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General policy: Reliant encourages employees to seek to resolve complaints and conflicts with Reliant or with other Reliant employees, supervisors, and management personnel, through an informal process of Christian conciliation informed by the principles discussed in Matthew 18, Matthew 5, Luke 12, and 1 Corinthians 6, and in Section 2.7 of this Employee Handbook. In the event that informal efforts do not resolve the conflict to the employee's satisfaction, the employee should pursue Reliant's formal grievance procedure outlined in this section.