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The MTD Health Score was designed to succinctly and objectively answer the question of whether a specific field employee’s MTD is healthy.
For example, if two field employees have a support goal of $5,000/month and person A is at 85% current recurring but has $15,000 in back pay, is she more or less healthy than person B, who is at 80% current recurring, but has an account balance of $25,000? To get to your health score, we incorporate your Current Recurring Percentage, but we also add to it a Health Adjustment. This Health Adjustment is based on how much or little you have as a positive account balance (extra money in your account at the end of the month), or how much or little you have in backpay.
Here’s the equation: HS = CR + HA | HA = 2.5 x (NAB-SG)/SG
- HS = Health Score
- CR = Current Recurring percent
- HA = Health Adjustment
- NAB = Net Account Balance
- The NAB is a person's Account Balance minus their Backpay. (If you are currently in backpay, your NAB will be a negative number)
- SG = Support Goal
So here is our scenario from above:
Field Employee A: 85% current recurring; -$15,000 backpay/net account balance
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- Field Employee A would have a health score of 75
- Here’s the math:
- Current recurring percent = 85
- Health adjustment = 2.5 x (-$15,000 - $5,000)/$5,000) = -10
- 85 + -10 = 75
- Field Employee B would have a score of 90
- Here’s the math:
- Current recurring percent = 80
- Health adjustment = 2.5 x ($25,000 - $5,000)/$5,000 = 10
- 80 + 10 = 90
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