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Upon review of expense submissions, Reliant may remove or deny expenses or return submitted expense forms for various reasons. Among the most common reasons are issues such as missing or incomplete receipts, or items that are not reimbursable. Explanations for the return or denial of submitted expenses can be found in Google comments within the Google file, the Reliant email of field staff, or the reimbursement notes section of Toolbox. Field staff are responsible for checking their Reliant email and Toolbox for Toolbox for reimbursement notes and initiating with Reliant if there are questions about those notes. Reliant Reliant will notify field staff via email or Google Drive comments if a form is entirely portion or the entirety of their submission is denied.
If expenses are removed from or denied on an expense submission request, the expense denied may be resubmitted on a separate expense submission form for further review. Field staff should check the guidelines to ensure they have included proper receipt documentation and only include the items previously removed on the new form submission. There is no extension to the original submission timeframe deadline for re-submissions.
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