify Reliant.


    Code of Conduct and Policy Review and Attestation - 25 minutes

    		Required for All New Staff


    UI Expand
    titleNew Staff Instructions for LEARN Course

    New Staff: This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org once you are enrolled in this course
  • Enter your Reliant email address (ending with @reliant.org) and your password.
    • If you have forgotten your password, click the "Forgot Password" link to receive instructions on resetting your password. After creating a password, you can return to the courses via the Telios Teaches Site
    1. .
    2. Once you log in,
    Please select the course titled: Preventing Sexual Harassment & Discrimination in the Christian Workplace.
    1. scroll down to the "My Courses" section of your dashboard.
    2. Find the course titled Code of Conduct and Policy Review and Attestation, and click "Start."
    3. You will need your LEARN PIN to complete the Attestation portion of this course. If you forget your PIN, please email learn@reliant.org.
    4. LEARN will
  • Training videos are designed to be completed at each trainee’s pace. You may close the page entirely and return to the point you previously paused. To return to the training, log back into Telios Teaches with your Reliant email address and password. Select the training you need to complete and it will return you to your previous spot in the course.
    • Telios will
    1. track the completion of each course
    and will
    1. , so you will not need to notify Reliant.






    Annual Required Education for Existing Staff 

    New Supervisors & Leaders: this
    UI Expand
    expandedtrue
    titleClick here to expand to see information for existing staff


    Multiexcerpt
    MultiExcerptNameAnnual Required Education Instructions for Existing Staff


    Child Safety Courses

    Required or Optional

    		Access the Course

    Child & Vulnerable Adult Abuse Awareness - 35 minutes


    		Required for All Existing Staff
    Info
    titleHow do I complete the Story Quizzes 1-4 on Telios Teaches at the end of the course?

    UI Button
    colorblue
    newWindowtrue
    titleGeneral Questions
    urlhttps://solomon.reliant.org/display/employman/Getting+Started+and+General+Questions#expand-HowdoIcompletetheStoryQuizzes14onTeliosTeachesattheendofthecourse

    Forgot Password?

    Click the "Forgot Password" link to receive instructions on resetting your password.

    Quelling Misconduct - 2.5 hours

    This is a new 2021 course

    Required training for Supervisor & Leaders only

    Vendor: Telios Teaches


    UI Expand
    title
    		New Supervisor & Leader Instructions
    Existing Staff Instructions for LEARN Course

    Existing Staff: This course is accessed via

    a link that will be emailed to you. Select "click here to set your password" where it says, "In order to log in please click here to set your password".

    Image Removed

    Enter your Reliant email address (ending with @reliant.org).

    LEARN. 

    1. You will receive an email
    with instructions on how to set your password. After creating a password, you can return to the courses via the Telios Teaches Site
    1. from learn@reliant.org once you are enrolled in this course.
    2. Once you log in,
    Please select the course title: Quelling Misconduct.
    1. scroll down to the "My Courses" section of your dashboard.
    2. Find the course titled Child & Vulnerable Adult Abuse Awareness, and click "Start."
    3. Training videos are designed to be completed at each trainee’s pace.
    You
    1. If needed, you may close the page entirely and return to the
    point you previously paused. To
    1. course to complete it later. To return to the training, log back
    into Telios Teaches with your Reliant email address and password. Select
    1. into LEARN with your Reliant credentials. Go back to "My Courses" and select "Resume" on the training you need to complete
    and it will return you to your previous spot in the course
    1. .
    Telios will
    1. LEARN will track the completion of each course
    and will
    1. , so you will not need to notify Reliant.
    Infotitle


    Harassment & Discrimination CourseRequired or OptionalAccess the Course

    Workplace Harassment & Discrimination - 35 minutes 

    Also included in this course:

    • Supervisor Responsibilities - (additional 10 minutes) This course portion is for supervisors only. You will be prompted to select whether you are a supervisor, and then you will be directed to
    How do I complete the Story Quizzes 1-4 on Telios Teaches at
    • the end of the course
    ?

    UI Button
    colorblue
    newWindowtrue
    titleGeneral Questions
    urlhttps://solomon.reliant.org/display/employman/Getting+Started+and+General+Questions#expand-HowdoIcompletetheStoryQuizzes14onTeliosTeachesattheendofthecourse

    Forgot Password?
    • or to the supervisor section based on the option you choose.

    For descriptions of who a supervisor or leader is, see Role Definitions.

    		Required for All Existing Staff
    Click the "Forgot Password" link to receive instructions on resetting your password.


