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Associated Policies & Information

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Role Definitions

If you are unsure which courses you should take, use the chart below to determine your role. If you are still not sure, contact your Program Team.

All StaffAll active staff, including Associates, Interns, Supervisors, and Leaders
Supervisors & LeadersAny staff who is a Supervisor of another Reliant staff member OR is a Pastor or Minister

Timeframe for Completion

New HiresWill be assigned the training during onboarding and will have 30 days to complete these courses. 
Existing StaffExisting staff will complete the training courses during the Annual Required Education season. They will have 60 days to complete these courses.

Non-Compliance

New Hires

If a new hire does not complete mandatory training courses,

  1. Upon due date: A reminder email is sent to staff member 
  2. 30 days after due date: An email is sent to the staff member and supervisor detailing the consequences of non-compliance
  3. 60 days after due date: Staff member is placed on paid leave
  4. 90 days after due date: Staff member termination of employment
Existing Staff

If a staff member does not complete mandatory training courses,

  1. Upon training window closing/due date: A reminder email is sent to staff member 
  2. 30 days after due date: An email is sent to the staff member and supervisor detailing the consequences of non-compliance
  3. 60 days after due date: Staff member is placed on paid leave
  4. 90 days after due date: Staff member termination of employment

Exception Requests

Staff can submit an Exception Request for extenuating circumstances by emailing Human Resources the HR Director and copying their Program Team (if applicable) and Supervisor. The Exception Request should include a detailed explanation of the reason for the request.

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