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Page History
| Include Page | ||||
|---|---|---|---|---|
|
Specific Readiness Level To Determine Next Steps
| Level 5 | Level 4 | Level 3 | Level 2 |
|---|---|---|---|
All suicides. Death of team leader or leader's family member. Or, the crisis results in the criminal investigation (See Contingency PlanPlanning: Crime) of a team member. Or, the crisis results in heavy media exposure. The attention threatens operations. | Death of team member or team family member. Attempted suicide. Suicide or death of strategic/local partner. | In the event of accidental death or suicide, Reliant will always be involved. It immediately jumps to level four. | In the event of accidental death or suicide, Reliant will always be involved. It immediately jumps to level four. |
Steps to Reduce Probability and Consequences
- Practice situational awareness (Color Codes for Situational Awareness) and follow safety regulations
- Have an accessible record for all overseas personnel of relevant medical history or conditions, including mental health
- Research the legal method to obtain a death certificate
Applicable Corporate Policies
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Crisis Resolution Protocol
- Do not touch anything other than checking the pulse of the victim
- Notify local authorities including Embassy or Consulate (The Smart Traveler Enrollment Program (STEP) app has local "911" numbers you can call- See Helpful International Risk Management Resources)
- Contact Reliant to report the incident: Crisis Reporting for International Incident
- Cooperate and cooperate with any police investigation
- Determine Confirm the safety and location and status of all other personnel
- Notify other team members in person if possible or through encrypted methods if necessary, giving appropriate care to family members who may be on the team
- If contact contacted by another party, the Team Leader must confirm the identity of the deceased personnel
- As soon as you are able, begin documenting all events. Eventually, move all documentation to the Tracking Log created by Reliant and shared with you for this incidentContact Reliant to report the incident: Crisis Reporting for International Incidentand gathering information
- Reliant will reach out to receive more details and complete an Initial Crisis Reportfor the internal crisis report. Eventually, Reliant will share a Tracking Log with you to continue to document details communication tracking log that will also serve as a way to communicate new updates with all parties involvedfor team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
- Reliant will work with local leaders to assign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities leading up to the incident and locations they might have visited recently. This personnel should locate and contact any witnesses that might have observed the incident.
- Reliant will contact family members who live in other locations
- Contact the coroner and determine the legal method to obtain a death certificate and coronor report, ensure the body is secure and arrange for post-mortem examinations if required
- Review "If I die" directives provided to Reliant, and share those with appropriate parties
- Obtain details on removing the body
- Determine the legal method to obtain a death certificate and coroner reports and begin the steps
- The Team Leader should make contact with, notify, and provide continuing care for affected team members
- Follow all CMT ICMT directions and recommendationsClose the incident with a detailed report of all events and steps taken