    UI Expand
    titleExisting
    Supervisor & Leader Instructions
    Staff Instructions for LEARN Course

    Existing

    Supervisors & Leaders: this course can be accessed via an email from Telios Teaches notifying you that you have been enrolled. Click on "Login to your account" at the bottom of the email.

    Image Removed

  • Enter your Reliant email address (ending with @reliant.org) and your password.
  • If you have forgotten your password, click the "Forgot Password" link to receive instructions on resetting your password. After creating a password, you can return to the courses via the Telios Teaches Site.

    • Staff: This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org once you are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled Workplace Harassment & Discrimination, and click "Start."
    Once you log in, Please select the course titled: Quelling Misconduct.
    2. Training videos are designed to be completed at each trainee’s pace.
    You
    1. If needed, you may close the page entirely and return to the
    point you previously paused. To
    1. course to complete it later. To return to the training, log back
    into Telios Teaches with your Reliant email address and password. Select
    1. into LEARN with your Reliant credentials. Go back to "My Courses" and select "Resume" on the training you need to complete
    and it will return you to your previous spot in the course
    1. .
    Telios will
    1. LEARN will track the completion of each course
    and will
    1. , so you will not need to notify Reliant.
    Info
    titleHow do I complete the Story Quizzes 1-4 on Telios Teaches at the end of the course?

    UI Button
    colorblue
    newWindowtrue
    titleGeneral Questions
    urlhttps://solomon.reliant.org/display/employman/Getting+Started+and+General+Questions#expand-HowdoIcompletetheStoryQuizzes14onTeliosTeachesattheendofthecourse

    Forgot Password?


    Other CoursesRequired or OptionalAccess the Course

    Policy & Safety Review - 20 minutes

    Included in this course:

    • Code of Conduct
    • Code of Conduct Attestation
    • Job Description Review
    • Driver Safety
    		Required for All Existing Staff


    UI Expand
    titleExisting Staff Instructions for LEARN Course

    Existing Staff: This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org once you are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled Policy & Safety Review, and click "Start."
    4. LEARN will track the completion of each course, so you will not need to notify Reliant.


    Ministry Experience Survey - 15 minutes Optional for All Existing Staff


    UI Expand
    titleExisting Staff Instructions for LEARN Course

    Existing Staff: This course is accessed via LEARN. 

    1. You will receive an email from learn@reliant.org once you are enrolled in this course.
    2. Once you log in, scroll down to the "My Courses" section of your dashboard.
    3. Find the course titled Ministry Experience Survey, and click "Start."
    4. LEARN will track the completion of each course, so you will not need to notify Reliant
    Click the "Forgot Password" link to receive instructions on resetting your password
    1. .




    Contact Information for Questions or Help

    Multiexcerpt include
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    PageWithExcerptGetting Started and General Questions

    Multiexcerpt
    MultiExcerptNameAdditional Information

    Associated Policies & Information

    Anchor
    roledefinitions
    roledefinitions

    Role Definitions

    If you are unsure of which courses you should take, use the chart below to determine what your role you fall under. If you are still not sure, contact your Program Team.

    Any staff member who is not a supervisor is not a Pastor, , Manager, or Director
    All StaffAll active staff members , including Associates, Interns, Supervisors, and Leaders
    Supervisors & LeadersAny staff member who is a Supervisor of another Reliant staff member OR is a Pastor , Minister, Manager, or DirectorEmployee Level  or Minister

    Timeframe for Completion

    New HiresWill be assigned the training during onboarding and will have 30 days to complete these courses. 
    Existing StaffExisting staff will complete the training courses during the Annual Required Education season. They will have 60 days to complete these courses.

    Non-Compliance

    New Hires

    If a new hire does not complete mandatory training courses,

    1. Upon due date: A reminder email is sent to staff member and supervisormember 
    2. 30 days after due date: An email is sent to the staff member and supervisor detailing the consequences of non-compliance
    3. 60 days after due date: Staff member is placed on paid leave
    4. 90 days after due date: Staff member termination of employment
    Existing Staff

    If a staff member does not complete mandatory training courses,

    1. Upon training window closing/due date: A reminder email is sent to staff member and supervisormember 
    2. 30 days after due date: An email is sent to the staff member and supervisor detailing the consequences of non-compliance
    3. 60 days after due date: Staff member is placed on paid leave
    4. 90 days after due date: Staff member termination of employment

    Exception Requests

    Staff can submit an Exception Request for extenuating circumstances by emailing HR Compliance Officer (Julie Thomas - julie.thomas@reliant.org) Human Resources and copying their Program Team (if applicable) and Supervisor. The Exception Request should include a detailed explanation of the reason for the request.

    ...